Nortel Norstar TAPI Service Provider 4.3, Руководство пользователя

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Using the Norstar CTI Diagnostics 47
P0605043 Issue 01 Norstar TSP Server Configuration Guide
To view the components of the Norstar TSP modules:
1. Click the View menu and then point to Software Information.
2. Click Norstar TSP Modules.
Saving the information to a file
In most instances, your Norstar service representative will ask you to send them a
copy of the Norstar CTE Diagnostics window. To do this, you first need to save the
information to a file. You can then send this file to your Norstar service
representative.
To save the information to a file:
1. Click the File menu and then click Select Log File.
The Norstar TSP Diagnostics - Log File dialog box appears.
2. Enter a name for the log file and choose the directory you want to save the file
in.
3. Click the Save button.
The Norstar TSP information will now be saved in a file.
4. When you are finished saving information in the file, click the File menu and
then click Log File to turn off saving the information to file.
Deleting information from the log
The Norstar CTE Diagnostics window collects information the entire time it is
open. At any time you can delete the old messages and only have the current
information shown. To delete the old information:
1. Click the Edit menu and then click Clear Window.
All of the information in the Norstar CTE Diagnostics window is deleted.
Exiting from the Norstar CTE Diagnostics window
To exit from the Norstar CTE Diagnostics window:
1. Click the File menu and then click Exit Norstar CTE Diagnostics.