User Manual LKG 601
6
Return Procedure
All items being returned (including all warranty-claim shipments) must be sent freight-
prepaid to our factory location. When you return an instrument to Netech Corporation,
we recommend using United Parcel Service, Federal Express, DHL or Air Parcel Post.
We also recommend that you insure your shipment for its actual replacement cost.
Netech Corporation will not be responsible for lost shipments or instruments that are
received in damaged condition due to improper packaging or handling. Use the original
carton and packaging material for shipment.
Returns for Refund / Credit
A Return Material Authorization (RMA) number must be obtained from our service or
customer service dept, before a product is returned for refund or credit. The RMA
number should be clearly marked on the package along with a statement indicating the
reason for return.
Repair and Calibration
Products returned for repair or recalibration must obtain a RMA (Return Material
Authorization) from our service department after completing a service request form our
website
http://netechcorp.us/RmaRequests/index
Netech Corporation
Service Dept.
110 Toledo Street
New York, 11735
Email: [email protected]
