Troubleshooting
7-3
External keyboard or PS/2
mouse doesn’t work
Check if keyboard or mouse is connected properly.
Power off system first before plugging in the device.
Replace the keyboard or mouse.
Replace the CPU board or I/O board.
PC card does not work
Check the PC card driver installation for any IRQ or I/O
address conflict.
Check if the PC card is inserted properly and all
connections are set.
If the PC card is a Type II card, install it in the system’s
other PC card slot.
Replace the PC card.
Replace the I/O board.
NEC VersaGlide doesn’t work
Check if PS/2 or Alps mouse driver is properly
installed.
Check VersaGlide cable inside the system if it is
inserted properly.
Clean VersaGlide surface.
Check the keyboard controller chip for any cold or
loose soldering.
Replace the CPU board.
Serial device does not work
Check if device driver is installed properly.
Check if serial device is connected properly.
Check the device drive installation for any IRQ or I/O
address conflict.
Replace serial device.
Check the I/O controller chip on the main board for any
cold or loose soldering.
Replace the I/O board.
Parallel device does not work
Check all connections.
Check if external device is turned on.
Check the device drive installation for any IRQ or I/O
address conflict.
Test another parallel device.
Check I/O controller chip on the main board for any
cold or loosed soldering.
Replace the I/O board.
Notebook will not dock/undock
Check PnP operating system.
Adjust docking tray height to proper level.
Reset keylock.
Fan will not come on
Get updated BIOS.
Содержание VERSA DOCK - SERVICE
Страница 7: ...1 Introducing the NEC Versa Dock n Carton Contents n NEC Versa Dock Features n The Right Environment ...
Страница 33: ...System Configuration and Setup 2 17 ...
Страница 67: ...3 Disassembly and Reassembly n Required Tools and Equipment n Disassembly n Reassembly ...
Страница 74: ...3 8 Disassembly and Reassembly Removing the bracket ...
Страница 83: ...4 System Board Layout n Main Board n LED Board n PCI Expansion Board ...
Страница 84: ...4 2 System Board Layout Main Board LED Board ...
Страница 85: ...System Board Layout 4 3 PCI Expansion Board ...
Страница 86: ...5 Illustrated Parts Breakdown n NEC Versa Dock Illustrated Parts Breakdown n Parts List ...
Страница 87: ...5 2 Illustrated Parts Breakdown NEC Versa Dock Illustrated Parts Breakdown ...
Страница 88: ...Illustrated Parts Breakdown 5 3 ...
Страница 95: ...7 Troubleshooting n Quick Troubleshooting n Helpful Questions ...