24
25
Burner has been used
continuously for 60
minutes or more.
Turn off the hot watertap, press the power
switch OFF and the press it ON again. If
<01> is not displayed, then operation is
nomal.
Ignition error
Check whether the gas valve is open. Turn
off the operation button, open a hot water
fixture, and turn on the operation button
again. If the problem is solved, the flashing
number will disappear.
Indication
Cause
Action
Flashing
åÃè·ï\é¶Ç Ç®í Ç Ç ÇæÇ Ç¢
åÃè·ï\é¶Ç Ç®í Ç Ç ÇæÇ Ç¢
Check for error code on the remote controller
If there is a problem with the unit, a numerical error code will flash on the remote controller.
If this occurs, take appropriate measures as listed below.
Ex. When an error code appears, the display and the operation light will flash
together.
Contact our sales agent if:
•
Any other flashing number appears.
•
An error code is indicated again after the above actions were followed.
•
You have any other questions.
<Main remote controller>
A warranty registration card is included separately.
Be sure that the shop name, date of purchase and other necessary items are filled in.
Read the content carefully, and keep the warranty card in a safe place.
For repairs after the warranty period, there will be a charge on any service, and service will only
be performed if the unit is deemed repairable.
Follow-up service
Requesting service
Minimum period of time for stocking repair parts
Noritz will stock repair parts for this unit for a minimum of seven years after production has
ceased.
These are the parts necessary to repair or maintain this unit.
Reinstallation
Warranty
First follow the instructions in the troubleshooting section (p.21 to p.24). If the error is not
corrected, contact our sales agent.
If you want to reinstall the appliance at a different location, confirm that the gas and power
supply indicated on the rating plate are available at the new location. If you are not sure,
consult the local utility company.
If you move to a region that uses a different type of gas, conversion and adjustment of the
appliance will be necessary. This work will be charged for even during the warranty period.
* It should be noted that a request for service may be rejected if the water heater is
installed in a location where working on the unit may be dangerous. If so, you will have
to consult a plumber to remove the unit and bring it to a safe location.
We will need to know:
The Model .............. (check the rating plate)
*See p.4 for the location of the label
Date of purchase ... (see the warranty)
Details of error ...... (flashing error codes)
Your name, address, and telephone number
Desired date of visit
Troubleshooting-3
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