EN - 27
6. TROUBLESHOOTING&TRANSPORT
6.1 Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting
steps, please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven and/or grill (if
available) do not
work.
The oven and/or grill may be in the
´
off
` position.
Supply gas pressure may not be
correct.
Power (if the appliance has an electric
connection) is switched off.
The feet have not been assembled.
The battery (if applicable) may be
depleted.
Check the position of the control knob.
Check the gas supply and gas pressure.
Check whether there is power supplied. Also
check that other kitchen appliances are working.
Make sure that there is no block at the bottom of
the appliance.
The battery may need replacing.
Oven is not
cooking evenly.
Wrong shelf position being used.
Your appliance has been installed by
an unauthorised technician.
Fan (if applicable) may be in the ´
off
`
position.
Check the shelf positions, cooking period and heat
values according to the manual.
Check that the appliance is correctly installed.
Ensure that the fan is working.
Oven temperature
is too high or too
low.
Wrong shelf position or wrong heat
setting being used.
Supply gas pressure may be improper.
Check that the recommended temperatures and
shelf positions are being used. Be prepared to
adjust the temperature up or down slightly to
achieve the results you want.
Check the gas supply and gas pressure.
Hob burners do not
light.
Burner cap and crown are not
assembled correctly.
Supply gas pressure may not be
correct.
LPG cylinder (if applicable) may be
depleted.
Power (if the appliance has an electric
connection) is switched off.
The battery (if applicable) may be
depleted.
Ensure the burner parts have been placed
correctly.
Check the gas supply and gas pressure.
LPG cylinder may need replacing.
Check whether there is power supplied. Also
check that other kitchen appliances are working.
The battery may need replacing.
Flame colour is
orange/yellow.
Burner cap and crown are not
assembled correctly.
Different gas compositions.
Ensure the burner parts have been placed
correctly.
Due to the design of the burner, the flame can
appear to be orange/yellow in certain areas of the
burner.
If you operate the appliance with natural gas, city
natural gas may have different compositions. Do
not operate the appliance for a couple of hours.
Burner is not
igniting or only
partially lighting.
Burner parts may not be clean or dry.
Ensure that parts of the appliance are dry and
clean.
Burner sounds
noisy.
-
This is normal. The noise may reduce as they
heat up.
Noise
-
It is normal for some metal parts on the cooker to
produce noise when in use.
Oven light (if
available) does not
operate.
Lamp has failed.
Electrical supply is disconnected or
switched off.
Replace lamp according to the instructions.
Make sure the electrical supply is switched on at
the wall socket outlet.
Содержание CSG63LPGWH
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