194
Troubleshooting
Unexpected
results when
flash set to
V
(auto with red-
eye reduction).
Use any shooting mode other than
Night portrait
, and
change the flash mode to any setting other than
V
(auto
with red-eye reduction/red-eye reduction) and try taking the
picture again.
Skin tones are
not softened.
•
Under some shooting conditions, facial skin tones may not
be softened.
•
For images containing four or more faces, try using
Skin
softening
in the playback menu.
Saving images
takes time.
It may take more time to save images in the following
situations:
•
When the noise reduction function is in operation
•
When the flash mode is set to
V
(auto with red-eye
reduction/red-eye reduction)
•
When capturing images in the following scene modes.
-
Hand-held
in
Night landscape
-
Noise reduction burst
in
Landscape
or
Close-up
-
HDR
is set to
On
in
Backlighting
-
Easy panorama
•
Continuous
in the shooting menu is set to
Continuous H:
120 fps
or
Continuous H: 60 fps
•
When using smile timer while shooting
•
When using Active D-Lighting while shooting
•
When using multiple exposure while shooting
•
When
Image quality
is set to
RAW
,
RAW + Fine
, or
RAW +
Normal
•
When capturing still images while recording a movie with
Movie options
set to
2160/30p
or
2160/25p
–
58
37
38, 39
40
45
112,
131
61
141
142
119
A ring-shaped
belt or rainbow-
colored stripe
appears on the
screen or
images.
When shooting with backlighting or when a very strong light
source (such as sunlight) is in the frame, a ring-shaped belt or
rainbow-colored stripe (ghosting) may occur.
Change the position of the light source, or frame the picture so
that the light source does not enter the frame, and try again.
–
Cannot select a
setting/
Selected setting
is disabled.
•
Certain menu items are unavailable depending on the
shooting mode. Menu items that cannot be selected are
displayed in gray.
•
A function that restricts the selected function is enabled.
–
Problem
Cause/Solution
A
