OM0232
|
Rev 7 July/2017
Page 37 of 56
NuAire, Inc.
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2100 Fernbrook Lane
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Plymouth, MN 55447
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U.S.A
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ph: 763.553.1270
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fx: 763.553.0459
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tf: 800.328.3352
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www.nuaire.com
8.0 Error Messages, Troubleshooting, Option-Diagnostics
In case of a problem, the display shows an error message and an
error number.
Error / Message
Cause
Solution
01
LOCK FAIL
The lid is open when the centrifuge starts.
Close the lid.
Wait for complete closing of the lid before
starting a new cycle.
The lid sensor is malfunctioning.
Contact a Certified Technician.
02
IMBALANCE
The rotor buckets are not loaded symmetrically.
Wait until complete stop.
Open the lid.
Load the buckets as shown in manual.
Start a new cycle.
The centrifuge is installed on an uneven bench.
Install the centrifuge on a flat bench/table, as
described in manual.
The imbalance detector is not well calibrated.
Contact a Certified Technician.
03
BOWL
OVERTEMPERATURE
The temperature in the bowl is higher than 43C;
the room temperature is too high.
Wait until complete stop.
Turn the AC or Ventilation system on to obtain an
ideal ambient temperature as described in
manual.
The temperature set in the program is not
adapted.
The settings for speed / temperature are not
compatible with a normal utilization.
The temperature of the samples is too high.
Make sure the samples can be cooled to down to
a temperature between 4C and 37C during 1 hour
The refrigeration doesn’t work.
Contact a Certified Technician.
The temperature probe is malfunctioning.
Contact a Certified Technician.
The difference between the air temperature and
the over temperature alarm set point is greater
than the set value.
Check the value of the temperature alarm
threshold.
Change program settings: speed and/or
temperature.
04
MOTOR
OVERTEMPERATURE
The motor temperature is too high.
A « no-brakes » stop is occurring.
Wait 30 minutes before opening the lid.
Turn the AC or Ventilation system on to obtain an
ideal ambient temperature as described in
manual.
The centrifuge is being used too intensively
(ventilated model).
Let the centrifuge cool down between cycles.
The motor has been damaged
Contact a Certified Technician.
The temperature sensor on the motor has a bad
connection.
Contact a Certified Technician.
05
ERROR
MICROCONTACTOR
ON LOCKING
MECHANISM
One of the micro contacts is damaged or non-
working.
There is a bad connection to the micro contacts.
Contact a Certified Technician.
06
MICROCONTACT
NOT SEEN - OPEN
The micro contact doesn’t work.
The auxiliary micro contact is not working.
The connection of the auxiliary micro contact is
not good.
The micro contact was seen as closed when it
should have been seen as open when the
centrifuge started.
Contact a Certified Technician.