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SA 2100 User Guide 98
Warranty Information
This warranty applies to (a) products sold directly by Novatel Wireless, unless a different warranty is
specified in a written agreement between Novatel Wireless and the purchaser; and (b) products sold to
end users through a distributor authorized by Novatel Wireless, but only where the authorized
distributor does not provide a separate warranty on such products, and Novatel Wireless has agreed to
provide this warranty to such end users. If you purchased the product from an authorized distributor,
please check whether this warranty from Novatel Wireless, or a separate warranty from the distributor,
applies to your purchase. This warranty does not apply to any (i) accessories or batteries for the
products; or (ii) demonstration samples or prototypes of the products. Unless otherwise provided in a
written agreement between Novatel Wireless and the purchaser, all such accessories, batteries, samples
or prototypes are provided by Novatel Wireless AS IS without any warranty of any kind.
Novatel Wireless warrants to the original purchaser of the product from Novatel Wireless or its
authorized distributor (as applicable) that, for a period of one (1) year from the date of shipment of the
product from Novatel Wireless, the product hardware will be substantially free from defects in material
or workmanship under normal operation, and the product firmware will perform substantially in
accordance with the product documentation provided by Novatel Wireless. Novatel Wireless does not
warrant that (a) the product hardware or firmware will meet the purchaser's requirements; (b) the
operation of the product hardware or firmware will be uninterrupted or error-free; or (c) the product,
when integrated in, or combined with, other products or software not supplied by Novatel Wireless, will
continue to perform substantially in accordance with the product documentation. This limited warranty
is for the benefit of the original purchaser, and is not transferable.
During the warranty period, Novatel Wireless, at its expense and in its sole discretion, will repair the
product, or replace the product with a corresponding or equivalent product, if it is determined to have a
covered defect, provided that the purchaser first notifies Novatel Wireless (directly or through its
authorized distributor from which the product was purchased) of any such defect, furnishes Novatel
Wireless with a proof of purchase (if required), requests and obtains a return merchandize authorization
(RMA) number from Novatel Wireless, and returns the product under that RMA to Novatel Wireless (or,
at Novatel Wireless's option, to its authorized distributor), with the shipping charges being prepaid by
purchaser. If, upon reasonable examination of the returned product, Novatel Wireless does not
substantiate the defect claimed by purchaser, or determines that the defect is not covered under this
limited warranty, Novatel Wireless will not be required to repair or replace the product, but may instead
reship the product to the purchaser (or, at Novatel Wireless's option, to its authorized distributor where
the product can be made available to purchaser), in which case the purchaser shall be responsible for
paying Novatel Wireless's cost for reshipping the product to purchaser (or to Novatel Wireless's
authorized distributor), and Novatel Wireless's usual charges for unpacking, testing, and repacking the
product for reshipment to purchaser (or to Novatel Wireless's authorized distributor). Purchaser shall
bear the risk of loss or damage in transit to any product returned by purchaser to Novatel Wireless, or
any returned product not found to be defective or covered under this warranty, and reshipped by
Novatel Wireless to purchaser (or to Novatel Wireless's authorized distributor). In the event Novatel
Wireless repairs or replaces a defective product covered by this limited warranty, the repaired or
replacement product will be covered under this limited warranty for the remainder of the original
warranty period on the defective product, or a period of ninety (90) days, whichever is longer. If Novatel