Net Safety Monitoring
MAN-0015 Rev 14 UVIRS-A/AR
20
November 07, 2008
H
OW
T
O
R
ETURN
E
QUIPMENT
A Material Return Authorization number is required in order to return
equipment. Please contact Net Safety Monitoring at
(403) 219-0688
before
returning equipment or consult our Service Department to possibly avoid
returning equipment.
If you are required to return equipment, include the following information:
1.
A Material Return Authorization number (provided over the phone to
you by Net Safety).
2.
A detailed description of the problem. The more specific you are
regarding the problem, the quicker our Service department can determine
and correct the problem.
3.
A company name, contact name and telephone number.
4.
A Purchase Order, from your company, authorizing repairs or request for
quote.
5.
Ship all equipment, prepaid to:
Net Safety Monitoring Inc
2721 Hopewell Place NE
Calgary, Alberta, Canada
T1Y 7J7
6.
Mark all packages:
RETURN for REPAIR
Waybills, for shipments from outside Canada, must state:
Equipment being returned for repair.
All charges to be billed to the sender.
Also, please ensure a duplicate copy of the packing slip is enclosed inside the
box indicating item 1-4 along with the courier and account number for
returning the goods.
All Equipment must be Shipped prepaid. Collect shipments will not be
accepted.
Pack items to protect them from damage and use anti-static bags or
aluminium- backed cardboard as protection from electrostatic discharge.
