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XJ100 Wireless Handset User’s Guide – Chapter 7

49

7 Troubleshooting

Display Messages

This section describes the messages that appear on the XJ100
LCD display. There are two types of messages:

Error messages

Warning messages

Error Messages

Error messages are displayed to alert you that an error has
occurred. These messages may prevent you from connecting
to the network or from using the phone. If one of these
messages displays on your phone’s LCD, contact your system
administrator to resolve the problem.

Error 1: No AP Found
( blinking)

The ESSIDs set on the phone do
not match any of the Service Set
Identifiers (SSIDs) of the APs in
the network.

Error 2: Net Fail!
(DHCP)

The phone failed to obtain the IP
address from the DHCP server or
it is using the wrong Wireless
WEP key.

7

12:00

XJ100-user

Not registered

Menu Names

12:00

XJ100-user

Net Fail! (DHCP)

Menu Names

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Содержание XJ100

Страница 1: ......

Страница 2: ...umes no responsibility or liability for any errors or inaccuracies that may appear herein Any Net2Phone services provided through this Equipment are not intended to replace or be a substitute for prim...

Страница 3: ......

Страница 4: ......

Страница 5: ...TRUCTIONS 7 Auto Scan for your ESSID 7 3 CONFIGURING THE XJ100 9 OVERVIEW 9 NETWORK INFORMATION CHECKLIST 10 SETUP OVERVIEW 11 NETWORK CONFIGURATION 11 Using DHCP 11 Configuring the Phone to Use a Sta...

Страница 6: ...Messages from any Touch Tone Phone 28 USING VOICELINE CALLING FEATURES 29 5 LEARNING THE XJ100 BASICS 33 OVERVIEW 33 INSTALLING AND REMOVING THE BATTERY 33 Installing the Battery 33 Removing the Batt...

Страница 7: ...XJ100 Wireless Handset User s Guide iii 7 TROUBLESHOOTING 49 DISPLAY MESSAGES 49 Error Messages 49 Warning Messages 50 8 INDEX 53...

Страница 8: ...XJ100 Wireless Handset User s Guide iv...

Страница 9: ...r XJ100 phone Product Features Designed for versatility and performance the XJ100 phone provides the following features Standards based compatibility calls can be made through Wi Fi gateways and acces...

Страница 10: ...Dimensions 5 5 h x 1 9 w x 0 8 D Weight Approximately 111g Battery Life 3 2 hour talk time 21 to 23 hour standby Notification Ringer Vibration Ports Earphone jack System and Service Requirements You w...

Страница 11: ...ly to resellersupport net2phone com with XJ100 in the subject title IMPORTANT In order for your XJ100 phone to be able to make and receive phone calls you must first follow the setup instructions in C...

Страница 12: ...Product features Chapter 1 Welcome System requirements Chapter 1 Welcome Using the Express Setup feature Chapter 2 Using Express Setup Setting Network Configuration options Chapter 3 Configuring the...

Страница 13: ...the battery Chapter 5 Learning the XJ100 Basics Locking the keypad Chapter 5 Learning the XJ100 Basics Changing phone features Chapter 6 Changing the XJ100 Phone Settings Troubleshooting Chapter 7 Tr...

Страница 14: ...XJ100 Wireless Handset User s Guide Chapter 1 6...

Страница 15: ...er does not support DHCP or ESSID is not broadcast enabled skip to the setup checklist on page 3 and then continue to Setup Overview on page 4 Express Setup Instructions Power up your phone and follow...

Страница 16: ...2 8 If your network uses WEP encryption skip to the section entitled Using WEP on page 10 and complete the instructions for enabling WEP and configuring the WEP key Congratulations You should now be...

Страница 17: ...et the qualifications for Express Setup either it does not support DHCP or ESSID is not broadcast enabled fill out the Network Information Checklist on the following page with your network information...

Страница 18: ...D Settings 1 ESSID ____________________________________ 2 Broadcast Enabled Y or N _________________ WEP Settings 1 WEP Enabled Y or N ______________________ If No you have completed the checklist If...

Страница 19: ...ailable network configurations DHCP Static IP To determine which one you should use refer to the Network Settings section of the checklist on page 3 of this Guide If you indicated that your network su...

Страница 20: ...Net Setting and press the Select key 3 With 1 Network Mode highlighted press the Select key 4 Highlight 2 DHCP and press the Select key The screen displays Select OK and returns to the menu 5 Press t...

Страница 21: ...ss the Menu key 2 Scroll to 4 Net Setting and press the Select key 3 With 1 Network Mode highlighted press the Select key 4 Highlight 1 Fixed IP and press the Select key The screen displays Select OK...

Страница 22: ...ress and press the Select key 4 Using the telephone keypad enter your IP address in the following format xxx xxx xxx xxx TIP Use the star key on the keypad to insert the dot period character 5 When yo...

Страница 23: ...n screen The screen displays Loading and then returns to the main screen You have successfully configured the phone to use a static IP address Proceed to the Wireless Configuration section on the next...

Страница 24: ...roll to 7 Wireless and press the Select key 3 Scroll to 1 Scan and press the Select key The screen displays Searching WLAN AP A list of available APs displays 4 Highlight the AP to which you would lik...

Страница 25: ...OK Key 1 Press the Menu key 2 Scroll to 7 Wireless and press the Select key 3 Scroll to 1 Scan and press the Select key The screen displays Searching WLAN AP A list of available APs displays 4 Highli...

Страница 26: ...f you need to enter a 2 you would press the 2 key 7 times Use the pound key on the telephone keypad to insert the colon character If you make a mistake entering a character press the Clear key NOTE Th...

Страница 27: ...roll to 4 Channel and press the Select key 6 Highlight the channel you would like to use and press the Select key The screen displays Select OK and returns to the menu 7 Scroll to 5 Rate and press the...

Страница 28: ...is protected as it is transmitted from one point to another Refer to your checklist on page 3 If your wireless network does not use WEP if you answered no you are ready to make and receive calls If y...

Страница 29: ...e keypad input your WEP key in the following format For 64bit xx xx xx xx xx For 128bit xx xx xx xx xx xx xx xx xx xx xx xx xx See the TIP box below for details on entering text and numbers 8 When you...

Страница 30: ...ays in hexadecimal format 14 Press the Clear key until all the characters are deleted 15 Using the telephone keypad input your WEP key in the appropriate format see step 7 for guidelines 16 When you a...

Страница 31: ...ct and press the Select key 22 Highlight 1 Key 1 and press the Select key 23 When you are finished press the OK key 24 Press the Back key twice to save the setting and return to the main screen The sc...

Страница 32: ...XJ100 Wireless Handset User s Guide Chapter 3 24...

Страница 33: ...by customers co workers friends and family within the U S As a VoiceLine customer you can also use the service to place outbound calls to the U S and other international destinations on the same bill...

Страница 34: ...purchased VoiceLine through a local distributor you can manage your account by logging into https www myaccountcenter net If you purchased VoiceLine with your credit card directly from the Web site pl...

Страница 35: ...ORTANT You must accept and activate your personal greeting in order for it to be saved If you record a greeting and hang up before accepting and activating it it will be deleted and the previous greet...

Страница 36: ...ar touch tone telephone pick up the telephone handset and dial the appropriate VoiceMail access number see table above The VoiceMail system greeting plays 2 When prompted enter your account number and...

Страница 37: ...splayed on the LCD screen of your wireless phone The table below contains the activation deactivation codes for some popular VoiceLine calling features VOICELINE CALLING FEATURE DIAL CODES Feature Act...

Страница 38: ...REJECTION Block only those calls from telephone numbers that appear on your pre defined rejection list 60 Deactivate feature and receive all calls 80 ANONYMOUS CALL REJECTION Block all calls whose tel...

Страница 39: ...all calls to a destination 72 phone Call Forwarding All Calls Unconditional Deactivate feature receive all calls 73 Call Return Call the last person who called you 69 Redial Call the last number you...

Страница 40: ...XJ100 Wireless Handset User s Guide Chapter 4 32...

Страница 41: ...t the speaker volume Please review these sections before proceeding to Chapter 4 to configure the phone Installing and Removing the Battery Installing the Battery 1 With the phone display facedown pus...

Страница 42: ...g the Battery 3 Line up the tab at the top of the battery cover and slide it into the back of the phone until it snaps into place Removing the Battery 1 If the phone is on turn off the power 2 With th...

Страница 43: ...corner of the LCD When the battery has all 3 squares filled in the phone is fully charged To charge the XJ100 1 Connect the included AC adaptor use only this adaptor to the charger by plugging the le...

Страница 44: ...side of the display will scroll to indicate that it is charging 12 00 XJ100 Not registered Menu Names Battery Strength Indicator 4 When the battery strength indicator stops scrolling the battery is f...

Страница 45: ...the XJ100 Keypad The image below illustrates the XJ100 phone and its features The table on the following page describes each key and how it is used MonoGraphic LCD Soft Key 2 End Key Power Key Numeric...

Страница 46: ...the bottom right hand side of the phone LCD such as Names Back Clear etc Its current function is indicated by the word appearing above the key Arrow Keys Use the arrow keys to navigate through your ph...

Страница 47: ...and hold the End key key for approximately two 2 seconds The phone will enter standby mode as displayed in the figure below Standby Mode Locking and Unlocking the Keys Your phone will automatically lo...

Страница 48: ...ock and press the Select key 4 Scroll to the Off setting and press the Select key The screen displays Select OK and returns to the menu 5 Press the Back key twice to save the setting and return to the...

Страница 49: ...ngs menu to change the following features Ring melody Vibrator mode Ring volume Time format 12 hour or 24 hour Time Banner text Key lock The Setting menu also allows you to reload the phone s factory...

Страница 50: ...eive an incoming call and press the Select key The screen displays Select OK and returns to the Setting menu 5 Press the Back key twice to save the setting and return to the main screen The screen dis...

Страница 51: ...ss the Select key The screen displays Select OK and returns to the Setting menu 5 Press the Back key twice to save the setting and return to the main screen The screen displays the following messages...

Страница 52: ...key 3 Scroll to 3 Ring Volume and press the Select key 4 Scroll to the ring volume you would like to set for the ring melody when you receive an incoming call and press the Select key The screen disp...

Страница 53: ...Press the Menu key 2 Scroll to 6 Setting and press the Select key 3 Scroll to 3 Ring Volume and press the Select key 4 Scroll to the ring volume you would like to set for the ring melody when you rece...

Страница 54: ...Using the left and right arrow buttons on the keypad move the blinking cursor to the left of the first digit in the time 5 Using the number keys on the telephone keypad enter the time that you would l...

Страница 55: ...6 Setting and press the Select key 3 Scroll to 5 Time Edit and press the Select key 4 Using the left and right arrow buttons on the keypad move the blinking cursor to the left of the first digit in t...

Страница 56: ...XJ100 Wireless Handset User s Guide Chapter 6 48 The screen displays the following messages Loading Initializing Please Wait Try to Get IP from DHCP Server Success Get IP from DHCP Server...

Страница 57: ...event you from connecting to the network or from using the phone If one of these messages displays on your phone s LCD contact your system administrator to resolve the problem Error 1 No AP Found blin...

Страница 58: ...No Display 1 The battery will be charged automatically after 10 seconds when it runs out of power 2 The device is powered off Warning 2 Battery Low blinking The battery charge level is low To correct...

Страница 59: ...XJ100 Wireless Handset User s Guide Chapter 7 51 example a microwave or another AP using the same channel around your wireless network Relocate or reduce the radio interference...

Страница 60: ...XJ100 Wireless Handset User s Guide Chapter 7 52...

Страница 61: ...ing 37 C Calling International Destinations 28 within North America 28 Calls Placing 27 Channel Setting 18 Charging the phone 38 Checklist Network Information 10 Configuring the XJ100 9 D DHCP Using 1...

Страница 62: ...up Express 7 Speaker Adjusting the volume 44 Specifications Product 2 Static IP Address Configuring the Phone to use 13 Support Product 3 T Time Setting the 50 Setting the format 49 Troubleshooting 53...

Страница 63: ...XJ100 Wireless Handset User s Guide Index 55 W Warning Messages 54 WEP Enabling 21 WEP Key Configuring 21 Wireless Configuration 15 WLAN600 S 3 X XJ100 Learning the Basics 36...

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