
Subscriber Template Overview
141
Configuring Default Messaging
Use the Subscriber Template > Messages page to define rules for unidentified caller messaging. This includes enabling
unidentified callers to edit messages they recorded, specifying the maximum length of the message, if the caller can
mark the message as urgent, what the messaging system does after taking the message, message retention,
maximum message storage, setting the maximum messages a subscriber can save, and the message playback order
for new and old messages.
To activate message notification and indication settings
1.
In the Navigation Pane, click
Subscribers > Subscriber Template
>
Messages
.
For detailed field information, see the
Subscribers > Subscriber Template > Messages
table.
2.
Select
Allow callers to change messages they just recorded
to enable callers to change a message after
recording it.
3.
Type the number of seconds in the
Maximum message length to record from an unidentified caller
field to
set a default maximum message size.
4.
Select one of the following to specify if an unidentified caller can mark messages as urgent:
•
Always.
Automatically marks all messages urgent.
•
Never.
Does not allow the caller to mark a message urgent.
•
As specified by caller.
Lets callers leave an urgent message.
5.
Select the action that the messaging system takes in the
After taking a message
section.
•
Route to.
Route the caller to another system ID. Type the system ID or click
Search
to find and select a
system ID.
•
Route to operator.
Route the caller to the system operator box.
•
Hang up.
Disconnect without saying good-bye.
•
Say bye.
Plays a prompt asking if the caller needs further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and disconnects.
•
Restart.
Return the caller to the opening greeting box. This setting is not recommended.
6.
Specify the message retention for old messages. Type the number of days old messages are kept in the
Keep old
messages for… days
field.
NOTE
I
F
YOU
TYPE
0
(
ZERO
),
THE
MESSAGE
IS
KEPT
UNTIL
MIDNIGHT
ON
THE
DAY
IT
IS
FIRST
HEARD
.
7.
Specify the message retention for archived messages. Type the number of days archived messages are kept in the
Keep archived messages for… days
field. Messages are kept until midnight on the day they expire.
8.
Select
Voice messages only
or
All messages
to specify that the message quantity limit applies to all or only
voice messages.
9.
Select
Maximum number of messages
and type the number in the text box.
•
To warn subscribers before the limit is reached, select
Warn subscribers when message storage reaches
and type the number of messages in the text box.
•
To include messages left in transaction boxes owned by the subscriber in the limit count, select I
nclude
transaction box messages in quantity calculations
.
10.
Specify the New Message Order:
•
LIFO.
Last-in, first-out.
•
FIFO.
First-in, first-out.
11.
Specify the Old Message Order:
•
LIFO.
Last-in, first-out.
•
FIFO.
First-in, first-out.
Содержание Univerge UM8000
Страница 44: ...System Configuration 44 Related Topics System Schedules ...
Страница 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Страница 78: ...Opening Box Overview 78 Opening Box Overview Recording Greetings and Configuring Actions After Greetings ...
Страница 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Страница 215: ...Phone System Overview 215 Related Topics Configuring Dialout Codes and Special Dialing Characters Phone System Overview ...
Страница 237: ...System Reports 237 Creating Directory Reports ...
Страница 249: ...System Reports 249 Call Report Log Reports ...
Страница 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Страница 464: ...Page Field Descriptions 464 ...