Limited warranty policy
Northstar Technologies warrants the Northstar 961 to be free from defects
in materials and workmanship for a period of two (2) years. This warranty
applies to the original purchaser and to any subsequent owner during the
warranty period, which begins on the date of shipment of the unit, F.O.B.
Acton, Massachusetts, to an authorized Northstar dealer.
Systems may not be returned to Northstar without a Returned Materials
Authorization (RMA) number. Call the Northstar dealer or Northstar for
instructions.
During the unit’s warranty period, Northstar will repair or replace, at its
option, any part of the unit it finds to be defective due to faulty mate-
rial(s) or workmanship. All such repairs and/or replacements will be
promptly performed by Northstar free-of-charge to the owner, excluding
freight costs incurred in shipping to the factory. Return shipments from
Northstar to points within the United States are made via ground trans-
portation, freight prepaid. Special shipping charges (overnight, two-day,
and so on) are the responsibility of the owner.
To be covered by this warranty, the Northstar equipment must have been
in normal use. This warranty does not apply to units with defects caused
by improper installation, physical damage, abuse, tampering, lightning or
other abnormal electrical discharge, or to units with defaced or altered
serial numbers, or to units repaired by unauthorized persons or repaired
in a manner that violates Northstar’s recommended service procedures.
All repairs and/or replacements made under this warranty must be per-
formed at Northstar’s facilities in Acton, Massachusetts. Performance of
warranty work elsewhere will not be authorized, and Northstar will not
pay for any charges for such work. Northstar will not be responsible for
payment of any charges imposed by a Northstar dealer or other party for
services requested by and/or performed for a unit’s owner in connection
with this warranty. Such services might include removal of the unit from
a vessel, inspection, packaging, handling, reinstallation, and the like.
Northstar Technologies assumes no responsibility for any consequential
losses of any nature with respect to any of its products or services sold,
rendered, or delivered. The foregoing is the only warranty expressed or
implied. No other warranty exists.
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