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16.3 - FITTING THE FENTON CASE
(We would suggest that you look inside the back of case at the top to visually see the fixing flange).
a.
Place the Case over the fire and slide it downward to hook the fixing flange onto the tabs on the Back Box, compressing the foam seal.
b.
Take the 2 screws supplied and fix to the fire through the 2 holes, at the bottom of the Case on each side.
16.4 - FIREGUARDS
a.
A fireguard is not supplied with the appliance however it is strongly recommended that a fireguard is fitted if the fire is t o be
used in the presence of young children, the elderly, the infirm and pets.
17 - BRIEFING THE CUSTOMER
a.
The installer should brief the customer on the Operation of the Control System and all aspects of the User Instructions. See Section 2.
b.
The Instructions and Glass Frame release Screw Driver should be handed to the customer for their safe keeping and future servicing.
c.
Although the Customer can remove the glass frame assembly for cleaning it will involve removing the Case which may not be an option
for some Customers, however demonstrate how the Case, Glass Frame can be removed.
d.
For the Control Systems explain and demonstrate that the batteries in the Receiver and Hand Set should be replaced with good quality
ones annually as the fire may stop working part way through the season.
e.
The customer should be briefed on the need for regular servicing; this will normally be once a year.
f.
Advise the customer that, apart from batteries for the Thermatronic Systems, there are no user replaceable parts in the fire but for
servicing and spares to contact the local Nu-Flame Stockist.
g.
Advise the customer that under no circumstances must the fire be used without the glass panel fitted or if it is in any way chipped,
cracked or damaged.
! VERY IMPORTANT MAKE THE CUSTOMER AWARE OF THE NOTE BELOW !
The glass panel and outer parts of this fire will become hot during use, cloths or combustible items must
not be placed close to or on the fire. We recommend that a Fireguard conforming to BS8423 should be
used for protection of Young Children the Elderly, Infirm and Pets.
18 - SERVICING
The Large Wood/Coal pieces and Rear Matrix in the fire are Moulded Ceramic Fibre component incorporating Silicone Binders and you
may notice they it develop cracks during operation. This is natural shrinkage caused by exposure to high temperatures and is quite
normal for the material and will in no way affect the operation of the fire.
18.1 - GENERAL
Note: Servicing must be carried out by a registered installer.
a.
The fire does not have to be removed for Servicing however you will need to remove the Case as detailed in 16.3.
b.
Check the operation and ignition of the fire before servicing.
c.
Ensure the fire is cold before proceeding.
d.
Lay a dust sheet on the floor before proceeding.
e.
Carry out a gas soundness test before servicing.
f.
Turn off the gas supply to the fire at the isolation/pressure test elbow.
g.
Remove the Glass Frame Assembly using the screw driver provided, ease slightly out at the base then slide it down.
h.
If any parts need replacement, use only genuine parts supplied by Nu-Flame Ltd. Some components may look similar to those used in
other gas fire, but these are not necessarily the same due to performance variations and must not be used.
This applies particularly to the ODS Pilot, Gas Control System and Ceramics.
i.
Disconnect the gas pipe to the control.
18.2 – ANNUAL SERVICING
Carry out the operations in 20.1 General before proceeding
! IMPORTANT NOTE !
TAKE GREAT CARE WHEN WORKING INSIDE THE FIRE NOT TO MARK THE LINERS.
a.
With the Glass Frame Assembly removed as detailed above check the Glass Panel for any damage, it must be replaced if there are any
chips, cracks or any damage before the fire can be used.
b.
Referring to the Section 15, ‘Arrangement of the Fuel Effect’ & working in reverse order, remove the Coals/Wood pieces & the Rear
Matrix.
c.
Remove the Burner/Control Assembly by firstly disconnecting the gas connection to the Isolation Elbow and then remove the 2 screws
at the back before sliding the whole assembly forward and out of the fire.
Take care not to mark the liners.
This will now allow access to all gas carrying parts for maintenance checks, fault finding and or replacement.
d.
Remove the Debris Plate by removing the 2 screws allowing access through the Debris Duct and clear away any Debris.
e.
Brush clean the burner and pilot area of dust or debris; check that the aeration hole in the pilot is clear of dust.
f.
Refit in reverse order; brushing the coals/wood pieces clean of any soot, checking gas soundness, ignition and spillage as detailed in
the relevant sections.
g.
Always Clean the outer glass panel before refitting. (For Stubborn Marks use ‘T Cut Original’).
ALWAYS CONDUCT A GAS SOUNDNESS AND SPILLAGE CHECK AFTER SERVICING.
ALWAYS RESEAL THE PRESSURE TEST POINT AND CHECK THAT IT IS GAS TIGHT.
(This accounts for a lot of recalls.)
ALWAYS CLEAN THE GLASS PANEL BEFORE REFITTING. SEE SECTION 3
(This accounts for a lot of recalls.)
Note: Marks on the Glass Panel are Not Covered by the Manufactures Warranty.
