
9
If the answer to a question is not in our troubleshooting chart or on our website and a call to us is required,
please have the following information available at the time of the call:
1. NTI Model Number and Serial Number (from the bottom) of the Local Unit and the Remote Unit.
Local M/N __________ S/N ______________
Remote M/N __________ S/N ______________
2. The total length of the CAT5 extension cable in use.______
3. Make and Model Number of the monitor. ___________________________________
4. Computer
Information:
•
Manufacturer
___________________
•
BIOS
Revision______________________________
•
Model
_________________________
•
Operating
System___________________________
•
RAM
__________________________
•
Graphics Card Name and Model _______________
•
BIOS
Mfr._______________________
•
Operating Video Resolution ___________________
5. Make and Model Number of any other equipment connected between the monitor and the CPU.
__________________________________________________________________________
ST-C5V-600 ST-C5V-600
REMOTE UNIT
LOCAL UNIT
Manual 072 Rev. 3/10/03
SERIAL NO:
DATE:
INSPECTED BY:
SERIAL NO:___________
DATE:________________
INSPECTED BY:____________