15
5. Unit does not operate:
•
Is the unit plugged in?
•
Is the power cord fully inserted into the back of the unit?
•
Are you sure the outlet is functioning normally?
•
Is the unit turned on?
•
Is the back grill installed properly to depress the safety switch
forward?
6. Air flow is restricted or reduced:
•
Is the unit properly placed away from objects that may obstruct air
flow?
•
Are the filters clean?
Warranty Information:
If your unit fails to operate properly after performing trouble-shooting, contact your
authorized New Comfort dealer you purchased the unit from for further assistance.
If you have contacted them and still have trouble you may then contact New
Comfort by emailing [email protected].
The New Comfort air purifier comes with a 3-year Factory Warranty that covers the
entire unit (except for filters and ozone plates which may need replacing as they
get dirty). For warranty assistance contact the company you bought the air purifier
from for authorized warranty service. For warranty service, the user is required to
pay all shipping costs and the authorized New Comfort Warranty center shall be
responsible for all parts and labor.
Customer Name __________________________________________________
Purchase Date ___________________________________________________
Company the unit was purchased from ________________________________
Serial Number of Air Purifier _________________________________________
