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Resetting / Forgot Your Password
IMPORTANT:
We value your privacy and work hard to keep your data secure. To
securely reset your password, you can do so from the Night Owl
Protect App or the Night Owl Web Portal.
Reset Your Password from the Night Owl Protect App
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The quickest and easiest way to reset your password
is through the Night Owl Protect App. Your recorder must be powered on and
connected to the Internet before you complete these steps.
Reset Your Password from the Web Portal
1.
Tap
“Account >
your name
> Change Password.”
2.
(QWHU\RXUFXUUHQWSDVVZRUGLQWKH&XUUHQW3DVVZRUGȴHOG!!!HQWHU\RXUQHZ
SDVVZRUGLQWKH1HZ3DVVZRUGȴHOG!!!WKHQUHHQWHU\RXUQHZSDVVZRUGLQWKH
&RQȴUP3DVVZRUGȴHOG
3.
Tap
“Done”
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1.
Go to
www.no-protect.com
.
2.
Enter your username, email, or phone number in the Username, email, or
SKRQHQXPEHUȴHOGDWWKHWRSRIWKHVFUHHQ7KHQHQWHU\RXUSDVVZRUGLQWKH
3DVVZRUGȴHOGDWWKHWRSRIWKHVFUHHQ&OLFN
Ȋ/RJΖQȋ
3.
From the top-right of the screen, click the dropdown next to your account
name and select
Ȋ0DQDJHP\$FFRXQWȋ
4.
Click
Ȋ&KDQJH3DVVZRUGȋ
5.
(QWHU\RXUFXUUHQWSDVVZRUGLQWKH&XUUHQW3DVVZRUGȴHOG!!!HQWHU\RXUQHZ
SDVVZRUGLQWKH1HZ3DVVZRUGȴHOG!!!WKHQUHHQWHU\RXUQHZSDVVZRUGLQWKH
&RQȴUP3DVVZRUGȴHOG&OLFN
Ȋ&KDQJH3DVVZRUGȋ
If you forgot your password:
Tap
Ȋ)RUJRWP\SDVVZRUGȋ
from the app and directions for resetting will be sent
to your registered email address.
NOTE:
If you were logged into the app using the FaceID or PIN, you will need to
log out to use Forgot my password. Do this by tapping
Ȋ$FFRXQWȋ
then
Ȋ/RJ2XWȋ
If you forgot your password:
Go to
www.no-protect.com
and enter your phone number, username or email.
Then click
Ȋ)RUJRWSDVVZRUG"ȋ
A temporary access code will be sent to your
registered email. Use the code to log in to the web portal and then update the
password, as this code is only good for 24 hours.
