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Doc #: 60-00118 Rev. A
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Export Log Files
To assist with troubleshooting, Neural Analytics Customer Support may ask for log files from the
Lucid
™ M1 System. Log files can be gathered by following the steps below:
1. Insert a USB drive (minimum 8GB) into one of the USB ports.
2. From Home screen, press Settings.
3. Press on the Logging tab.
4. Press the Export button for Lucid Error Logs.
5. The File Explorer will pop up. Select the USB drive that was inserted in Step 1.
6. Press OK.
7. Wait for logs to completely transfer.
8. Remove the USB drive from the USB port.