NovaLynx Corporation________________________________________________________________________________
200-WS-21-A
Page 2
November 2018
Receiving and Unpacking
Carefully unpack all components and compare to the packing list. Notify NovaLynx Corporation
immediately concerning any discrepancy. Inspect equipment to detect any damage that may have
occurred during shipment. In the event of damage, any claim for loss must be filed immediately with
the carrier by the consignee. Damages to equipment sent via Parcel Post or UPS require the consignee
to contact NovaLynx Corporation for instructions.
Returns
If equipment is to be returned to the factory for any reason, call NovaLynx between 8:00 a.m. and 4:00
p.m. Pacific Time to request a Return Authorization Number (RA#). Include with the returned
equipment a description of the problem and the name, address, and daytime phone number of the
sender. Carefully pack the equipment to prevent damage or additional damage during the return
shipment. Call NovaLynx for packing instructions in the case of delicate or sensitive items. If packing
facilities are not available take the equipment to the nearest Post Office, UPS, or other freight service
and obtain assistance with the packaging. Please write the RA# on the outside of the box.
Warranty
NovaLynx Corporation warrants that its products are free from defects in material and workmanship
under normal use and service for a period of one year from the date of shipment from the factory.
NovaLynx Corporation's obligations under this warranty are limited to, at NovaLynx's option: (i)
replacing; or (ii) repairing; any product determined to be defective. In no case shall NovaLynx
Corporation's liability exceed product's original purchase price. This warranty does not apply to any
equipment that has been repaired or altered, except by NovaLynx Corporation, or that has been
subjected to misuse, negligence, or accident. It is expressly agreed that this warranty will be in lieu of
all warranties of fitness and in lieu of the warranty of merchantability.
Address
NovaLynx Corporation
431 Crown Point Circle, Suite 120
Grass Valley, CA 95945-9531 USA
Phone: (530) 823-7185
Fax: (530) 823-8997
Email: [email protected]
Website: www.novalynx.com
Copyright © 1988-2018 by NovaLynx Corporation
