Reference Manual for the Model DG632 ADSL Modem Router
Troubleshooting
7-7
2.
In the field provided, type Ping followed by the IP address of the router, as in this example:
ping 192.168.0.1
3.
Click OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•
Wrong physical connections
— Make sure the LAN port LED is on. If the LED is off, follow the instructions in
“LAN
or WAN Port LEDs Not On”
on
page 7-2
.
— Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and router.
•
Wrong network configuration
— Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your PC or workstation.
— Verify that the IP address for your router and your workstation are correct and that the
addresses are on the same subnet.
Testing the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your PC to a remote device.
From the Windows run menu, type:
PING -n 10
<
IP address
>
where <
IP address
> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies:
Содержание DG632 - ADSL Modem Router
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Страница 14: ...Reference Manual for the Model DG632 ADSL Modem Router 1 4 About This Manual...
Страница 22: ...Reference Manual for the Model DG632 ADSL Modem Router 2 8 Introduction...
Страница 36: ...Reference Manual for the Model DG632 ADSL Modem Router 3 14 Connecting the Modem to the Internet...
Страница 44: ...Reference Manual for the Model DG632 ADSL Modem Router 4 8 Maintaining Your DG632 ADSL Modem Router...
Страница 52: ...Reference Manual for the Model DG632 ADSL Modem Router 5 8 Using Modem Mode...
Страница 80: ...Reference Manual for the Model DG632 ADSL Modem Router 6 28 Using Router Mode...
Страница 106: ...Reference Manual for the Model DG632 ADSL Modem Router B 16 Network and Routing Basics...
Страница 128: ...Reference Manual for the Model DG632 ADSL Modem Router C 22 Preparing Your Network...