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7-4 Troubleshooting

Helpful Questions

Here are some helpful questions to ask when troubleshooting the notebook:

Is there any external power source connected to the computer?

Is the battery fully charged?

Is the computer turned on and the Power LED activated?

Is the LCD display switched to the external monitor?

Are all cables and devices connected properly and securely?

Are all needed device drivers installed properly?

Is the Suspend Mode activated? Press any key or slide the Power/Sleep button to the
right to power on the system.

Содержание VERSA FXI

Страница 1: ...NEC Versa FXi Series Notebook Computers VERSA FXI S E R V I C E A N D R E F E R E N C E M A N U A L...

Страница 2: ...of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since imp...

Страница 3: ...apter 2 2 Connecting the AC Adapter 2 3 Powering On Your System 2 3 Using the Main Battery Pack 2 4 Determining Battery Status 2 4 Low Battery Status 2 5 Returning the Battery to its Normal State 2 5...

Страница 4: ...iver CD Software 2 24 3 Disassembly and Reassembly Required Tools and Equipment 3 2 Disassembly 3 2 Battery 3 2 Memory Module and Switch Settings 3 4 Switch Settings 3 5 Keyboard 3 6 VersaGlide Assemb...

Страница 5: ...ing Service and Support Services and Support Contact Information 8 2 Web Site 8 2 FTP Site 8 3 Email Fax to Support Services 8 3 NEC Computers Support Services 8 3 9 Specifications System Components 9...

Страница 6: ...apter 3 Disassembly and Reassembly provides detailed instructions on how to disassemble the notebook Chapter 4 System Board Layout shows the system boards and the board connectors Chapter 5 Illustrate...

Страница 7: ...DMA direct memory access DMAC DMA controller DOS disk operating system DRAM dynamic RAM DVD digital video disk ECC error checking and correction ECP enhanced capabilities port EDO extended data outpu...

Страница 8: ...PPI programmable peripheral interface PROM programmable ROM QFP quad flat pack RAM random access memory RAMDAC RAM digital to analog converter RAS row address strobe RGB red green blue RGBI red green...

Страница 9: ...tting to Know the NEC Versa Around the Front of the System Around the Back of the System Around the Left Side of the System Around the Right Side of the System Around the Bottom of the System Internal...

Страница 10: ...Read the following sections and take a tour around the system Around the Front of the System The NEC Versa FXi is compact with features on every side First look at the front of the NEC Versa The follo...

Страница 11: ...D Email Internet keys Keyboard 83 keys with the standard QWERTY key layout Models purchased outside of the U S and Canada ship with country specific keyboard layouts Stereo Speakers Provide stereo so...

Страница 12: ...ght to power on power off and to resume from Standby mode For more information about the Power button see the following topic Power Button Operating Status LEDs Keeps you informed of your NEC Versa s...

Страница 13: ...evices in the system while retaining data and system status Go to Start Shutdown Standby to put your system into Standby mode Use the Power button in the following ways Slide the Power to the right to...

Страница 14: ...ets you type numbers and mathematical operands as you would on a calculator The keypad is ideal for entering long lists of numbers When you press NumLk again the keys revert to their normal functions...

Страница 15: ...Blinks amber to indicate an error The primary battery is installed in the battery bay Lights green when the secondary battery is charging Blinks green to indicate an error The secondary optional batt...

Страница 16: ...temperature Always keep the vents unobstructed to allow proper system cooling Battery Bay Contains the system s standard Lithium Ion Li Ion main battery or an optional Extra Life Li Ion battery Around...

Страница 17: ...e two slots for inserting two Type II PC cards or one Type III PC card Around the Right Side of the System The right side of the NEC Versa offers the features which are described after the figure Righ...

Страница 18: ...the system to allow proper ventilation Main Battery Supplies power when the system is not connected to an AC power source Vents Allows your system to cool properly and maintain a safe operating temper...

Страница 19: ...otebook remains unused for approximately two months Bridge Battery The bridge battery saves your system status in Standby mode giving you time to install a fully charged battery or connect to AC power...

Страница 20: ...2 System Configuration and Setup Power Sources for Your NEC Versa BIOS Setup Updating the BIOS NEC Utilities Application and Driver CD...

Страница 21: ...sing the NEC power sources Using the AC Adapter Use the AC adapter and power cable that came with your NEC Versa to run your computer on alternating current AC power or to recharge the battery pack Us...

Страница 22: ...r Keeping the adapter clear of objects lets the adapter cool properly during use Only use the AC adapter that comes with your NEC Versa FXi Although other adapters look similar using them can damage y...

Страница 23: ...optional battery s power level If your system is configured default setting to display the power icon on the taskbar an electrical plug displays when the system is connected to an AC power source or a...

Страница 24: ...ly recharge the battery to 100 Extending Battery Life While on the road it is important to be aware of the simple things you can do to extend the life of the system s main battery One way is to keep t...

Страница 25: ...manufacturer s battery or using a combination of very old and new batteries can deteriorate battery and equipment performance 1 Save your files exit Windows and turn off system power 2 Close the LCD...

Страница 26: ...tch 5 Insert the new battery as follows Locate the alignment groove on the edge of the battery Locate the alignment groove inside the battery bay Align the grooves on the battery with the grooves in t...

Страница 27: ...tteries Keep the battery away from heat sources including direct sunlight open fires microwave ovens and high voltage containers Temperatures over 140 F 60 C may cause damage Do not drop or impact the...

Страница 28: ...arge completely if the NEC Versa notebook remains unused for approximately two months Bridge Battery The bridge battery saves your system status in Standby mode giving you time to install a fully char...

Страница 29: ...s F2 You will see this message if your CMOS battery becomes fully discharged Pausing the Screen To pause the screen during POST to view the BIOS revision number and other POST messages press and hold...

Страница 30: ...nd their functions BIOS Setup Key Functions Key Function Moves the cursor between the displayed parameters Fn PgUp Fn PgDn Toggles through the current parameter settings Tab For some parameter setting...

Страница 31: ...thout Saving Resetting System Parameters To reset all parameters to the default settings select Auto Configuration with Defaults from the BIOS Setup Main Menu use the arrow keys to select Yes and pres...

Страница 32: ...rnal drive in your system Boot Sector Virus Protection Write protects the boot sector of the hard disk drive to avoid infection by some virus types Advanced CMOS Setup Use the Advanced CMOS Setup to s...

Страница 33: ...s or disables the HDD password Security Protection To establish password protection for entering the BIOS Setup utility or accessing the system at startup you must set the supervisor password before s...

Страница 34: ...ff Peripheral Timeout 1 On Off Audio Device Timeout 1 On Off Standby Timeout 1 4 minutes Off 1 2 6 8 10 15 min Auto Suspend Timeout 1 10 minutes Off 5 15 20 25 30 min LCD Suspend Disabled Enabled Susp...

Страница 35: ...pherals are controlled by power management Audio Device Timeout Sets the time delay before your audio device powers off Standby Timeout Selects the system standby timeout period Auto Suspend Timeout D...

Страница 36: ...IDE HDD Disabled Floppy CD ROM CD RW Try Other Boot Devices Yes No 1 Bootable device when set to IDE hard drive Only one IDE device is allowed to be bootable Quick Boot Specifies whether the system p...

Страница 37: ...d in Peripheral Setup Peripheral Setup allows you to define the following functions USB Controller Enables or disables the USB controller Internal Hard Drive Enables or disables the internal hard driv...

Страница 38: ...eccomp com to obtain a copy of the BIOS update Note If you purchased and are using this computer outside the U S or Canada please contact a local NEC Computers office or dealer in your country Referen...

Страница 39: ...switch 1 Make sure the system is powered off and that no peripheral devices are attached 2 Turn over the system and locate the memory module bay Locating the memory module bay A Memory Module Bay Cove...

Страница 40: ...diskette drive 2 Power on the computer with the diskette in the floppy diskette drive The computer boots and automatically loads the utility Read the message that displays and follow the instructions...

Страница 41: ...ications drivers utilities internet browsers and the NEC Info Center NEC Versa FXi Warm Connect Utility Use this option to take advantage of warm connecting the CD ROM drive to your NEC Versa FXi comp...

Страница 42: ...rd disk drive SpeedStep Applet Some processors that ship with the NEC Versa FXi notebook computer include the Intel SpeedStep technology that allows you to customize high performance computing on your...

Страница 43: ...on and Driver CD dialog box consists of the following components Selection Tabs Located just below the title bar each tab represents a software category The selection tabs include applications drivers...

Страница 44: ...3 Disassembly and Reassembly Required Tools and Equipment Disassembly Reassembly...

Страница 45: ...Some earlier units did not have a user removable hard drive Follow the instructions carefully to properly disassemble the systems When disassembling the system unit follow these general rules Turn off...

Страница 46: ...system and hold firmly Locating the battery bay release latch A Lithium Ion Battery B Battery Release Latch 4 Continue to hold the battery release latch as you slide the battery out of the system Rem...

Страница 47: ...ry module bay Locating the memory module bay A Memory Module Bay Cover B Screw 3 Remove the screw and bay cover 4 Locate the SO DIMM and proceed as follows Press the locking tabs away from the sides o...

Страница 48: ...d its function Switch 1 Password Override Switch The default setting is OFF If you forget your password and cannot access the data on your NEC Versa change the setting to ON and your current password...

Страница 49: ...n the upper right of the keyboard Locating the keyboard locking tabs A Locking Tab 4 Using a small flat head screwdriver release the locking tabs by pushing them toward the back of the system Release...

Страница 50: ...e LCD panel and turn the system over 2 Locate and remove the two bottom screws securing the front cover assembly to the system Locating Removing the bottom screws A Screw 3 Turn the system over and op...

Страница 51: ...nder the bar and lift the front cover away from the system Release the locking tabs in the direction of the cable 6 Turn the front cover over and locate the VersaGlide locking tabs Locating the VersaG...

Страница 52: ...board Slightly lift the drive out of the bay Carefully remove the drive cable connector from the main board Removing the hard disk drive A Hard Disk Drive B Hard Disk Drive Cable Connector Top Cover...

Страница 53: ...ver and open the LCD panel as far as it will go 6 Remove the keyboard and front cover assembly from the system 7 Locate and remove the four screws securing the top cover assembly Locating Removing the...

Страница 54: ...B Mini PCI LAN 4 Remove the mini PCI LAN from the system PC Card Assembly Use the following procedure to remove the PC card assembly 1 Remove the keyboard front cover assembly and top cover assembly...

Страница 55: ...ly A Screw LED Status Board Use the following steps to remove the LED status board 1 Remove the keyboard front cover assembly top cover assembly and PC card assembly from the system 2 Disconnect the L...

Страница 56: ...out of the system IR Sound Board Use the following procedure to remove the IR sound board 1 Remove the keyboard front cover assembly top cover assembly and PC card assembly from the system 2 Locate an...

Страница 57: ...remove the bridge battery 1 Remove the keyboard front cover assembly top cover assembly and PC card assembly from the system 2 Disconnect the battery from connector P20 on the connector board 3 Lift t...

Страница 58: ...s A Speaker C Connector P19 B Connector P18 3 Disconnect the speaker cables from connector P18 and connector P19 on the main board 4 Lift the speakers out of the system Main Board Fan Heat Plate Modem...

Страница 59: ...e and remove the screws that secure the LCD panel to the system Locating Removing the LCD panel screws A Screw 4 Disconnect the fan heat plate from connector P24 on the main board Disconnecting the fa...

Страница 60: ...way from the video USB board and the connector board then lift the main board Start lifting at the right side first then pull to the right to clear the AC power port jack from the bottom case 8 Turn t...

Страница 61: ...le from connector P15 on the main board and lift the CMOS battery off of the main board Removing the CMOS battery A CMOS Battery Reassembly Reassembly is the reverse of the disassembly process Use car...

Страница 62: ...4 System Board Layout LED Status Board IR Sound Board Connector Board Video USB Board Main Board Mini PCI LAN...

Страница 63: ...g figures show the system boards and connector locations LED Status Board A Connector P40 back side IR Sound Board A Connector P41 back side Connector Board A Connector P34 D Connector P20 B Connector...

Страница 64: ...tor P29 B Connector P2 J Connector P9 C Connector P24 K Connector P25 D Connector P22 L Connector P10 E Connector P19 M Connector P8 F Connector P28 N Connector P27 G Connector P16 O Connector P23 H C...

Страница 65: ...4 4 System Board Layout Mini PCI LAN A Connector P1...

Страница 66: ...5 Illustrated Parts Breakdown Illustrated Parts Breakdown Parts List...

Страница 67: ...5 2 Illustrated Parts Breakdown Illustrated Parts Breakdown...

Страница 68: ...y 4 Fan Heat Plate 5 Front Cover Assembly Without VersaGlide 6 LED Status Board 7 VersaGlide Assembly 8 IR Sound Board 9 CMOS Battery 10 Main Board 11 Video USB Board 12 Modem Cable Connector Assembly...

Страница 69: ...Memory Module Bay Cover External Diskette Drive External Diskette Drive Cable External CD DVD Drive External CD DVD Drive Cable 6 Cell Battery 9 Cell Battery Backup Battery Hinge Cover Left Hinge Cov...

Страница 70: ...Bracket 9 Cell Battery Connector Plate 9 Cell Battery Slide Piece 9 Cell Battery 9 Cell Battery FPC Rubber Foot 9 Cell Battery AC Adapter LAN Board LAN Board Cable Parallel Transfer Cable CD DVD Drive...

Страница 71: ...6 Preventive Maintenance Cleaning the Notebook Exterior Cleaning the Notebook Interior Protecting the Disk Drive and Diskette Drive Handling the Battery Pack Maintaining the LCD Quality...

Страница 72: ...servicing the inside of the notebook remove dust and other foreign particles from inside the system unit as follows 1 Remove the top cover and keyboard using the disassembly procedures discussed in th...

Страница 73: ...ive shock and vibration Do not expose the battery pack to direct sunlight moisture chemical compounds or extreme heat Do not disassemble the battery pack Do not use the battery pack to power other dev...

Страница 74: ...7 Troubleshooting Quick Troubleshooting Helpful Questions...

Страница 75: ...eck the VGA controller chip for any loose soldering Replace the main board Battery power does not last long Make sure that the power management features are enabled Fully charge and discharge the batt...

Страница 76: ...d all connections are set If the PC card is a Type II card install it in the system s other PC card slot Replace the PC card Replace the main board NEC VersaGlide does not work Check if PS 2 or Alps m...

Страница 77: ...computer Is the battery fully charged Is the computer turned on and the Power LED activated Is the LCD display switched to the external monitor Are all cables and devices connected properly and secure...

Страница 78: ...8 Getting Service and Support Service and Support Contact Information Web Site FTP Site Email Fax to Support Services NEC Computers Support Services...

Страница 79: ...n about your NEC system they can also be used to answer your questions and help solve any problems you may have with your system should that ever be necessary Web Site If you have a modem or a network...

Страница 80: ...u should provide as much specific information about your questions as possible Also if you are sending a fax please include your voice telephone number and your fax number with the question You will r...

Страница 81: ...9 Specifications System Components Connector Locations Memory Map Interrupt Controllers...

Страница 82: ...set associate write back data L2 128KB built in Celeron 500 MHz or 256KB built in Pentium III 600 MHz Operates at full core speed 4GB cacheable range Read Only Memory 512 KB x 8 bit Flash ROM Calenda...

Страница 83: ...Thin Film Transistor TFT Extended Graphics Array XGA color display Resolution 1024 x 768 Colors 16 Million max 12 1 inch or high resolution active matrix Thin Film Transistor TFT Super Video Graphics...

Страница 84: ...an Time Between Errors MTBF 300 000 hours 24X speed CD ROM Drive Type 5 inch CD ROM Pack Average Data Transfer Rates 1545 KB second to 3600 KB second Burst Transfer Rate 16 7 MB sec PIO mode4 DMA mode...

Страница 85: ...cess Time average maximum CD Random 180 ms Full Stroke 270 ms DVD Random 270 ms Full Stroke 480 ms Mini PCI LAN 10BASE T and 100BASE TX compatible IEEE 802 3 and IEEE 802 3u compliant 10 100 Mbps tran...

Страница 86: ...ents and system status in Standby mode giving you time to install a fully charged battery or connect to AC power when your battery charge becomes low Dimensions Width 10 6 in 269 mm Depth 8 8 in 224 5...

Страница 87: ...P24 Main Board top P8 Main Board top P25 Main Board top P9 Main Board top P26 Main Board top P10 Main Board top P27 Main Board top P11 Main Board bottom P28 Main Board top P15 Main Board bottom P31 Co...

Страница 88: ...n 0000 0000h 0009 FFFFh 640K System Application Memory 000A 0000h 000B FFFFh 128K Video Buffer RAM 000C 0000h 000D FFFFh 128K Available for applications 000E 0000h 000F FFFFh 128K Upper ROM System and...

Страница 89: ...ed with a cascade connection of 8259INTC x 2 The table shows default interrupt level assignments 0 through 15 in order of decreasing priority System Interrupts IRQ Device IRQ00 Internal Timer 1 IRQ01...

Страница 90: ...ps B base RAM Area of system memory between 0 and 640 kilobytes available to the user for operating system and application programs BIOS Basic Input Output System A collection of primitive computer ro...

Страница 91: ...en image using tiny dots called pixels See also LCD cursor A movable image on the display screen that indicates where the next entered data appears D diskette A thin flexible platter coated with a mag...

Страница 92: ...Drive Electronics A hard disk drive type that has controller electronics built into the drive and delivers high throughput interface A connection that enables two devices to communicate interrupt A s...

Страница 93: ...ine N nonvolatile memory Storage media that retains its data when system power is turned off Nonvolatile memory in the NEC Versa is a complementary metal oxide semiconductor CMOS chip which is backed...

Страница 94: ...d into the port to attach the device to the computer processor In a computer a functional unit that interprets and executes instructions prompt A special symbol indicating the beginning of an input li...

Страница 95: ...lution of 1024x 768 with up to 256 colors displayed simultaneously system board The main printed circuit board inside the system unit into which other boards and major chip components such as the syst...

Страница 96: ...mputer without turning off the power through keyboard input pressing Ctrl Alt and Del keys simultaneously or the reset button The system returns to an initial or arbitrarily selected condition write T...

Страница 97: ...ng battery pack 6 3 Hard disk removal 3 9 Hard disk drive 1 11 HDPREPEZ utility using 2 23 Headphones 1 7 Height adjustment feet 1 10 I Internal hard disk drive 2 13 IR port 1 7 2 18 IR sound board re...

Страница 98: ...vices and Support contact information 8 2 Servicing the system required tools 3 2 Setting boot devices 2 17 Setting system parameters peripherals 2 18 Speakers removal 3 15 Specifications battery pack...

Страница 99: ...card used batteries according to the manufacturer s instructions Il y a danger d explosion s il y a replacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type ou d un typ...

Страница 100: ...t or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from the one to which the receiver is connected...

Страница 101: ...NEC Computers Inc 15 Business Park Way Sacramento CA 95828 www neccomp com 819 200668 000 12 2000...

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