6 How does Norstar TSP work?
Norstar TSP Server Configuration Guide
P0605043 Issue 01
•
Microsoft Telephony Application Programming Interface (TAPI)
TAPI is installed on the Server and the client PCs. TAPI converts industry
standard commands received from Windows into a format that Norstar TSP can
understand. It also converts messages from the Norstar TSP into an industry
standard format and gives them to Windows.
•
Norstar TSP
Norstar TSP is installed on the Server as a Windows NT service. Norstar TSP
receives commands from TAPI and converts them into a format that is
understood by the Norstar telephone system. It also receives messages from the
Norstar telephone system and converts them into a format that is understood by
TAPI. Messages are sent to and received from the Norstar telephone system
using the CTA.
The figure
TAPI overview
shows how messages and commands are passed between
the client PCs and the Norstar telephone system.
TAPI overview
Microsoft Windows NT Server
Microsoft TAPI
Norstar TSP
Server
Norstar
telephone
system
CTA
Telephony application
Microsoft Windows
Microsoft TAPI
Norstar TSP User PC
Telephony application
Microsoft Windows
Microsoft TAPI
Norstar TSP User PC
Telephony application
Microsoft Windows
Microsoft TAPI
Norstar TSP User PC
Commands
from users
Responses from
Norstar telephone
system
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