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Troubleshoot Store issues
If you can’t download a game
• Check that your cellular data connection or Wi-Fi connection is turned on.
• The app you want to download may require more memory than available on your phone. Try 

freeing up some space by uninstalling apps or deleting other data, like photos.

• Use only a Wi-Fi connection to download large files.
• If My Family is set up on your phone, you may be restricted from downloading some apps.
• Check that the time and date are set correctly.

© 2015 Microsoft Mobile. All rights reserved.

61

Содержание Lumia 830

Страница 1: ...User Guide Nokia Lumia 830 Issue 3 0 EN US ...

Страница 2: ...Cortana 44 Accessibility 45 Take a screenshot 47 Extend battery life 47 Save on data roaming costs 49 Write text 50 Clock and calendar 54 Browse your SIM apps 58 Store 58 People messaging 62 Calls 62 Contacts 65 Social networks 69 Messages 70 Email 74 Camera 79 Open your camera quickly 79 Camera basics 79 Advanced photography 81 Photos and videos 83 Maps navigation 85 Switch location services on 8...

Страница 3: ...rive 105 Use the calculator 105 Phone management connectivity 106 Update your phone software 106 Use a secure VPN connection 106 Wi Fi 107 NFC 108 Bluetooth 110 Memory and storage 112 Copy content between your phone and computer 115 Security 116 Wallet 120 Access codes 120 Troubleshoot connectivity issues 121 If your phone doesn t respond 122 Find your model number and serial number IMEI 123 Produ...

Страница 4: ...S AND OTHER ACCESSORIES Use only batteries chargers and other accessories approved by Microsoft Mobile for use with this device Third party chargers that comply with the applicable USB requirements and that can connect to your device USB connector may be compatible Do not connect incompatible products KEEP YOUR DEVICE DRY Your device is not water resistant Keep it dry GLASS PARTS The device screen...

Страница 5: ...a 15 Microphone 16 Camera flash 17 Camera lens 18 Wireless charging area 19 Speakerphone Some of the accessories mentioned in this user guide such as charger headset or data cable may be sold separately Insert the SIM and memory card Read on to learn how to insert a SIM card and a memory card into your phone Important Your device uses a nano SIM card also known as a nano UICC SIM card Use only ori...

Страница 6: ...hone off 2 At the bottom of the phone put the nail of your index finger in the small slot between the metal frame and the back cover Press the middle of the back cover bend the cover open and remove it Do not use any sharp tools as they may damage the screen 3 If the battery is in lift it out 4 Slide the nano SIM card into the SIM slot with the metal contact area down until you hear a click 2015 M...

Страница 7: ...til you hear a click 6 Line up the battery contacts and put the battery in 7 Press the top edge of the back cover against the top edge of your phone Snap the cover into place locking all the latches around the edges of the cover 2015 Microsoft Mobile All rights reserved 7 ...

Страница 8: ... card from your phone 1 Switch your phone off 2 At the bottom of the phone put the nail of your index finger in the small slot between the metal frame and the back cover Press the middle of the back cover bend the cover open and remove it 3 If the battery is in lift it out 2015 Microsoft Mobile All rights reserved 8 ...

Страница 9: ...4 To remove the SIM card pull it out from the slot 5 To remove the memory card pull it out from the slot 6 Line up the battery contacts and put the battery in 2015 Microsoft Mobile All rights reserved 9 ...

Страница 10: ...er into place locking all the latches around the edges of the cover Don t press the keys while attaching the cover 8 Switch your phone on Turn the phone on Turn your phone on and start exploring it Press the power key until the phone vibrates 2015 Microsoft Mobile All rights reserved 10 ...

Страница 11: ...cidentally making a call when your phone is in your pocket or bag you can lock your keys and screen You can also set the keys and screen to lock automatically To lock your keys and screen press the power key Unlock the keys and screen Press the power key and drag the lock screen up 2015 Microsoft Mobile All rights reserved 11 ...

Страница 12: ... Charge your phone with a USB charger Your battery has been partially charged at the factory but you may need to recharge it before you can turn the phone on for the first time Make sure you use a compatible USB charger to charge your phone The charger may be sold separately 1 Plug a compatible charger into a wall outlet and connect the cable to your phone 2 When the battery is full disconnect the...

Страница 13: ...o start functioning Make sure your computer is turned on First connect the USB cable to the computer then to your phone When the battery is full first disconnect the USB cable from your phone then from the computer The battery can be charged and discharged hundreds of times but it will eventually wear out When the talk and standby times are noticeably shorter than normal replace the battery Change...

Страница 14: ... in silent mode but can t answer right now To silence an incoming call press the volume down key Turn the vibration on If you want your phone to vibrate press a volume key on the side of your phone tap on the volume status bar and tap Vibrate off To turn the vibration off tap Vibrate on Tip To change other sound settings swipe down from the top of the screen and tap All settings Personalization So...

Страница 15: ...ice to the audio connector pay special attention to volume levels Antenna locations Learn where the antennas are located on your phone to get the best possible performance Avoid touching the antenna area while the antenna is in use Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation The antenna areas are highlighted 2015 Mi...

Страница 16: ... and discussions may not be available in all languages For support videos go to www youtube com lumiasupport For questions regarding your plans billing or network please contact your operator For questions regarding your product and warranty please visit the support pages for your country at www microsoft com mobile support AT T provides detailed support information including device specifications...

Страница 17: ...ove the account swipe down from the top of the screen tap All settings Accounts Your email and accounts Sign in with a Microsoft account instead sign in with your child s account and follow the instructions shown on the phone You can also create or manage your account at account microsoft com 3 Fill in your account details 4 Type in your phone number or an alternative email address They are used t...

Страница 18: ...he start screen consists of tiles which are shortcuts to your apps contacts browser bookmarks and more Some tiles may show you notifications and updates such as your missed calls received messages and the latest news 1 1 To see all the apps on your phone on the start screen simply swipe left To return to the start screen swipe right Tip To go back to the start screen from any view tap the start ke...

Страница 19: ...ow up at the top of the apps menu 2 To add an app shortcut to your start screen in the apps menu tap and hold the app and tap Pin to Start Check notifications and change settings quickly Swipe down from the top of the screen In the action center you can quickly see notifications such as your missed calls and unread emails and messages open the camera and access all phone settings 2015 Microsoft Mo...

Страница 20: ...ions use the options menu In most apps to go to another view swipe left Tip To switch between views you can also tap the tab heading at the top of the screen Find more options in an app Tap or In the options menu you can find additional settings and actions that are not shown as icons 2015 Microsoft Mobile All rights reserved 20 ...

Страница 21: ...open an app or other item tap the app or item Tap and hold to open further options Place your finger on an item until the menu opens Tap and hold to drag an item Place your finger on the item for a couple of seconds and slide your finger across the screen Swipe Place your finger on the screen and slide your finger in the direction you want 2015 Microsoft Mobile All rights reserved 21 ...

Страница 22: ...oll through a long list or menu Slide your finger quickly in a flicking motion up or down the screen and lift your finger To stop the scrolling tap the screen Zoom in or out Place 2 fingers on an item such as a map photo or web page and slide your fingers apart or together 2015 Microsoft Mobile All rights reserved 22 ...

Страница 23: ...bers all the apps and websites you ve visited since the last time your screen was locked To go to the start screen tap the start key The app you were in stays open in the background If your phone has a large screen to bring the action center closer to your thumb tap and hold the start key The screen goes back to the normal view automatically To search the web or for items on your phone tap the sea...

Страница 24: ...s using Bluetooth Have your nearest and dearest instantly at your fingertips Use the Transfer my Data app to easily copy your contacts Tip If your old phone is a Lumia or if you have previously backed up your contacts to your Microsoft account to import your contacts from OneDrive just sign in to your account on your phone The contacts are imported automatically Your old phone needs to support Blu...

Страница 25: ... a Windows phone an Android phone or an iPhone you can copy your files to your new Lumia To easily upload and manage your content in OneDrive download and install the OneDrive app from Google Play for an Android phone App Store for an iPhone Store for Windows phones if not already in phone Mac App Store for an Apple Mac support microsoft com for your PC You need a Microsoft account to sign in to O...

Страница 26: ...te installed on your PC You can download it from www microsoft com mobile nokiasuite You need a Microsoft account to sign in to OneDrive 1 Use a compatible USB cable to connect your Symbian or S40 phone to your PC 2 Open Nokia Suite on your PC 3 Select Copy content to Nokia Lumia sign in to your Microsoft account and follow the instructions shown on your computer Your content is copied to OneDrive...

Страница 27: ...ction center For example reply to a text message without opening the Messaging app Check out the new Get started app or use Cortana to find the information you need Get to know your phone Your phone has 2 views the start screen and the apps menu To switch between the views simply swipe left or right Start screen The animated live tiles show your missed calls and received messages the latest news a...

Страница 28: ... swipe left To return to the start screen swipe right Tip To find an app quickly tap any letter in the apps menu and in the following menu tap the first letter or character for the app you want View switch between and close open apps To view the open apps tap and hold the back key To switch to an app tap the app you want To close the apps you no longer need tap at the top right corner of the app 2...

Страница 29: ...ead notifications 1 Swipe down from the top of the screen Tip To see more shortcuts tap Expand In this screen you can See your missed calls and recent unread emails and messages Check any notifications such as available app updates in Store Act quickly on notifications even without opening the app You can for example reply to a text message straight from the action center Open apps Quickly jump to...

Страница 30: ...n airline and any applicable laws and regulations Where allowed you can connect to a Wi Fi network to for example browse the internet or turn Bluetooth on in airplane mode 1 Swipe down from the top of the screen and tap All settings Network wireless Airplane mode 2 Switch Status to On Icons shown on your phone The status bar at the top of the screen tells you the current time battery and signal st...

Страница 31: ...luetooth device is connected to your phone Battery Battery power level The battery is charging Battery saver mode is turned on Battery power or state of the battery isn t currently known Notifications You have unread notifications such as new messages To check the notifications swipe down from the top of the screen Profiles Vibrate mode is turned on Silent mode is turned on Cortana Quiet hours mod...

Страница 32: ...e to life and get connected to all Microsoft services with a Microsoft account With your Microsoft account you can for example Install apps and download content from Store Upload store and share pictures and documents using OneDrive Back up your contacts and other stuff on OneDrive Use Groove and Movies TV Play Xbox games Get your avatar and gaming achievements on your phone and add to them when y...

Страница 33: ...ou a one time verification code and to protect your data 5 Select how you want to get your one time verification code The verification code is required to confirm your identity Your account and personal information are safe even if someone else finds your password because they don t have access to the other device or email address you use to receive the verification code 6 When asked type in your ...

Страница 34: ...r the last 4 digits of your phone number 5 When you receive the code type it in Tip When you receive the code in a message your phone shows the message notification for a while To open the message tap the notification If the notification is not visible anymore swipe down from the top of the screen to see it in the action centre and tap it To get back to the view where you can add the code tap and ...

Страница 35: ...n a document right from where you left it earlier There are several places where you can access your stuff on OneDrive You can save photos to OneDrive in the Photos app manage your documents in the Office apps or play your music files in the Groove Music app Save your photos and other stuff to OneDrive You can upload files saved on your phone to OneDrive for easy access from your phone tablet or c...

Страница 36: ...e Microsoft account that was used when uploading the content To upload or download content you need an internet connection If you don t have a data plan the data transmission costs may pile up quickly For information about possible data costs contact your network service provider There are several places where you can access your stuff on OneDrive On your phone you can check your photos and videos...

Страница 37: ...as you like and tap 4 Switch Choose style to Tile picture or Full screen picture Tip If you changed the style setting to Full screen picture you can change the transparency of the tiles Just drag the Tile transparency slider Change the tile color Swipe down from the top of the screen and tap All settings Personalization Colors and a color Tip If you have a Microsoft account on your phone you can s...

Страница 38: ...cuts to your apps If you unpin the tile the app is not deleted from your phone Group tiles into folders Tap and hold the tile and drag and drop it on top of the tile or folder you want to group it with To open an app from the folder tap the folder then tap the app you want To change the name of the folder tap and hold the name and type in the name you want To remove a folder unpin the tiles in it ...

Страница 39: ...t screen Show more tiles on the start screen See more apps at a glance add one more column of tiles to your start screen Or remove a column to see your start screen tiles better The number of columns you can have on your start screen depends on your phone Swipe down from the top of screen tap All settings Personalization Start and switch Show more tiles to On or Off You can now move and resize the...

Страница 40: ...ng Decide which apps show notifications on the lock screen You can decide which app notifications such as missed calls or new messages you want to see on the lock screen To choose an app to show the detailed status on the lock screen swipe down from the top of the screen tap All settings Personalization Lock screen and under Choose an app to show detailed status select the app To choose an app to ...

Страница 41: ...our liking First select the color for the text on the glance screen or hide the glance screen completely for a certain time period Then set the time when you want to have night mode on Create a safe fun start screen for kids You can let your kids use some apps on your phone without having to worry about them accidentally deletingyourworkemail makingonlinepurchases ordoinganythingelsetheyshouldn t ...

Страница 42: ...s from these apps select the app you want to add the notification sound to and under Notification sound select the tone you want Apps may not be visible until you have used them on your phone Add new ringtones to your phone Connect your phone to your PC with a USB cable and use the file manager of your PC to move the song you want to the ringtones folder in your phone Your PC must have Windows Vis...

Страница 43: ... to music for example Tip Don t want to keep your phone in silent mode but can t answer right now To silence an incoming call press the volume down key Turn silent mode off Press a volume key on the side of your phone tap and on the volume status bar set the volume you want Turn the vibration off If you don t want your phone to vibrate press a volume key on the side of your phone and tap Vibrate o...

Страница 44: ...not supported in your region try changing the regional settings For example if your phone and speech language is Italian set Italy as the region Cortana can help you Schedule a meeting Set a reminder for an important task Send automatic replies for callers when you don t want to be disturbed Send email Check your location Search the web and your cloud storage Get up to date traffic and weather inf...

Страница 45: ... Use Cortana If you ve got your hands full but need to use your phone you can use your voice to make a call schedule a meeting search the web or open an app Cortana is not available in all regions and languages For information on the supported regions and languages go to www microsoft com mobile support cortanaregions 1 Tap the search key 2 Tap say what you want to do and follow the instructions s...

Страница 46: ...g on your network service provider Use your phone with a hearing aid Swipe down from the top of the screen tap All settings Ease of Access More options and switch Telecoil to On To check the Hearing Aid Compatibility rating for your phone go to www microsoft com en mobile accessibility hearing aid compatibility Use the screen reader The screen reader reads the information on your screen aloud Not ...

Страница 47: ...ny photos 1 Press the volume up key and the power key at the same time 2 To view or manage the screenshots you ve taken tap Photos Albums Screenshots Extend battery life Get the most out of your phone while getting the battery life you need There are steps you can take to save power on your phone To save power Charge wisely Always charge the battery fully Select only the sounds that you need Mute ...

Страница 48: ...om the top of the screen and tap All settings System Display Make sure that Automatically adjust display brightness is switched to Off To adjust the brightness drag the Brightness level slider Stop apps from running in the background Close the apps you are not using To close most of the apps tap and hold the back key and tap at the top right corner of the apps you want to close Some apps may run i...

Страница 49: ...ry use Save on data roaming costs You can cut data roaming costs and save on your phone bills by changing cellular data settings To use the optimal connection method change the Wi Fi cellular data and email download settings Data roaming means using your phone to receive data over networks that your network service provider doesn t own or operate Connecting to the internet when roaming especially ...

Страница 50: ...one s keyboard Use the on screen keyboard Writing with the on screen keyboard is easy You can use the keyboard when holding your phone in portrait or landscape mode You can write your messages by tapping the letters or by swiping through them Tap a text box 1 Character keys 2 Shift key 3 Cursor controller 4 Numbers and symbols key 5 Smiley key 6 Comma key 7 Space key 8 Enter key 9 Backspace key Th...

Страница 51: ... more special character keys tap Some special character keys bring up more symbols To see more symbols tap and hold a symbol or special character Tip To quickly type in a number or special character while holding the numbers and symbol key slide your finger to the character and lift your finger Tip To put a period at the end of a sentence and to start a new sentence tap the space key twice 2015 Mi...

Страница 52: ...o help you write quickly and more accurately Word suggestions may not be available in all languages When you start writing a word your phone suggests possible words When the word you want is shown in the suggestion bar select the word To see more suggestions swipe left Tip If the suggested word is marked in bold your phone automatically uses it to replace the word you wrote If the word is wrong ta...

Страница 53: ...languages you want to write in and tap Tip To remove a pre installed keyboard tap and hold the language you don t want to use and tap remove Tip To add a language to your phone swipe down from the top of the screen and tap All settings Time language Language Add languages To remove a language tap and hold the language you want to remove and tap Remove Switch between the languages when writing Swip...

Страница 54: ... up to date Set an alarm You can use your phone as an alarm clock and even set your favorite song as your alarm tone 1 Tap Alarms Clock 2 Set the time and tap 3 Fill in the other alarm details and tap Tip Too tired to fiddle with the phone much Tap and hold the search key and tell Cortana when you need the alarm 2015 Microsoft Mobile All rights reserved 54 ...

Страница 55: ...itch the alarm to Off Delete an alarm Tap the alarm and delete Update the time and date manually If you don t want your phone to update the time and date automatically you can also set them manually 1 Swipe down from the top of the screen and tap All settings Time language Date time 2 Switch Set date and time automatically to Off and edit the time and date 3 Switch Set time zone automatically to O...

Страница 56: ... tap Use the stopwatch Use the stopwatch to see how you improve on the running track 1 Tap Alarms Clock Stopwatch 2 To save your lap or split time tap Tip Want to let your friend know about your new personal record To share your time with them tap and how you want to share See the stopwatch in full screen Tap To go back to the normal view tap Add an appointment To remember an appointment or an eve...

Страница 57: ...r email or social networking accounts on your phone you can sync the calendars from all your accounts in one place 1 Tap Outlook Calendar 2 To show or hide a calendar tap and tap or clear the checkbox next to the calendar name When a calendar is hidden the calendar events and reminders are not shown in different calendar views The birthday calendar compiles the birthday information from your socia...

Страница 58: ...le checkbox 3 Tap and the language and the calendar you want The dates of the alternative calendar are shown in the calendar view on the right Browse your SIM apps If your service provider has included apps on your SIM card here s how to find them 1 Swipe down from the top of the screen and tap All settings Network wireless Cellular SIM 2 Under the SIM tap SIM settings 3 Tap SIM applications Store...

Страница 59: ...e categories on the front page or tap and a category to see more items 3 Tap an item to view its details When you view an item related items are also shown Tip Did you find something in Store that you know your friends would be interested in Tap Share to send them a link Tip Want to get personalized suggestions on which apps and games might interest you Sign in to your Facebook account and Store s...

Страница 60: ...se to the instructions for Windows phones The availability of apps and games may depend on your kid s age See your ongoing downloads Tap Store Downloads and updates View your downloads and updates See all the items downloading to your phone and check for the latest updates containing important bug fixes and new functionalities for your apps While an item is downloading you can continue to browse S...

Страница 61: ...oubleshoot Store issues If you can t download a game Check that your cellular data connection or Wi Fi connection is turned on The app you want to download may require more memory than available on your phone Try freeing up some space by uninstalling apps or deleting other data like photos Use only a Wi Fi connection to download large files If My Family is set up on your phone you may be restricte...

Страница 62: ...de directly Search your call history To search for a call record tap History and type in the contact s name or phone number Remove a call record To remove a call record tap History tap and hold the call record and tap Delete Copy and paste a phone number On the start screen tap People and a contact Tap and hold the phone number tap Copy and in a text box tap Make a call using Skype You can use you...

Страница 63: ...call history view you can see information about the calls you have made and received 1 Tap History 2 Tap the name or phone number Use your voice to make a call You can use your voice to call a contact 1 Tap and hold the search key 2 Say Call and the contact s name Tip You can also use voice dialing with a Bluetooth headset Cortana is not available in all regions and languages For information on th...

Страница 64: ...oice separately for different situations such as when you can t answer or when you re in a call Tip To check if call forwarding is being used look for the icon at the top of the screen Forward calls to your voice mail Besides forwarding calls to another phone number you can also forward these calls to your voice mail and listen to them later For availability of this feature contact your network se...

Страница 65: ...mation in the People app You can also get in touch with your friends through social networking services People The People app is where all your friends contact information is kept It lets you stay in touch with the people who matter the most through groups Your social networks are also here Go to CONTACTS to see your friends contact information from every account you have signed into You can organ...

Страница 66: ...ntacts list If you don t want contacts from social networking services to show up in your contacts list you can filter them out Tap People CONTACTS In the contacts list tap SETTINGS Filter contact list and the accounts you want to show or hide Tip You can also filter out the contacts without phone numbers Switch Hide contacts without phone numbers to On Save a number from a received call When you ...

Страница 67: ... Unlink a contact Select the contact you want to unlink and tap Then select the contact you want to unlink from and tap Unlink Copy contacts using Bluetooth Have your nearest and dearest instantly at your fingertips Use the Transfer my Data app to easily copy your contacts Tip If your old phone is a Lumia or if you have previously backed up your contacts to your Microsoft account to import your co...

Страница 68: ...me time or to see social updates from just group members For example you can add family members to the same group and reach them quickly with the same message 1 Tap People GROUPS 2 Write a name for the group and tap 3 Tap Add Member and a contact To add another contact tap Add Member again Tip To quickly add multiple contacts to the group tap and the checkboxes next to contacts names 4 Tap Add a n...

Страница 69: ...p in your contacts list on the start screen tap People Settings filter contact list See your friends status updates Tap People What s New Comment on a friend s status update You can contact your friends by commenting on their status updates 1 Tap People What s New 2 On the post tap This takes you to the comment section under the post in a social networking app Share a photo in social networking se...

Страница 70: ...ubscription supports multimedia messages Your data connection is turned on Swipe down from the top of the screen tap All settings Network wireless Cellular SIM and switch Data connection to On Only compatible devices can receive and show multimedia messages Messages may look different in different devices Forward a message Tap Messaging Tap a conversation tap and hold the message you want to forwa...

Страница 71: ...n the character limit for a single message Longer messages are sent as two or more messages Your service provider may charge accordingly Characters with accents other marks or some language options take more space and limit the number of characters that can be sent in a single message Save an attachment Tap the attachment such as a photo and tap Delete a conversation Tap Messaging select the conve...

Страница 72: ...end Skype to Skype instant messages You need a Microsoft account to send messages using Skype 1 Tap Messaging 2 Switch Send on to Skype 3 To add a recipient from your Skype contacts list tap or start writing a name Skype contacts connected with your Microsoft account sync automatically with your phone 4 Tap the message box and write your message 5 To send the message tap Tip To save on data costs ...

Страница 73: ... your message and tap 4 Tap Troubleshoot messaging issues If you can t send a multimedia message MMS Restart your phone with the SIM card inserted and retry sending a multimedia message your phone loads the settings from the SIM card Send a multimedia message to your own phone number This way you can test if you re able to send and receive multimedia messages If you can connect to the internet but...

Страница 74: ... with it is added automatically 1 Tap Outlook Mail 2 Tap Get started Add account 3 Choose your account type and sign in 4 When you are done adding all the accounts you want tap Ready to go Tip Depending on your email account you can also sync other items than just emails to your phone such as your contacts and calendar If your phone doesn t find your email settings advanced setup can find them For...

Страница 75: ...osoft Exchange server In addition your company IT administrator must have activated Microsoft Exchange for your account Before starting the setup make sure you have the following A corporate email address Your Exchange server name contact your company IT department Your network domain name contact your company IT department Your office network password Depending on the Exchange server configuratio...

Страница 76: ...write the address Tip To remove a recipient tap the name and Remove 4 Write the subject and your email Tip Yourphonecanhelpyouwriteyouremailfaster Whilewriting yourphonesuggestspossible next words to complete your sentence To add a word tap a suggestion To browse the list swipe over the suggestions This feature is not available in all languages 5 To attach a photo or a file tap Tip You can also ta...

Страница 77: ...ne Tap and hold the attachment and tap Save Not all file formats can be saved Copy a link With the email open tap and hold the web link and tap copy link Reply to mail If you receive a mail that needs a quick answer you can reply straight away using your phone 1 Tap Outlook Mail 2 Open the mail and tap Tip To reply to the sender only tap reply To reply to the sender and all the other recipients ta...

Страница 78: ...te one email Open the email and tap Send automatic replies If you are on vacation or otherwise out of the office you can send automatic replies to the emails that arrive during your absence 1 Tap Outlook Mail Settings options 2 Switch Send automatic replies to On and write your reply 2015 Microsoft Mobile All rights reserved 78 ...

Страница 79: ... has a camera key to turn the camera on press the camera key Tip To quickly turn the camera on when the phone is locked press and hold the camera key for a couple of seconds Camera basics Taking a photo or recording a video is quick and easy as is sharing it with your friends Take a photo Shoot sharp and vibrant photos capture the best moments in your photo album 1 Tap Camera Tip If your phone has...

Страница 80: ...not use the flash on people or animals at close range Do not cover the flash while taking a photo Record a video Besides taking photos with your phone you can also capture your special moments as videos 1 Tap Camera 2 To switch from photo to video mode tap 3 To zoom in or out slide your fingers apart or together 4 To start recording tap The timer starts to run 5 To stop recording tap The timer sto...

Страница 81: ... Check that Location is switched to On and that your camera is allowed to use your location Location info can be attached to a photo or video if your location can be determined using satellite or network methods If you share a photo or video that contains location information the location information may be shown to those who view the photo or video You can turn off geotagging in the phone setting...

Страница 82: ...mera takes the selected number of photos which are saved separately in Photos Turn bracketing mode off Tap Camera Bracketing Take lossless photos You can take lossless Digital Negative DNG photos which have better post editing possibilities 1 Tap Camera Settings 2 Tap Image size for main camera and JPG DNG mode 3 When you take a photo 2 files are saved a lower resolution JPG photo that is optimize...

Страница 83: ...w the next photo or video swipe left To view the previous photo or video swipe right Tip To zoom in or out place 2 fingers on the screen and slide your fingers together or apart Copy your photos and videos to your computer Use your computer s file manager to copy or move your photos and videos to the computer If your computer is a Mac install the Lumia Photo Transfer for Mac app from www microsoft...

Страница 84: ...with Lumia Creative Studio To download the Lumia Creative Studio app or check that you have the latest version go to www microsoft com Lumia Creative Studio may not be available for all phone models Reframe your photo Tap Lumia Creative Studio and the photo you want to edit tap and select the new aspect ratio or rotate your photo Apply a filter Tap Lumia Creative Studio and the photo you want to e...

Страница 85: ...1 Tap Maps 2 Write search words such as a street address or place name in the search bar 3 Select an item from the list of proposed matches as you write or tap on the keyboard to search The location is shown on the map If no search results are found make sure the spelling of your search words is correct Add a location to your favorites Tap Maps and search for a location When you ve found the locat...

Страница 86: ...ing your route tap Tip You can also listen to voice guided turn by turn directions so you don t have to look at the phone screen all the time Next to the route tap Go Get directions for public transportation Tap and create your route Public transportation information is available in selected cities around the world Tip You can choose when you want to start your journey and the type of route you wa...

Страница 87: ...rivacy Statement The Assisted GPS A GPS network service and other similar enhancements to GPS and GLONASS retrieve location info using the cellular network and assists in calculating your current location Some satellite positioning systems may require transferring small amounts of data over the mobile network If you want to avoid data costs for example when traveling you can turn the cellular data...

Страница 88: ...s Cellular SIM and switch Data connection to On Use a cellular data connection when roaming Swipe down from the top of the screen and tap All settings Network wireless Cellular SIM Then switch Data roaming options to roam Connecting to the internet when roaming especially when abroad can raise data costs substantially Tip To follow your data usage swipe down from the top of the screen and tap All ...

Страница 89: ...security threats Tap Microsoft Edge To browse the web you must be connected to the internet Browse the web No need for a computer you can easily browse the internet on your phone Tip If your network service provider doesn t charge you a fixed fee for data transfer to save on data costs use a Wi Fi network to connect to the internet 1 Tap Microsoft Edge 2 Tap the address bar 3 Write a web address T...

Страница 90: ... the tab you want to close Tip To close all tabs tap and select if you want to close all tabs or only the ones you ve opened for private browsing Make a website easier to read Small text on a website can be hard to read Use your browser in mobile or desktop mode or switch certain web pages to the reading view and set the font size to your liking To set the browser to always use the mode you want t...

Страница 91: ... together 1 Tap Microsoft Edge and go to a website 2 Tap Share and select how you want to share Share a web page using NFC While browsing tap Share Tap to share NFC and touch your friend s phone with your phone To make sure Tap to share NFC is turned on swipe down from the top of the screen tap All settings Devices NFC and switch Tap to share to On NFC is not supported by all phones For availabili...

Страница 92: ...nection Swipe down from the top of the screen tap All settings Network wireless Cellular SIM and switch Data connection to Off Troubleshoot internet connection issues If your internet connection doesn t work Check your cellular data connection Swipe down from the top of the screen tap All settings Network wireless Cellular SIM and check that Data connection is switched to On Check your Wi Fi conne...

Страница 93: ...or rewind Drag the slider left or right Tip To subscribe and listen to podcasts in the apps menu tap Podcasts The service may not be available in all countries and regions Subscribe to Groove Music Pass Go to www microsoft com store music groove music pass With Groove Music Pass you can download and play an unlimited amount of songs and sync them with your phone stream music on your phone PC or Xb...

Страница 94: ...screen it is cropped to fit the screen Hide the navigation bar during playback If it s possible to hide the navigation bar in your phone to hide it and make the video wider tap To show the navigation bar again tap Loop your video Tap Watch more movies You can also buy or rent movies and television shows directly from your phone Tap Store Movies TV and browse for what you feel like watching You can...

Страница 95: ...re information see the other device s user guide Listen to music wirelessly With a wireless speaker you can listen to music in high audio quality without any cables Wireless speakers are sold separately The availability of accessories varies by region 1 Swipe down from the top of the screen and tap All settings Devices NFC 2 Switch Tap to share to On Before using NFC make sure the screen and keys ...

Страница 96: ...tation Swipe left or right on the frequency bar Listen to the radio through the speakerphone Tap switch to speaker The headset must still be connected to your phone Close the FM radio app Tap to stop playback Tap the back key to close the app Save a radio station Save your favorite radio stations so you can easily listen to them later 1 Tap FM Radio 2 To save the station that you are listening to ...

Страница 97: ...ows 8 and Windows 8 1 install the app automatically when you connect your phone to your computer For more information go to support microsoft com Tip If your computer s operating system is Mac you can use the Lumia Photo Transfer for Mac app to transfer your photos and videos For more information go to www microsoft com en us mobile support product nokia photo transfer for mac For information on w...

Страница 98: ...ur kid s phone is running Windows Phone 8 1 or Windows 10 Mobile you can use the My Family website to manage game and app downloads and settings To set up My Family go to account microsoft com family sign in to your Microsoft account and add your kid s account to My Family by sending an invitation to their email address When your kid has accepted the invitation you can change the settings for your...

Страница 99: ... more games Tap Store Games Resume playing a game When you return to a game there may be a resume icon in the game itself If not tap the screen Get social with the Xbox app Tap Xbox In the Xbox app you can share your gaming experiences with friends You can also check what games they re playing and see their posts broadcasts and achievements in the activity feed If you don t have an Xbox account ye...

Страница 100: ...Check the exchange rate between different currencies Tap and select the currency you want to convert Some apps and services may not be available in all countries or regions or have content in your language Keep up to date with the news Check the latest news from your favorite sources 1 Tap News 2 To add a topic that interests you tap Interests select a category and tap on the topic you want to add...

Страница 101: ...port or team add it to your favorites Tap My Favourites and search for the sport or team Some apps and services may not be available in all countries or regions or have content in your language Keep track of your daily activity Use your phone s motion data sensor to keep track of all your daily activities such as places you visit or the number of steps you take during the day To monitor your daily...

Страница 102: ...to do it You can find your files on OneDrive Tip If you want to save the document on your phone tap Save choose the location for the file tap write a name for the file and tap Create a new document Tap Word New Search for text in a document With the file open tap at the top of the screen and write your search word To go to the next or previous match in the document tap or For advanced search optio...

Страница 103: ...open tap the row or column header and Insert Tip To move a row or column tap and hold the row or column header and drag it to the new location You can also cut copy clear delete or hide rows and columns Tap the header and the option you want Add a comment to a cell With the file open tap Review Comment write your comment and tap Done Tip To show all the comments on the sheet tap Show Comments Appl...

Страница 104: ...e show To start a slide show with the file open tap For more slide show options tap Slide show To stop the slide show tap the top of the screen and Tip To point out specific parts of your slide tap and hold the slide You can then move the red dot on the slide Write a note in OneNote Notes on paper are easy to lose Instead jot them down with OneDrive This way you always have your notes with you You...

Страница 105: ...d storage so you can continue working on them on any device connected to your Microsoft account You can open any Office document from the OneDrive app You need a Microsoft account to use OneDrive Tap OneDrive Documents and the document you want Use the calculator Forget your pocket calculator there s a basic scientific and binary calculator in your phone Tap Calculator Switch between calculator ty...

Страница 106: ... your phone is short on memory you may need to move your apps photos and other stuff to the memory card Tip To move your apps to the memory card tap Storage This Device Apps games tap the app you want to move and tap Move Tip By default your phone updates your apps and other components automatically when you re connected to a Wi Fi network After the update check the Lumia Help Tips app or support ...

Страница 107: ...i Fi on to improve positioning accuracy This device supports the IEEE 802 11 a b g n standard Note Using Wi Fi may be restricted in some countries For example in the EU you are only allowed to use 5150 5350 MHz Wi Fi indoors and in the USA and Canada you are only allowed to use 5 15 5 25 GHz Wi Fi indoors For more info contact your local authorities Close the connection Swipe down from the top of ...

Страница 108: ...s on the back of your phone near the camera Tap other phones accessories tags or readers with the NFC area 1 Swipe down from the top of the screen and tap All settings Devices NFC 2 Switch Tap to share to On Tip Before using NFC make sure the screen and keys are unlocked Enable NFC payments Swipe down from the top of the screen tap All settings Devices NFC and switch Tap to pay to On Connect to a ...

Страница 109: ...r service provider and your service provider s app installed in Wallet 1 To activate the service contact your network service provider 2 To make a payment tap the reader with the NFC area of your phone Your service provider may ask you to confirm the payment Note Payment and ticketing apps and services are provided by third parties Microsoft Mobile does not provide any warranty or take any respons...

Страница 110: ...ocess from the headset For details see your headset user guide 4 To pair your phone and the headset tap the headset in the list of discovered Bluetooth devices 5 You may need to type in a passcode For details see your headset user guide Tip These connection instructions also apply to other Bluetooth accessories Disconnect the headset Swipe down from the top of the screen tap and hold and tap the c...

Страница 111: ...les are saved in the apps they belong to For example photos are saved in the Photos app Set your phone to driving mode Driving mode helps you minimize distraction when driving letting you concentrate on your journey 1 Swipe down from the top of the screen and tap All settings System Driving mode Next 2 To set the phone to ignore calls switch Ignore calls to On To set the phone to ignore text messa...

Страница 112: ... ve bought so you don t need to pay for them again Data transmission costs may apply For more information contact your network service provider YourphonebackupsarenotvisibleinthemainviewofOneDrive butyoucanfindthemintheOneDrive settings Check people live com for your backed up contacts and calendar live com for your calendar events For information on data security in OneDrive go to windows microso...

Страница 113: ... of your memory card may affect the performance of your phone greatly To get the best out of your phone use a fast 4 128GB card by a well known manufacturer For more information on memory cards check the frequently asked questions Use only compatible memory cards approved for use with this device Incompatible cards may damage the card and the device and corrupt data stored on the card Tip If your ...

Страница 114: ...pps games tap the app you want to move and tap Move Manage files on your phone With the File Explorer app you can easily check the files on your phone organize them into folders or delete the ones you don t need anymore You can manage the files both in the phone memory and on the memory card 1 Tap File Explorer 2 Tap This Device and browse to the folder you want 3 To search the folder you re curre...

Страница 115: ...click the name of the phone There are separate folders for documents downloads music pictures ringtones and videos 3 Drag and drop items from your phone to the computer or from your computer to the phone Make sure you put the files in the right folders on your phone or you may not be able to see them You can t copy text messages or contacts to your computer but you can sync them with your Microsof...

Страница 116: ...ign in PIN to make sure nobody else can unlock your phone In addition when you have set up a sign in PIN your phone asks you for this short PIN instead of your Microsoft account password when you change some security settings or buy an app from Store 1 Swipe down from the top of the screen and tap All settings Accounts Sign in options 2 To set the sign in PIN under PIN tap Add 3 If your phone asks...

Страница 117: ...reen up and type in your sign in PIN Use your phone when it s locked You can use certain features of your phone when it is locked without having to type in the sign in PIN To wake up your phone press the power key Answer a call If your phone is locked when someone calls you swipe up and tap Answer View your notifications Press the power key and swipe down from the top of the screen Open the camera...

Страница 118: ...ced your phone or are afraid it s been stolen use Find My Phone to locate your phone and lock or delete all data from it remotely You need to have your Microsoft account on your phone 1 On your computer go to account microsoft com 2 Sign in with the same Microsoft account as on your phone 3 Select your phone from the device list You can Locate your phone on a map Make your phone ring even if silen...

Страница 119: ...een and tap All settings Accounts Apps Corner 2 Tap Apps select the apps you allow others to use and tap You can also choose if you want others to access your action center or settings use the keys or modify tiles To allow access to your action center or settings turn Action center on To allow using certain keys such as the camera key or to let others modify the tiles on the start screen tap advan...

Страница 120: ... download the app you are looking for Note Payment and ticketing apps and services are provided by third parties Microsoft Mobile does not provide any warranty or take any responsibility for any such apps or services including support functionality transactions or loss of any monetary value You may need to reinstall and activate the payment or ticketing app after repair of your device You may need...

Страница 121: ...o view your IMEI number dial 06 Troubleshoot connectivity issues If your internet connection doesn t work Check your cellular data connection Swipe down from the top of the screen tap All settings Network wireless Cellular SIM and check that Data connection is switched to On Check your Wi Fi connection Swipe down from the top of the screen tap and hold Wi Fi and check that Wi Fi networking is swit...

Страница 122: ... ve purchased and downloaded Swipe down from the top of the screen and tap All settings System About Reset your phone If your issue remains unsolved contact your network service provider or the manufacturer for repair options Before sending your phone for repair always back up your data as all personal data in your phone may be deleted Tip If you need to identify your phone to view the unique IMEI...

Страница 123: ...o make sure your device works seamlessly when full 4G LTE service is not available it is recommended that you change the highest connection speed from 4G to 3G To do this swipe left on the start screen and tap Settings Network wireless Cellular SIM Select the SIM and tap SIM settings Switch Highest connection speed to 3G For more information contact your network service provider Make an emergency ...

Страница 124: ...f valuable materials including metals such as copper aluminum steel and magnesium and precious metals such as gold silver and palladium All materials of the device can be recovered as materials and energy Check how to recycle your products at www microsoft com mobile recycle About Digital Rights Management When using this device obey all laws and respect local customs privacy and legitimate rights...

Страница 125: ...u believe the battery or charger is damaged take it to a service center before continuing to use it Never use a damaged battery or charger Only use the charger indoors Do not charge your device during a lightning storm Small children Your device and its accessories are not toys They may contain small parts Keep them out of the reach of small children Medical devices Operation of radio transmitting...

Страница 126: ... Information on health The U S Food and Drug Administration FDA and the U S Federal Communications Commission FCC published statements and questions and answers concerning mobile telephones and health Microsoft Mobile encourages you to visit these websites for updated information You can access the FDA website at www fda gov Radiation EmittingProducts RadiationEmittingProductsandProcedures HomeBus...

Страница 127: ...TNESS FOR A PARTICULAR PURPOSE ARE MADE IN RELATION TO THE ACCURACY RELIABILITY OR CONTENTS OF THIS DOCUMENT MICROSOFT MOBILE RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW UNDER NO CIRCUMSTANCES SHALL MICROSOFT MOBILE OR ANY OF ITS LICENSORS BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL IN...

Страница 128: ... Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Microsoft Mobile is under license Dolby and the double D symbol are trademarks of Dolby Laboratories Manufactured under license from Dolby Laboratories This product is licensed under the MPEG 4 Visual Patent Portfolio License i for personal and noncommercial use in connection with information which has b...

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