Power Off the Mobile Router Manually............................................................73
Power Off the Mobile Router From the NETGEAR Mobile App.......................73
Power Off the Mobile Router From a Web Browser.........................................74
View Mobile Router Details From the NETGEAR Mobile App.........................74
View Mobile Router Details From a Web Browser...........................................75
Chapter 9 Frequently Asked Questions
Why can’t my device connect to the mobile router?.............................................77
Why can’t I access the Internet?..........................................................................77
Why is the signal indicator always low?...............................................................77
Why is the download or upload speed slow?.......................................................77
What do I do if I forget my admin login password?..............................................78
How do I disconnect from the mobile broadband network?.................................78
The LCD is not lit. How do I know if the mobile router is still powered on?..........78
How do I find my computer’s IP address?............................................................78
Diagnostics..........................................................................................................83
The WiFi Network Name Is Not in the List of Networks.......................................83
The No Signal Icon Displays................................................................................83
Cannot Log In to the Mobile Router Using a VPN................................................83
The Mobile Router Cannot Connect to a Computer Running Windows Vista......84
The Mobile Router Does Not Connect to the Cellular Network............................84
6
Nighthawk LTE Mobile Hotspot Router Model MR1100