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Warranty
NovoPen Echo® Plus comes with a 3-year guarantee,
which also includes the dose memory.
If you find that your NovoPen Echo® Plus is faulty,
Novo Nordisk will replace it. Return it to your
supplier for inspection within three years of
receiving it. Enclose the receipt you were given
when you received your NovoPen Echo® Plus.
For customers in the European Union; if, in the
course of use of NovoPen Echo® Plus, you have
reason to believe that a serious incident occurred,
please report it to Novo Nordisk A/S and to your
national authority.
The manufacturer cannot be held responsible for
any problems with your NovoPen Echo® Plus if the
instructions have not been followed.
If you find that the information provided in this user
guide is incorrect, contact your supplier to clarify
the issue.
If you need your pen’s LOT number, you will find it
on the dose button as shown in the diagram on the
inside cover.
NovoPen Echo®, Penfill®, NovoFine® and NovoTwist®
are registered trademarks owned by Novo Nordisk A/S,
Denmark.
The N Mark is a trademark or registered trademark
of NFC Forum, Inc. in the United States and in other
countries.
Technical information
The CE mark on a medical device indicates that
the product conforms with the provisions in the
EC Directive for Medical Devices 93/42/EEC.
Novo Nordisk A/S, hereby declares that the radio
equipment type NovoPen Echo® Plus is in
compliance with Directive 2014/53/EU. The full text
of the EU declaration of conformity is available at
the following internet address:
http://bit.ly/NovoPenEchoPlus
NovoPen Echo® Plus fulfils the specification limits for
dose accuracy (essential performance) according to
ISO 11608-1 Pen-Injectors for Medical use,
Part 1: Requirements and test methods.
Storage and operational conditions
Without an insulin cartridge inserted:
– Temperature: 5 °C to 40 °C
– Humidity: 15% RH to 93% RH
– Atmosphere: 700 hPa to 1060 hPa.
With an insulin cartridge inserted:
See the instructions in the Penfill® cartridge 3 ml
leaflet that comes with the Penfill® cartridge 3 ml
package.
Mode of operation
Continuous Operation.