unavailable
:
a. Retrieve and restore all authentication keys and associated key IDs:
security key-manager
restore -address *
If the command fails, contact NetApp Support.
b. Verify that the
Restored
column displays
yes
for all authentication keys and that all key managers
display
available
:
security key-manager query
c. Shut down the impaired controller.
3. If you saw the message This command is not supported when onboard key management is enabled,
display the keys stored in the onboard key manager:
security key-manager key show -detail
a. If the
Restored
column displays
yes
, manually back up the onboard key management information:
▪
Go to advanced privilege mode and enter
y
when prompted to continue:
set -priv advanced
▪
Enter the command to display the OKM backup information:
security key-manager backup
show
▪
Copy the contents of the backup information to a separate file or your log file. You’ll need it in
disaster scenarios where you might need to manually recover OKM.
▪
Return to admin mode:
set -priv admin
▪
Shut down the impaired controller.
b. If the
Restored
column displays anything other than
yes
:
▪
Run the key-manager setup wizard:
security key-manager setup -node
target/impaired node name
Enter the customer’s OKM passphrase at the prompt. If the passphrase cannot be
provided, contact
▪
Verify that the
Restored
column shows
yes
for all authentication keys:
security key-
manager key show -detail
▪
Go to advanced privilege mode and enter
y
when prompted to continue:
set -priv advanced
▪
Enter the command to back up the OKM information:
security key-manager backup show
Make sure that OKM information is saved in your log file. This information will be
needed in disaster scenarios where OKM might need to be manually recovered.
▪
Copy the contents of the backup information to a separate file or your log. You’ll need it in disaster
scenarios where you might need to manually recover OKM.
▪
Return to admin mode:
set -priv admin
▪
You can safely shut down the controller.
Option 2: Check NVE or NSE on systems running ONTAP 9.6 and later
Before shutting down the impaired controller, you need to verify whether the system has
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