Nokia IP30 - Satellite Plus - Security Appliance, Руководство пользователя

Страница: 124 / 164

5
Troubleshooting
124 IP30
„
If Web Filtering or E-mail anti-virus scanning are on, try
turning them off.
„
Erase all your block rules through the security menu.
„
Check with your ISP for possible service outage.
„
Check whether you are exceeding the maximum number of
computers allowed by your license. Refer Viewing Computers.
I cannot access http://my.firewall or http://my.vpn. What
should I do?
„
Verify that the IP30 is operating (PWR/SEC LED is active)
„
Check if the LAN LINK/ACT LED for the port used by your
computer is on. If not, check the network cable linking your
computer and IP30 is connected properly.
„
Try surfing to 192.168.10.1 instead of to my.firewall.
Note
192.168.10 is the default value, and it may vary if you changed it in the My
Network page.
„
Check your TCP/IP configuration according to Chapter 2.
„
Restart the IP30 and your broadband modem by disconnecting
the power and reconnecting after 5 seconds.
„
If your web browser is configured to use an HTTP proxy to
access the Internet, add my.firewall or my.vpn to your proxy
exceptions list.
Every time I start Internet Explorer, the application searches
for an Internet connection. This is unnecessary, since I am
connected through the IP30. What should I do?
For Internet Explorer, versions 5 and 6, do the following:
1. Open the browser.
2. On the Tools menu, click Internet Options…, then click the
Connections tab.