NRG Product Manual
Hybrid XT Anemometer
HybridXT_Anemometer_Manual
Rev. 15
[email protected] | Page 4
02 January 2020
CUSTOMER SUPPORT
NRG Systems offers a variety of support options to help you get the most from your NRG products. If
you have questions about your NRG Systems product, first look in the product documentation, FAQs and
instructional tools contained in the Product Support section of the NRG Systems website. Customer
support is available 8:30 AM to 5:00 PM EST, Monday through Friday.
NRG Systems
110 Riggs Road
Hinesburg, Vermont
05461 U.S.A.
Telephone: 802-482-2255
Email: [email protected]
When you call or email, you should have the appropriate product documentation at hand and be
prepared to give the following information:
Customer name
Who purchased equipment
Item number or description
Serial number
When equipment was purchased
Where equipment is installed - terrain conditions
Description of the problem with some detail
What events took place leading up to the problem
What you have tried while attempting to solve the problem
NRG Systems maintains an extensive website which includes an in-depth customer support area for NRG
Systems customers. If you need assistance at times other than our regular business hours, we suggest
visiting our website, www.nrgsystems.com.
All instruments, sensors, software and towers manufactured by NRG Systems are designed to be reliable
and easy to use. We welcome your comments and appreciate your help in making NRG products the
best available.