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b) The chosen media source is not connected to the PLAYER
If you select a media source that is not currently connected to the Player, such as a USB
stick, this source will be displayed as empty. As soon as a device is connected, the
content appears in the respective path.
If no folders or files are displayed for a resource connected via the network, check the
settings for your network and your network shares. Please check the user name and
password, if they are required for accessing, and also the firewall settings of your
computers.
Q:I want to copy files onto an external data storage device with my Player, but I always
get an error message.
A:To use the copy function of your Player, the device (or the partition), that you want to
copy the data onto, must be formatted with one of the following file systems:FAT, FAT32,
NTFS, ext3. Please use only targets formatted with FAT, FAT32, NTFS or ext3 for
copying onto.
Q:I want to perform a firmware update for my Player but my television goes blank.
A:In some cases, the display via HDMI is not correct during a firmware update.
Please make sure that your Player is also connected to your television via the
composite video connection during the firmware update, not only via HDMI, and select
the composite video input as the active input of your television.
Q:I want to access files with the Player that I have shared in my network. My home
network is working correctly, but the Player does not list the files.
A: If you do not have access to the shared files, please check the following points:
1) Check if the network cable is connected properly at both sides, i.e. to the Player
and to your network.
2) Make sure that the computer that you want to access is running and not in a standby
or idle mode.
3) Check the network and file sharing settings on your computer.
