Development and manufacturing of non-
destructive testing equipment and system
Hardness tester NOVOTEST T-UD3
52
14
. Manufacturer’s guarantee and service
maintenance
14.1. In case when hardness tester (information processing unit and
probes), supplied by the Seller within one year since the delivery
date used properly, appear defective, the Seller shall repair or
replace them or supply new parts therefore and send them to the
Buyer. The other parts of the device (battery, charger, bag) warranty
does not cover. The Buyer must prepay any shipping charges,
taxes, or duties associated with transportation of the product to the
service location, and Seller pays return shipping and associated
costs. In addition, the Buyer shall be responsible for insuring any
product shipped or returned to an authorized service location, and
the Buyer shall bear risk of loss during shipping to the service
location, and Seller all risks during delivery to the Buyer. In order to
exercise its rights the Buyer shall inform the Seller as soon as
possible after the date when such defect appeared.
14.2. Prepare technically grounded reclamation document and send
it together with the hardness tester to the guarantee service or to the
manufacturer at the address:
Scientific
and
Technical
Centre
“Industrial Devices and
Technologies" Ltd.,
5, Spasskaya str., Novomoskovsk, 51200, Ukraine
Phone: +38-067-593-59-77
Fax: +38-056-935-87-44
14.3. Post guarantee maintenance is conducted by the manufacturer
service centre upon the Customer request.
