RM-12
Nokia Customer Care
Issue 1 11/2004
COMPANY CONFIDENTIAL
53
Copyright © 2004 Nokia. All Rights Reserved.
Audio troubleshooting
Earpiece
START
NO
YES
Earpiece does n't work
Set Phoenix Audio R outing
to earpiec e (H pEar) f rom a
work ing audio input MIC 1
(H pMic ) or MIC 2 (H dMic ).
Ens ure that s uitable MIC
Bias is s et on.
Is D C bias
(~1.3Vdc at B100)
OK?
C hec k L100, R 100,
R 101, C 100, R 2101.
C hange c om ponents if
needed.
Is D C bias
(~1.3Vdc at B100)
OK?
C hange U EM
D oes the audio work
in a c all?
C hange U PP
EN D
NO
NO
NO
YES
YES
YES
YES
Are audio s ignals
f rom U EM to the
earpiec e pads ok ?
C hec k L100, R 100,
R 101, C 100, R 2101.
C hange c om ponents if
needed.
Are audio s ignals
f rom U EM to the
earpiec e pads ok ?
C hange U EM
NO
NO
YES
YES
C hec k that earpiec e
adapter m odule is held
by 4 s naps properly .
Is it OK?
C hec k c onnector X100
on A-f ram e as s em bly .
Is it OK?
C hange new A-f ram e
as s em bly .
C hange earpiec e
adapter m odule . C hec k
and c lean als o c ontac t
pads f or the earpiec e.
NO
YES
Note! OMAP, UEM and UPP are unchangeable.