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Chapter VI: Failure Analysis and Troubleshooting
Chapter VI: Failure Analysis and Troubleshooting
Malfunctions
Possible Causes
Troubleshooting
Indicator light
does not illumi-
nate
1. Power supply is not connect-
ed properly;
2. The cup is not installed prop-
erly on the main unit;
1. Check the power supply to
make sure it is connected
properly;
2. Make sure the cup is installed
properly on the main unit;
Indicator light
illuminates, but
the machine
doesn’t work
The machine has failed
Send it to the local after-service
office for maintenance
Heating does
not stop
The machine has failed
Send it to the local after-service
office for maintenance
Overflow
1. Wrong function button is
selected
2. Overflow sensor is covered
by food residue
3. The amount of ingredients
and water is too much or too
little
4. The machine has failed
1. Select the right function ac-
cording to the recipe or the
Operation Manual
2. Clean the lid
3. Refer to the recipe or the
Operation Manual for the
right amount
4. Send it to the local after-ser-
vice office for maintenance
The food be-
comes sticky
1. The inside of the cup is not
cleaned
2. Too many ingredients
3. Wrong function button is
selected
1. Clean the blending cup
2. Refer to the recipe for the
right amount
3. Select the right function ac-
cording to the recipe or the
Operation Manual
Malfunctions
Possible Causes
Troubleshooting
The set time is
exceeded
Voltage is too low
Use a voltage stabilizer
E00 warning
Foreign matter exists at the
overflow sensor
Clean the lid
E02 warning
The lid is not rotated in place
Rotate the lid in place
E03, E04 warn-
ing
Abnormal voltage
Use a voltage stabilizer
E08 warning
Motor temp. is too high
Unplug the power and wait for
1 hour, and then reconnect the
power, restart the machine. If
the fault still exists, send it to
the local after-service office for
maintenance
E10 warning
1. The amount of ingredients is
too much
2. Water is not added to the
blending cup
3. Wrong function button is
selected
4. The machine has failed
1. Remove the extra amount,
add proper amount accord-
ing to the recipe or the Oper-
ation Manual
2. Add water before start
3. Select the right function ac-
cording to the recipe or the
Operation Manual
4. Send it to the local after-ser-
vice office for maintenance
下厂文件
V1-190103
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