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Troubleshooting Server Consolidations

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Troubleshooting Server
Consolidations

Refer to the appropriate section if you are having trouble.

9.1 Troubleshooting the Server Consolidation

Utility

•

“General Troubleshooting” on page 81

•

“Contents of the eDirectory Container Can’t Be Listed” on page 81

•

““SMDR Not Communicating” or “Error Opening Connection to SMDR” Errors” on page 82

•

“NDPS Printer Agents Don't Migrate” on page 87

•

“NUWAGENT Won’t Load (NetWare 4.2 Only)” on page 87

•

“Server Consolidation Performance Problems” on page 83

•

“Volume Contents Do Not Display” on page 82

•

“Server Consolidation Utility Copies Incomplete Data Files” on page 84

•

“Errors When Connecting to a NetWare 4 Server” on page 85

General Troubleshooting

Explanation: In general, when troubleshooting errors in the Server Consolidation Utility,

first ensure that the latest

smdr.nlm

and

tsafs.nlm

modules are loaded

on the source and destination NetWare servers.

The log files contain detailed information about what was successfully copied
(success log) and what was not copied and why (error log). The log files are
written to the project folder, which is located by default in My Documents.

Utility Hangs when Selecting Source and Destination Trees

Problem: When running the Server Consolidation Utility on a Windows 2000

workstation, the application hangs when selecting the source and destination
trees for the consolidation project.

Action: Install Windows 2000 SP 2 or later on the workstation to correct this issue.

Contents of the eDirectory Container Can’t Be Listed

Possible Cause: Your workstation is not running the latest support pack update of the Novell

Client

for Windows 2000/XP version 4.91.

Action: Download the latest version of the Novell Client 4.91 software from the

Novell Downloads page (http://www.novell.com/download)

and install it on

your workstation. See

“Workstation Requirements” on page 35

for other

workstation requirements.

Содержание Server Consolidation and Migration Toolkit 1.1

Страница 1: ...Novell w w w n o v e l l c o m Server Consolidation and Migration Toolkit 1 1 D e c e m b e r 2 3 2 0 0 5 A D M I N I S T R A T I O N G U I D E...

Страница 2: ...port deliverables You agree not to export or re export to entities on the current U S export exclusion lists or to any embargoed or terrorist countries as specified in the U S export laws You agree to...

Страница 3: ...trademark of Novell Inc Novell Cluster Services is a trademark of Novell Inc Novell Directory Services and NDS are registered trademarks of Novell Inc in the United States and other countries Novell D...

Страница 4: ......

Страница 5: ...n Utility 3 0 22 2 2 5 Server Consolidation Utility 2 6 22 2 2 6 Server Consolidation Utility 2 0 22 2 2 7 Server Consolidation Utility 1 0 23 2 3 What s New in the NetWare Migration Wizard 23 2 3 1 N...

Страница 6: ...nsolidation 53 6 8 Consolidating NDPS Printer Agents 54 6 8 1 Understanding NDPS Printer Agent Consolidation 54 6 8 2 Using the Utility to Consolidate NDPS Printer Agents 55 6 9 Consolidating Data to...

Страница 7: ...Migration 77 8 4 Migrating iPrint Printers and Print Managers from NetWare to Linux 77 8 4 1 Requirements 78 8 4 2 Using the Utility to Migrate iPrint Print Managers and Printer Agents 78 9 Troublesho...

Страница 8: ...ver 114 12 12 CCS_pbeDecrypt Error When Migrating from NetWare 5 0 114 Part V Supplemental Information 115 13 Copying Double Byte Character Set Data 117 13 1 Preparing the Workstation 117 13 2 Changin...

Страница 9: ...ocumentation included with this product To contact us use the User Comments feature at the bottom of any page in the online documentation Documentation Updates For the most recent version of the Novel...

Страница 10: ...10 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 11: ...Overview I 11 I Overview Chapter 1 Server Consolidation and Migration Overview on page 13 Chapter 2 What s New on page 21...

Страница 12: ...12 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 13: ...erview on page 13 Section 1 2 Migration Overview on page 16 Section 1 3 Supported Source and Destination Server Versions on page 18 For a list of new features and enhancements to the versions of Serve...

Страница 14: ...is simplifies your network printing configuration NetWare to OES Linux Consolidations For NetWare to OES Linux consolidations you can copy data from NetWare source servers to OES Linux destination ser...

Страница 15: ...a multiprocessor server that you want to install Open Enterprise Server for NetWare on to take advantage of NetWare s multiprocessor enabled features You want to copy the data from each of the three s...

Страница 16: ...d is a server data and identity migration tool to help you transfer file system data and the NDS eDirectory database from an existing NetWare server to a new NetWare server on your network When the mi...

Страница 17: ...aster more reliable server hardware It is a Windows based program that you run on a workstation With the Migration Wizard you model your migration project using simple drag and drop procedures before...

Страница 18: ...tional products installed other than SMS and other products installed by default Figure 1 3 Server Hardware Upgrade with Migration Wizard 8 1 Migration Wizard automatically modifies the destination se...

Страница 19: ...trust relationships Table 1 2 Supported Destination Server Versions for Server Consolidation Utility 4 11 Minimum Supported Tested OS Version Other Requirements NetWare 4 11 SP9 NetWare 4 2 Minimum D...

Страница 20: ...tion Wizard 8 1 Minimum Supported Tested OS Version Other Requirements NetWare 4 11 SP9 NetWare 4 2 Minimum DS NDS 6 21 IPX must be loaded on the client workstation NetWare 5 0 SP6a Minimum DS NDS 7 6...

Страница 21: ...hanced features Enhanced support for copying double byte character set data NDPS printers no longer need to be iPrint enabled before being migrated to OES Linux iPrint printer migration supports print...

Страница 22: ...n after it finishes Novell ZENworks 6 5 creates an NT Roaming Profile directory the first time an NT user logs into his or her eDirectory account on NetWare The time consuming process of having the Se...

Страница 23: ...stees has been removed from the NetWare Migration Wizard This confusing and time consuming step is not necessary as long as you do a full backup of your source server You can still choose to back up t...

Страница 24: ...fer could be completed quickly and securely over the wire instead Displays a listing of created folders dropped volumes and dropped folders during the verification stage of the migration Adds the abil...

Страница 25: ...Getting Started II 25 II Getting Started Chapter 3 Installing the Server Consolidation and Migration Toolkit on page 27 Chapter 4 Using the Server Consolidation and Migration Toolkit on page 31...

Страница 26: ...26 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 27: ...olkit software has not been digitally signed when you run the installation program You can safely ignore this message and continue installing the Toolkit 100 MB of available disk space Novell ClientTM...

Страница 28: ...ethod especially if you have data that uses extended ASCII multinational characters or double byte character sets Japanese Korean and other oriental languages You cannot run the Server Consolidation U...

Страница 29: ...cept the license agreement then click Next 7 Read the Readme file then click Next 8 Specify where you want to install the toolkit then click Next By default the toolkit is installed in c program files...

Страница 30: ...30 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 31: ...e or Open Project 4 2 Selecting the Source Operating System Platform The Server Consolidation and Migration Toolkit helps you consolidate and migrate data from servers running either NetWare or Window...

Страница 32: ...lect this option if you want to do any of the following Copy data from one or more NetWare source servers to one or more NetWare destination servers Copy data from one or more NetWare source servers t...

Страница 33: ...g for a Server Consolidation on page 35 Chapter 6 Consolidating Data from NetWare Servers on page 41 Chapter 7 Consolidating Data from Windows Servers on page 63 Chapter 8 Consolidating Data to OES Li...

Страница 34: ...34 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 35: ...ements Server Consolidation Utility 4 11 is installed as part of the Server Consolidation and Migration Toolkit 1 1 If you have not already met the workstation requirements and installed the toolkit s...

Страница 36: ...rvers IMPORTANT If both servers don t have the same code page data will be lost during the consolidation For instructions on changing your serve s codepage see Section 13 3 Changing the NetWare Server...

Страница 37: ...er s disk space when they are accessed Setting the option to 1 changes compressed files to uncompressed on second access and setting the option to 2 always changes compressed files to the uncompressed...

Страница 38: ...Server_Name 8 Save the file 5 3 Tips for Successful Consolidations When you run the Server Consolidation Utility you must be logged in to the network as a user with Supervisor rights to the source an...

Страница 39: ...click the Add Scheduled Task icon 5 When the Scheduled Task Wizard launches click Next 6 Select the Novell NetWare Server Consolidation Utility from the list of programs provided then click Next 7 Ass...

Страница 40: ...he Yes parameter to automatically run the project test1 is the admin password on the source server and test2 is the admin password on the destination server 13 After entering the parameters click OK 1...

Страница 41: ...1 Consolidating NDPS Printer Agents page 54 2 Consolidating Data to or from a NetWare 5 1 Cluster page 56 3 Consolidating Data to Novell Branch Office page 56 4 Consolidating Data from NetWare 4 Serv...

Страница 42: ...kit 2 Read the Welcome page then click Create or Open Project 3 Select NetWare or Open Enterprise Server eDirectory then click Next 4 Select Consolidate and Copy Data and Printing Between Servers then...

Страница 43: ...ck Trees 1b Browse to each desired tree and log in with the correct username and password If you do not know the tree name in the Server field of the Login dialog box type the IP address or DNS name o...

Страница 44: ...destination folder of the same name a Duplicate Folder Options dialog box displays You have several options Don t Copy the Directory The directory on the source server is not copied and the directory...

Страница 45: ...ject Verify and Copy Data or by clicking Do the Consolidation on the button bar NOTE These instructions assume you have not enabled server based processing If you have refer to the additional informat...

Страница 46: ...delete files and folders on the destination server that do not exist on the source server Selecting Yes deletes all files and folders on the destination server that are not on the source server No is...

Страница 47: ...copying files from NetWare to OES Linux servers Many differences exist between the file and folder attributes supported on NetWare and those supported on Linux Because of these differences you would e...

Страница 48: ...single alphanumeric character in a search expression For example typing te t txt would exclude tent txt test txt and text txt from the copy process The asterisk is used to specify zero or more alphan...

Страница 49: ...nation tree below and including the one you selected If you don t select this option the utility searches only the selected destination container For better performance limit the search to the contain...

Страница 50: ...d as follows Information about the decisions you made in the Project Window A description of the error and a possible resolution appears in the Information text box If no resolution is provided you ca...

Страница 51: ...ne object press and hold the Shift key then check the box to the left of a second object to select those two objects and all other objects located between them in the list The following attributes are...

Страница 52: ...ce tree Don t match object doesn t exist in the destination tree Browse Create 4 Conditional If you selected Browse in Step 3 do the following in the Context Browser dialog box 4a Select a matching ob...

Страница 53: ...ecific server It s also the server used if the user makes a network request without naming the server and it s the server the user still has an attachment to after logging out You can also assign a pa...

Страница 54: ...n the same tree After the move the original Printer Agents are deleted from the source Print Manager If you want to consolidate your NDPS Printer Agents to a new NDPS Print Manager in the same tree yo...

Страница 55: ...igration Toolkit and select the following options to launch the Server Consolidation Utility NetWare or Open Enterprise Server eDirectory Consolidate and Copy Data and Printing Between Servers 2 Creat...

Страница 56: ...a NetWare 5 1 cluster enabled volume the server name followed by an underscore followed by the Volume Name object must be used in the Project Window instead for example server1_vol1 This substitution...

Страница 57: ...a Novell Branch Office Server page 57 6 10 1 Unlocking the Branch Office Server In order to perform a consolidation to a Branch Office server you must be logged in as Supervisor to the server The Bran...

Страница 58: ...ou selected more than one object right click the objects and then select Create All Selected Objects 2b Optional If you want to create users for all of the selected users select Yes 2c From the drop d...

Страница 59: ...the consolidation will fail NOTE Because OES Linux does not support IPX this section does not apply if you are consolidating data to an OES Linux destination server 6 11 1 Binding IPX on the Server 1...

Страница 60: ...of losing the connection with the servers which causes normal workstation based consolidation projects to fail NOTE Server based processing does not support projects that include printer migrations U...

Страница 61: ...ist of which commands you need to run on which servers The success log is located in the project folder by default project folders are created as subdirectories under My Documents The information you...

Страница 62: ...Linux server before you can rerun the server based process 6 12 5 Performing Synchronization or Comparison after a Server Based Process Project If you want to perform a post copy file and folder sync...

Страница 63: ...he following issues before you get started Which Windows users are accessing which files and directories and where are those files and directories located This information will help you decide which W...

Страница 64: ...ant to search the eDirectory tree for duplicate usernames When the Server Consolidation Utility finds identical usernames it displays them in a table where you can choose to merge each listed Windows...

Страница 65: ...ser Jeff in an NT policy and a minimum password length of nine characters is specified in the Template object then when Jeff s object is migrated the object will be created in eDirectory with a passwo...

Страница 66: ...or save the project file and execute the actions later 6 Type a project filename in the field provided The filename can be up to 64 characters long and can include any character except The project na...

Страница 67: ...ectory username to view a drop down list containing all the eDirectory users that have the same username including contexts as this Windows user Select one of the eDirectory names and continue with th...

Страница 68: ...opped NT Object Came From To find out where a dropped object was located in the Windows domain right click a Windows object and then select Where Did It Come From When dragging and dropping objects th...

Страница 69: ...he destination server 5 Decide how you want to handle passwords for your Windows users select one of the following then click Next Assign the Same Password to All Users The utility will assign the sam...

Страница 70: ...to merge same type objects or to keep them as they are 10 Conditional If prompted verify that you do not want to migrate the listed Windows users and groups then click Next If you migrated all of you...

Страница 71: ...in Microsoft utilities therefore running this command at the DOS prompt lets you see all of the permissions associated with your Windows objects even the hidden ones At the destination server use iMa...

Страница 72: ...72 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 73: ...Enterprise Server with the following components enabled Novell eDirectoryTM Novell NCPTM Server for Linux Novell Storage ServicesTM NSS if copying data from NetWare source servers Novell Storage Manag...

Страница 74: ...t provide a Creation Date field for file systems so NCP Server displays the current date 8 2 4 Migrating Macintosh Files from NetWare to Linux If the Server Consolidation Utility encounters files with...

Страница 75: ...requires both a User ID and a Group ID to authorize access For a more thorough discussion of the issues involved with Linux enabling users for OES Linux see the Novell Linux User Management Technolog...

Страница 76: ...r ext3 you must first set it up as an NCP volume using either the NCPCON utility or Novell Remote Manager To do this using NCPCON 1 Create a mount point on the Linux Reiser or ext3 partition 2 At the...

Страница 77: ...Managers PSMs running on NetWare 6 5 to iPrint Print Managers running on OES Linux If you want to consolidate NDPS Printer Agents from one NDPS Print Manager to another in a single tree NetWare to Ne...

Страница 78: ...must be properly configured for the existing print system 8 4 2 Using the Utility to Migrate iPrint Print Managers and Printer Agents To migrate your iPrint print system complete the following tasks u...

Страница 79: ...he verification process before you proceed 6 When you are ready to make the changes run the consolidation by following the prompts During the migration of secure printers you might be prompted to ente...

Страница 80: ...DNS When you are finished migrating your iPrint system you need to configure your DNS server to point to the iPrint server on Linux in order for users to be able to print For more information see Set...

Страница 81: ...lm modules are loaded on the source and destination NetWare servers The log files contain detailed information about what was successfully copied success log and what was not copied and why error log...

Страница 82: ...g m tsa at the server console To check if the TSAFS module is running on an OES Linux server enter opt novell sms bin smsconfig t at the shell prompt If TSAFS is not loaded on the source or destinatio...

Страница 83: ...eds can be increased by connecting servers and the workstation to a dedicated switch Possible Cause A mismatch in duplexing among servers switches and the workstation Action Make sure all hardware is...

Страница 84: ...y process it is not subject to the path size limitations of the workstation However the server based processing copy is limited by the supported path size of the server operating system For example if...

Страница 85: ...objects The default rights assigned when adding the trustee are sufficient Problem When migrating data to or from a NetWare 5 1 cluster volume the copy fails with a critical error Error opening conne...

Страница 86: ...e server console of the destination server enter serverid xxxxx where xxxxx is the unique server ID number for the server 2 Enter load ipxping 3 Enter the internal IPX number of the source server 4 Re...

Страница 87: ...dr new 3 Enter N when asked if you want to disable NDS 4 Enter N when asked if you want to disable SLP 5 Enter N when asked if you want to disable SAP 6 Enter N when asked if you want to disable name...

Страница 88: ...88 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 89: ...Migrations IV 89 IV Server Migrations Chapter 10 Preparing for a Server Migration on page 91 Chapter 11 Migrating Data from NetWare Servers on page 95 Chapter 12 Troubleshooting Server Migrations on p...

Страница 90: ...90 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 91: ...alling the Server Consolidation and Migration Toolkit on page 28 10 1 2 Source Server Requirements The source server is the NetWare server that contains the files volumes and NDS eDirectoryTM objects...

Страница 92: ...on about time synchronization 10 2 Preparing the Source Server for Migration Before you launch NetWare Migration Wizard from the Server Consolidation and Migration Toolkit follow these steps to prepar...

Страница 93: ...d the names do not conflict with any existing server or tree on the network because they are only temporary and cease to exist after the migration is complete IMPORTANT The temporary server name and t...

Страница 94: ...94 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 95: ...You can access it on the desktop by clicking Start Programs Novell Server Consolidation and Migration Toolkit Novell Server Consolidation and Migration Toolkit 2 Read the Welcome screen then click Cr...

Страница 96: ...the next time you run the Migration Wizard deselect Always Show This Window Click Close to close the Getting Started window and begin modeling your project The Project Window is where you can model di...

Страница 97: ...ame name on the destination server a Duplicate Directory Encountered window appears Here you can indicate how you want to handle occurrences of duplicate directories Don t Copy the Directory Ensures t...

Страница 98: ...ed folders and then click Next 3 Conditional If you created new folders as part of your migration project verify the source and destination paths in the Created Folders dialog box and then click Next...

Страница 99: ...xpression For example typing te t txt would exclude tent txt test txt and text txt from the copy process The asterisk is used to specify zero or more alphanumeric characters in a search expression For...

Страница 100: ...d destination trees then click Next SMS is the backup and copy engine used by the Migration Wizard You type your passwords here because SMS requires that the servers involved in the migration be authe...

Страница 101: ...hosts Copy the source server s IP address and paste it into the destination server s autoexec ncf file This works only if your IP LOAD and BIND statements are located in autoexec ncf You also need to...

Страница 102: ...uld have run the DSRepair procedures in Step 2 If you select No the Migration Wizard does not prevent you from continuing However if your tree is unhealthy before you begin the migration the migration...

Страница 103: ...Migration Failures on page 110 10a Click Next The first step changes autoexec ncf and timesync cfg modifies the server name in hosts hostname and snmp cfg and renames smdr cfg to smdr mig The first s...

Страница 104: ...from the workstation and establishes a clean connection to the former destination server If you can t log in refer to Section 12 2 Workstation to Server Connection Problems on page 107 14 Restart the...

Страница 105: ...ional If you have performed a migration to a NetWare 6 0 destination server verify that sys public rootcert der exists If it does not exist copy the file from an existing server on the network or crea...

Страница 106: ...re that Tomcat installs correctly 1 Copy sys sys mig java to sys java overwriting all existing files 2 Copy sys sys mig adminsrv to sys adminsrv overwriting all existing files 3 Copy sys sys mig syste...

Страница 107: ...icenses to do the migration The eDirectoryTM user that you are using to do the migration has no concurrent connection limitations To check this do the following Run ConsoleOne on the workstation Edit...

Страница 108: ...their respective eDirectory trees The servers must be able to communicate with the other servers in the tree during the migration Make sure the destination and source servers can communicate with eac...

Страница 109: ...console and following the onscreen instructions Or enter smdr new at the server console to re create the SMDR object Load smdr nlm at the destination server console and then enter smdr new at the des...

Страница 110: ...are 5 1 When migrating from NetWare 5 1 Support Pack 7 with eDirectory 8 to NetWare 6 5 Support Pack 2 using Migration Wizard 8 0 NMASTM might show a 1660 0xFFFFF984 error after completing Step 3 Star...

Страница 111: ...mation after Hardware Upgrade 3 Press F3 and enter sys system nuw30 ndsbu when prompted for the location of the backup files NDS eDirectory has now been restored to the source server IMPORTANT Do not...

Страница 112: ...erver down and continue with the next section Remove NDS eDirectory from the Source Server If NDS eDirectory was not successfully removed exit NWCONFIG and enter nwconfig dsremove at the destination s...

Страница 113: ...L or NWCONFIG utility and select Directory Options Directory Back Up and Restore Restore Reference from another Object to This Server This restores all references that you assigned to the Server objec...

Страница 114: ...ge 101 12 12 CCS_pbeDecrypt Error When Migrating from NetWare 5 0 When performing a migration from NetWare 5 0 you might receive a CCS_pbeDecrypt error on the source server console when attempting to...

Страница 115: ...mental Information V 115 V Supplemental Information Chapter 13 Copying Double Byte Character Set Data on page 117 Chapter 14 Security Considerations on page 123 Appendix A Documentation Updates on pag...

Страница 116: ...116 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 117: ...s details aspx familyid 0db2e8f9 79c4 4625 a07a 0cc1b341be7c displaylang en You must also enable UTF 8 support in the Novell ClientTM on the workstation where you run the Server Consolidation and Migr...

Страница 118: ...mmand opt novell sms bin smsconfig t 13 3 Changing the NetWare Server Code Page When using the Server Consolidation Utility to copy extended ASCII and double byte character set data from NetWare to Ne...

Страница 119: ...sting English NetWare Server to a Foreign Code Page To convert an existing English server to a foreign code page you must have an English NetWare installation CD or access to English NetWare install f...

Страница 120: ...raditional bg5 fnt Chinese Simplified gb fnt 7b Add Load vgadisp nlm to c nwserver startup ncf Vgadisp nlm allows for double byte characters such as Japanese or Chinese to be viewed in the C worthy po...

Страница 121: ...Copying Double Byte Character Set Data 121 866 Russian 869 Greek 874 Thailand 932 Japanese 936 Chinese Simplified 949 Korean 950 Chinese Traditional...

Страница 122: ...122 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 123: ...physical network segment with no connectivity outside of the internal network 14 2 Server Consolidation Utility Security Standard security algorithms and well established obfuscation methods are used...

Страница 124: ...124 Novell Server Consolidation and Migration Toolkit Administration Guide...

Страница 125: ...Legal Notices section immediately following the title page This documentation was updated on the following dates Section A 1 December 23 2005 Open Enterprise Server SP2 on page 125 A 1 December 23 200...

Страница 126: ...ion Location Change Section 2 2 What s New in the Server Consolidation Utility on page 21 Added new and enhanced features for Server Consolidation Utility 4 11 Location Change Section 3 1 Meeting the...

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