10
http://www.NewAir.com
Problem
Possible Cause
Solution
The door gasket does not
seal properly.
Check that the gasket is
not damaged and is
properly installed.
Contact the
manufacturer if a new
gasket is required.
There is excessive
vibration coming from
the unit.
The unit is not level.
Ensure that the unit is
installed on a flat
surface. Adjust leveling
legs if needed.
The ice maker makes
too much noise.
A rattling or gurgling
noise may come from the
flow of the refrigerant.
This is normal.
Contraction and
expansion on the inside
walls may cause some
popping and crackling
noises.
Ensure there is not
excess frost build up,
and defrost if necessary.
The ice maker is not
leveled.
Ensure that the unit is
installed on a flat
surface. Adjust leveling
legs if needed.
The door will not
close properly.
The ice maker is not
leveled.
Ensure that the unit is
installed on a flat
surface. Adjust leveling
legs if needed.
The door has been
reversed and is not
properly installed.
Check the door to ensure
it is properly installed.
The gasket is dirty.
Clean with warm water
and mild detergent.
The ice bucket is not
positioned properly.
Check to make sure the
ice bucked is inserted
fully into the unit.
The ice cubes are
melting together.
The door is being opened
too frequently.
Don’t open the door as
frequently.
