Nokia IP380 - Security Appliance, Руководство по установке прибора

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General Troubleshooting Information
IP350 and IP380 Appliance Installation Guide 91
Not Able to Connect to Voyager Using the Ethernet Port, But
Console Access Works
Problem
Using the wrong Ethernet cable.
Solution
Use a crossover Ethernet cable if you are connecting directly to
the computer. Use a straight-through cable if you are connecting to a hub. For
cabling information, see
“Dual-Port 10/100 Ethernet Interface, PMC” on page
49.
Problem
Port is not configured as active.
Solution
View the port in Voyager, or from Lynx, and verify that the
interface is configured as active.
Problem
Host port configuration is incorrect.
Solution
Check host Ethernet port settings. Verify that IP address and
netmask settings are correct for the IP350 and IP380 appliance configuration.
Problem
Wrong link speed.
Solution
Verify that the port on the host and the port on the IP350 and
IP380 appliance are set for the same speed (10 Mbps or 100 Mbps). An
unblinking data and activity LED on a port is a good indication that there is a
speed mismatch.
Problem
Duplex setting is wrong.
Solution Correct duplex setting.
Do Not See Interfaces that Should be Present
Problem Local IP350 and IP380 appliance ports do not appear.
Solution Your NIC might be defective. Contact the appropriate Nokia
customer support site as listed in “Nokia Contact Information” on page 3.
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