Max 8 and 8 Plus User’s Guide – Appendix
81
Q. Can I use one account for all the ports on the Max
8?
A. Beginning with version 1.3.10, the Max 8
supports account grouping. When there are
multiple incoming calls, either from a PSTN line
or another Net2Phone device, the Max 8 will
ring the telephone connected to the next
available port. If all ports are occupied (i.e., the
phone on each port is on a call), the incoming
call will not be connected.
Faxing
Q. I’m having trouble faxing – either the fax quality is
poor or I’m not able to fax at all.
A. If
the
FAX Only
field (on the Account
Configuration page of the Web Manager) for
one or more ports was set to
Y
(yes) before
upgrading to version 1.5.40, that setting may
not have been cleared by the upgrade process.
As a result, you must re-load the factory
defaults and re-enter your configuration
settings. The following steps walk you through
this process:
o
Before re-loading the factory settings, take a
snapshot of the configuration settings you
customized by printing each configuration
page in the Web Manager. You will need to
refer to this hard copy later, after you have
loaded the default configuration and are
ready to re-enter your settings.
o
In the Web Manager, click the
Load Default
Config
link in the sidebar menu.
o
Click the
Load
button.
o
Reboot the device.
o
In the Web Manager, re-enter any settings
that you may have modified from the original
default configuration. Use the hard copy of
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