28
Service – Calibration and Troubleshooting
Troubleshooting
PROBLEM
PROBABLE CAUSE
REMEDY
1. No water
a)
Water turned off
b)
Water line not connected
c)
Faulty water inlet valve
a)
Turn water on –open shutoff
valve
b)
Ensure water line is connected
c)
Check valve and connections-
replace if necessary
2. No water one channel only
a)
Loose connection @ dispense
valve
b)
Loose connector on main board
c) Faulty
dispense
valve
a)
Check connectors @ dispense
valve (see page
29H
HH
34
)
b)
Make sure harness is seated
and locked
c)
Replace dispense valve (PN
102068)
3. Water not hot
a)
Temperature setting too low
b)
Heater overload tripped
c) Defective
heater
element
d) Check
Triac
a)
Adjust temperature setting
(see operating instructions)
b)
Reset hi-limit thermostat (see
page
30H
HH
31
)
c)
Replace heater element (see
page
HH
31H
31
)
d)
Replace Triac (Fig Page
32H
HH
31
)
4. Water does not shut off
a)
Liquid level probe malfunction
b)
Faulty water inlet valve
a)
Check probe connections (see
page
33H
HH
31
)
b)
Check valve and connections-
replace if necessary
5. Drink too strong
a)
Concentrate calibration settings
incorrect
b)
Water to concentrate ratio
incorrect
a) Recalibrate
concentrate
settings (see page
34H
HH
8
)
b)
Adjust ratio (see page
HH
15
)
6. Drink too weak
a)
Concentrate calibration settings
incorrect
b)
Water to concentrate ratio
incorrect
a) Recalibrate
concentrate
settings (see page
35H
8
)
b)
Adjust ratio (see page
HH
15
)
7. Drink not whipped
a)
No whipper blade
b)
Whipper motor connection
c) Whipper
motor
bad
a)
Install whipper blade
b) Inspect
whipper
motor
connections @ motor and @
board plug-in
c)
Replace whipper motor (Page
HH36H
33
)
8. Pump does not turn
a)
Pump motor connection
b)
Pump motor bad
a)
Inspect pump motor
connections @ motor and @
board pug-in
b)
Replace pump motor (Page
37H
HH
33
H
)
9. Noise coming from whipper
a)
Whipper chamber not seated
b)
Slinger washer pushed on motor
shaft too far.
c)
No whipper blade
a)
Reseat whipper chamber-see
whipper cleaning instructions
Page
HH
12
)
b)
Check gap at slinger washer
(see page
38H
HH
12
H
)
c)
Install whipper blade (see
page
HH
39H
12
)
10. Door light does not light
a)
No power to machine
b)
Faulty lamp bulb
c) Lamp
ballast
a)
Make sure machine is plugged
in and control board has
power
b)
Replace lamp bulb (PN
102062) (page
40H
HH
30
)
c)
Replace ballast (PN 102064)
(page
HH
30
)
11. Buttons are flashing
a)
Machine error
b) Bag
empty
a)
Check door Display for error
messages- (see page
41H
HH
35
)
b)
Reset bag track(see page
HH
21
)
12. Buttons do not operate
a)
Check for Error message
b)
Button may be disabled
a)
Check door Display for error
messages- (see page
HH
42H
35
)
b)
See Button enable section
page
HH
43H
17
H
)
