NCS-3230 Rev C Instruction Manual
Copyright © 2003, 2004 New Communications Solutions, LLC
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New Communications Solutions, LLC
Limited Product Warranty
All products manufactured by New Communications Solutions, LLC (hereafter referred to as NCS) and
purchased from an authorized dealer or purchased directly from NCS will be warranted to be free from
defects in material and workmanship for a period of one (1) year from the date of purchase.
NCS' liability under this warranty and the Customer's exclusive remedy is limited to repairing, servicing or
adjusting, and/or replacing the defective product returned to NCS within the warranty period. Whether the
defective product is repaired or replaced will be at the sole discretion of NCS. The warranty will be voided
for products that have been abused, misused, or subjected to abnormal operating conditions as determined
by NCS. Further, products damaged by lightning, power surges or force majeure events are not covered
under this warranty.
If, in the Customer's estimation the product appears to be defective and is within the warranty period NCS
should be notified as to the nature of the defect. If the product appears to be covered by the terms of the
warranty, NCS will promptly communicate a return authorization number and shipping instructions to the
Customer. When returning a product for repair/replacement under warranty the proof of purchase or a copy
thereof must be returned with the defective product. NCS at its discretion may deny warranty in the absence
of proof of purchase. Acceptable proof of purchase include bill of sale, cancelled check or credit card
receipt. Evidence of alteration of the proof of purchase document shall be reason to immediately void the
terms of the warranty.
For those products returned that prove to be defective and covered under the warranty, the Customer will
bear the cost of shipment for the return of the product to NCS. Collect shipments will not be accepted. NCS
will bear the cost of shipment for return of the product to the Customer after repair/replacement. Mode of
shipment for return to the Customer will be determined by NCS. Should examination reveal that the product
is not defective, NCS will notify the Customer and request return shipping instructions and NCS will be due
all shipping expenses. In the event that the examination reveals that the product is defective, but for any
reason is excluded from this warranty, NCS will prepare a quotation of the cost to repair, and will
communicate same to the Customer. In the latter event, NCS will be due all shipping charges incurred for
return of the product to the Customer.
The Customer may attempt to repair a defective product under warranty provided authorization to do so is
received from NCS Technical Support. NCS will supply replacement parts free of charge for authorized
Customer repairs provided that the defective part along with the proof of purchase is submitted to NCS.
NCS will pay postage and handling for replacement parts provided the above terms are met. The product
warranty under these circumstances will remain in force for the life of the warranty.
EXCEPT FOR THE EXPRESS WARRANTIES STATED IN THIS WARRANTY, WHICH
ARE EXCLUSIVE, NCS DISCLAIMS ALL WARRANTIES ON PRODUCTS SOLD
HEREUNDER, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCE IS NCS LIABLE
FOR CONSEQUENTIAL DAMAGES TO PERSON OR PROPERTY AS A RESULT OF THE
USE OF ANY NCS PRODUCTS.
The Customer may have additional rights beyond those specifically outlined in this document based on
individual state laws.