Introduction
10
Home Security Touchscreen HSS101
System Information
Touch the logo and then
Version Information
to display technical information about your
Home Security Touchscreen. If you ever need to contact technical support, they might
request some of the information from this screen.
Most of the information on the Version Information screen is text, but in the top-right
corner are the icons shown at left. These icons provide information about the signal
strength of your Wi-Fi and cellular connections between the gateway and the Home
Security Touchscreen. The curved bars at the top indicate your Wi-Fi signal strength:
•
White
. The Home Security Touchscreen and gateway are communicating using Wi-Fi.
•
Red
. The Home Security Touchscreen and gateway are not communicating using Wi-Fi.
If you connect with an Ethernet cable instead of Wi-Fi, this icon is red.
The double arrow indicates the broadband connection status of the gateway.
•
White
. The gateway is communicating with the server.
•
Red
. The gateway is not communicating with the server.
The bars at the bottom indicate your cellular signal strength.
•
White bars
. White bars indicate the signal strength of the Home Security Touchscreen's
cellular connection. Five bars represents the best signal strength.
•
Red
dashes
. Five red dashes indicate that the Home Security Touchscreen has no
cellular connection.
See
Chapter 5, Troubleshooting
, for ways to improve your signal strength.
Access Codes
Some actions require that you enter an access code. The Home Security Touchscreen
supports three types of access codes, and they are briefly described here. You access the
access code settings with the Settings button. See
Access Codes
on page
47.
•
Master code
. The main access code for the Security panel. The master access code is
required to add, edit, or delete user access codes, and to change certain settings.
•
User code
. Access codes for additional users. They are generally given to family
members and service workers. User codes are used to arm and disarm the Security
panel, but they cannot disarm parts of (subdisarm) the Security panel or make changes to
the master code or other user access codes. The Security panel is one of the security
settings that is accessed with the Settings button. See
Security Panel
on page
40 for
information about the Security panel and other related topics.
Note:
The Security panels on some systems have only a master access code.
•
Installer code
. A code used by the system installer to access advanced features during
installation.
