5
Troubleshooting
130
IP30
I cannot connect to IP30 Satellite VPN site using IP30 Satellite
or Satellite Plus. What should I do?
Check for the following error messages in Report->Event Log:
Viewing Firmware Status
The firmware is the software program embedded in the IP30.
You can view your current firmware version and additional details.
To view the firmware status
1.
In the Navigation Bar click on Setup.
The Internet page appears.
Error Message
Verify
Failed to Create VPN
tunnel: payload
malformed
Ensure that the safe@gateway object
defined for this device at Smart Center
FP3 uses the same shared secret
Extended
Authentication Failure
Check for the correct Username/
Password given for the VPN site during
login
Error Message
Verify
Failed to Create VPN
tunnel: payload malformed
Ensure that both gateways use
the same shared secret
Failed to Create VPN
tunnel: N/A
Check for the validity of the User
on the remote IP30 gateway
Содержание IP30 - Satellite Plus - Security Appliance
Страница 1: ...N450829001 Rev A October 2002 NokiaIP30 User Guide ...
Страница 4: ......
Страница 10: ...10 Nokia IP30 User Guide ...
Страница 20: ...1 Introduction 20 Nokia IP30 User Guide ...
Страница 46: ...2 Installing the IP30 46 Nokia IP30 User Guide ...
Страница 90: ...3 Configuring the IP30 90 Nokia IP30 User Guide ...
Страница 134: ...5 Troubleshooting 134 IP30 ...
Страница 144: ...B Warranty 144 IP30 ...
Страница 154: ...C End User License Agreement 154 IP30 ...