Troubleshooting
Reference
Remedy
Possible cause
Symptom
-
Connect the system
to the mains.
System not connec-
ted to mains.
The system cannot
be started after
switching on.
-
Replace fuse below
power switch.
Fuse is blown.
-
Close the covers.
A cover is opened.
Check envelope feed
adjustments. Place
envelopes correctly in
hopper.
Envelopes stacked
reversed in the hop-
per.
System stops with
envelope at insert po-
sition (flap not open).
on page 127
Store envelopes ac-
cording to specifica-
tions.
Envelope flap sticks.
on page 127
Change envelopes
according to specific-
ations.
Wrong envelope type
used (not according
to specifications or
job settings).
Adjust envelope sep-
aration.
Envelope separation
not correctly set.
Envelopes are double
fed.
Check and replace if
needed.
Envelopes not placed
properly in the hop-
per.
Check side guides
and adjust if needed.
Side guides of the
envelope hopper are
set too wide.
Envelope stops
skewed.
Refill hopper.
Hopper almost empty.
Envelopes are fed ir-
regularly.
Adjust envelope sep-
aration.
Separation set too
narrow.
Check side guides
and adjust if needed.
Side guides set too
narrow.
Reposition the envel-
ope support.
Envelope support not
positioned correctly.
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English
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Содержание DS-64I
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