NTI VEEMUX AUDIO/VIDEO MATRIX SWITCH
47
TROUBLESHOOTING
Problem
Solution
No Video
-
Check power – power ON, power cable connected
-
Check video cabling – make sure cables are secured
-
Check connections – make sure you’re connected to an active input
No Audio
-
Check power – power ON, power cable connected
-
Check audio cabling – make sure audio plugs are fully inserted
-
Check connections – make sure you’re connected to an active input
-
Check volume – make sure the output you are checking is un-muted and turned up to an audible
level (pg 12).
SAFETY STATEMENTS
Grounding
These products have protective earth ground terminals and are built with full attention to consumer safety. There must be an un-
interruptible safety earth ground between the main power source and the product's power cord or supplied power cord set.
If ever the possibility exists for the grounding protection to have been reduced in any way, disconnect the power supply until the
grounding connection has been fully restored.
Servicing
NTI products are not intended to be serviced in the field and contain no user-serviceable parts. In the event repair is needed, all
servicing must be performed by factory trained and authorized service personnel. Only those items specifically identified in this
manual (if any) may be adjusted by the user of this product and adjusted only as instructed in this manual.
INDEX
add user, 27
address, 10
Audio Switch, 25
batteries, 40
baud rate, 10
cables, 2, 44
control methods, 7
DDC button, 41
DDC Support, 1, 41
Device Discovery Tool, 35
edit user, 28
Ethernet, 6
firmware update, 32
fuse, 3, 46
grounding, 47
help, 33
infrared remote transmitter, 36
IP address, 22
IRT, 36
Java, 35
LAN, 22
LED Matrix, 6
M
atrix Switcher’s Control Program, 13
Matrix-Y-1 cable, 45
memory, 8
mount to a rack, 45
password, 2, 22
password-change, 33
Scan Mode, 9
S
canning Sequences, 30
serial setup, 26
servicing, 47
S
oftware control, 16
specifications, 46
specifications-cables, 44
S
witch page, 23
Telnet, 6
Telnet Interface, 14
Telnet password, 2
Telnet-Port 2005, 16
troubleshooting, 47
unit address, 10
U
pdate Front Panel Firmware, 42
User management, 27
user name, 2
username and password, 22
web browsers, 1
