• Review Chapter 4: Troubleshooting & Tips.
•Try to confirm the problem is with the solution. If you have a second
computer, move the miniStack solution to that system and verify that the
solution does not function with that machine.
•Visit our tech center for more support suggestions, including FAQs.
http://eshop.macsales.com/Search/FAQ2.cfm
If you still need support, please have the following available:
• The serial number of the enclosure
• Your invoice number
• The operating system you are using
• Which specific model of computer you are using
All of this will help speed your support contact along.
8AM - 8PM CT Monday - Friday
9AM - 4PM CT Saturday
By Telephone - (800) 275-4576 (North America only)
International customers please call (815) 338-8685
Live Chat is available during normal business hours as well. Visit:
http://www.newertech.com/support
for more information.
Or, you can email. Submit your email at
http://www.newertech.com/support
6.1 Before Contacting Technical Support
6.2 Technical Support Hours Of Operation
6 TECHNICAL SUPPORT
Newer Technology miniStack Classic
Chapter 6 - Technical Support
Содержание miniStack Classic
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