198
Troubleshooting
Randomly spaced
bright pixels (“noise”)
appear in image.
The subject is dark and the shutter speed is too slow
or ISO sensitivity is too high. Noise can be reduced by:
•
Using the flash
•
Specifying a lower ISO sensitivity setting
Images are too dark
(underexposed).
•
The flash mode is set to
W
(off).
•
The flash window is blocked.
•
The subject is beyond the range of the flash.
•
Adjust exposure compensation.
•
Increase ISO sensitivity.
•
The subject is backlit. Select
Backlighting
scene
mode or set the flash mode setting to
X
(fill flash).
Images are too bright
(overexposed).
Adjust exposure compensation.
Unexpected results
when flash set to
V
(auto with red-eye
reduction).
Use any shooting mode other than
Night portrait
,
and change the flash mode to any setting other than
V
(auto with red-eye reduction) and try taking the
picture again.
Skin tones are not
softened.
•
Under some shooting conditions, facial skin tones
may not be softened.
•
For images containing four or more faces, try
using
Skin softening
in
Glamour retouch
in the
playback menu.
Saving images takes
time.
It may take more time to save images in the following
situations:
•
When the noise reduction function is in operation,
such as when shooting in a dark environment
•
When the flash mode is set to
V
(auto with red-
eye reduction)
•
When capturing images in the following scene modes:
-
Hand-held
in
Night portrait
-
Hand-held
in
Night landscape
-
HDR
is set to
ON
in
Backlighting
-
Easy panorama
•
When the skin softening function is applied while
shooting
•
When using continuous shooting mode
–
A ring-shaped belt or
rainbow-colored stripe
appears on the screen
or images.
When shooting with backlighting or when a very
strong light source (such as sunlight) is in the frame,
a ring-shaped belt or rainbow-colored stripe
(ghosting) may occur. Change the position of the
light source, or frame the picture so that the light
source does not enter the frame, and try again.
–
Problem
Cause/Solution
A
