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4) Check that you have entered the correct user name and password. Please note that
they are case sensitive.
5) Make sure that your firewall settings permit the Player to access your computer.
6) If you want to access files that are stored on a USB data storage device which is
connected to a router and thus made available as network storage, please note that you
must set up a connection to the drive using "My_Sho rtcuts ". To do so, you must enter
the IP address of your router as well as the user name and the password necessary to
access the network storage.
Q:How is it possible that the playback of a file from a shared folder in the network is
aborted?
A: The energy saving settings of the computer or the NAS interrupt the connection.
If the energy saving settings of your computer or your NAS are active, then they can go
into an idle state or a sleep mode even though they are being accessed via the network.
During a sleep mode no data is transferred via the network. Please adjust the energy
saving settings of the media source so that it does not go into a sleep mode while you
play files via the network.
Q:Why is it possible that there are interruptions when playing movies from my local
network?
A: Sometimes, there are several devices in a network that have to share the maximum
data transfer rate possible via a network connection (shared medium). If there are
several connections active in the network you use the Player in (e.g. to the internet, a
shared printer, etc.), it is possible that this lowers the data transfer rate available for the
streaming of the data to the Player to a level that is insufficient for the playback of e.g. a
DVD file or an HD movie file. Should you experience such problems, please try to reduce
the amount of data transferred by other users of your network.
Q: While using the Player, it no longer responds to my commands.
A: This problem may have several causes. Please check the following items:
