6
Problem
Possible causes
suggested solution
Message sent failed. The SMS centre
number isn’t correct.
Check with your service
provider and enter the correct
number in the Message
settings.
Data connection
failed.
You have no network
coverage.
Try moving location until you
get good reception.
The APN
configuration is
wrong
Check with your service
provider and set the APN in
the configuration settings.
The manual network
selection is wrong.
Select the correct network for
your service provider. Restore
Automatic mode.
You are using the
wrong APN.
Consult your network
provider
The modem cannot
connect to the
internet when
overseas
You don’t have
international
roaming enabled on
your plan.
Consult your service provider
before you go overseas to
enable roaming.
No warning tone
The PC soundcard is
disabled or on low
volume
Check the audio card and
adjust the volume.
The MicroSD™ card
cannot be read or is
not found.
Re-insert the
MicroSD™ card. The
maximum capacity is
32
GB SDHC card
Try another MicroSD™ card
and make sure the capacity
and format is correct.
Microsoft and Windows are trade marks of the Microsoft group of companies.
™ and ® are trade marks and registered trade marks of Telstra Corporation Limited
ABN 33 051 775 556.
TELI0114_TelstraTurboQRG_FA-0526.indd 6
2010-5-26 14:05:35
