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Subscribers Profile Overview
173
Configuring Subscriber Fax
Use the Subscribers > Fax page to configure subscriber’s default fax mail settings to accommodate individual
preferences. Configure fax delivery to a specific fax machine, record a fax introduction and/or fax greeting, permit voice
annotation, and configure one-key dialing rules for each subscriber.
NOTE
W
HEN
YOU
CONFIGURE
SUBSCRIBER
ONE
-
KEY
DIALING
RULES
,
MAKE
SURE
THAT
YOU
HAVE
THE
SUBSCRIBER
RERECORD
THEIR
GREETING
TO
EXPLAIN
THE
ONE
-
KEY
DIALING
RULES
TO
THE
CALLER
.
Default fax mail delivery settings might include:
•
Deliver faxes immediately without notifying subscribers.
•
Notify subscribers that fax mail has been received, but leave the faxes in the fax box until the subscriber requests
delivery.
•
Announce new faxes, even if the caller did not leave a voice annotation.
•
Callers can leave a voice annotation with a fax and edit or review this annotation before sending the fax.
To customize subscriber fax settings
1.
In the Navigation Pane, click
Subscribers
>
Subscribers > Fax
.
For detailed field information, see the
Subscribers > Subscribers > Fax
table.
2.
Click
Search
to find and select a subscriber.
3.
Click
Fax intro
to record a fax introduction.
Callers hear this recording before the messaging system transfers the call to an available fax port.
4.
Select a routing method in the No fax available section. This specifies how the messaging system handles the call
when all fax ports are busy:
•
Take a message.
Takes a message, then takes the action defined in the After Message or Holding section.
•
Route to operator.
Routes the caller to the system operator box.
•
Route to.
Routes the call to another system ID. Type a system ID or click
Search
to find and select a system
ID.
•
Hang up.
Disconnects the call without saying good-bye.
•
Say bye.
Plays a prompt asking if the caller needs further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and disconnects.
•
Restart.
Returns the call to the opening greeting box.
•
Hold.
Callers can hold for a fax port. Voice detect call holding is not available.
5.
Select an action in the After taking a message or holding section to route the caller after a message has been left:
•
Route to operator.
Routes the caller to the system operator box.
•
Route to.
Routes the call to another system ID. Type a system ID or click
Search
to find and select a system
ID.
•
Hang up.
Disconnects the call without saying good-bye.
•
Say bye.
Plays a prompt asking if the caller needs further assistance, pauses for caller to make a selection, if
there is no response, says good-bye and disconnects.
•
Restart.
Returns the call to the opening greeting box.
6.
Click
Fax greeting
to record a fax greeting for the subscriber’s voice mailbox. The greeting should include
instructions for any one-key dialing rules.
7.
For voice annotation:
a.
Type the maximum length allowed for voice annotation, in seconds, in the
Maximum message length to
record from an unidentified caller…
field.
b.
Select
Ask for voice annotation
to ask callers if they would like to record an annotation.
Содержание Univerge UM8000
Страница 44: ...System Configuration 44 Related Topics System Schedules ...
Страница 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Страница 78: ...Opening Box Overview 78 Opening Box Overview Recording Greetings and Configuring Actions After Greetings ...
Страница 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Страница 215: ...Phone System Overview 215 Related Topics Configuring Dialout Codes and Special Dialing Characters Phone System Overview ...
Страница 237: ...System Reports 237 Creating Directory Reports ...
Страница 249: ...System Reports 249 Call Report Log Reports ...
Страница 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Страница 464: ...Page Field Descriptions 464 ...