Issue 5.02
UNIVERGE SV8100
2 - 86
Features
If Email Notification tries to deliver an email and it doesn’t go through because of a
connection problem (i.e., no connection or a dropped connection), it will retry every 15
minutes for 24 hours. If the email still can’t go through, Email Notification cancels the
delivery. Email deliveries that fail because authentication fails or the encryption mode
is incorrect are immediately cancelled.
Voice Call Recording
When using NEC DT 300 and DT 700 desktop terminals, telephone calls can be
monitored, recorded and stored. For DT 300 (TDM) terminals, the NEC 4-Port Digital
Call Logging Unit – VSR (Voice Security Recorder) is used. For DT 700 (IP)
terminals, the NEC SonicView IP Recorder is used.
Voice Mail Integration (Analog)
The system provides telephone users with comprehensive Voice Mail features. Voice
Mail ends the frustration and cost of missed calls, inaccurate written messages and
telephone tag. This frees busy company receptionists and secretaries for more
productive work.
External voice mail requires available analog station ports based on the number of
voice mail ports connected.
Integrated voice mail enhances the telephone system with the following features:
Call Forwarding to
Voice Mail
Leaving a Message
Transferring to
Voice Mail
Voice Mail Queuing
When accessing the voice mail, the system provides a voice mail queue. If all the
voice mail ports are busy, any call trying to get to the voice mail is placed in queue. As
the voice mail ports become available, the calls are connected to the voice mail in the
order in which they were received.
As the Voice Mail Queue follows Department Hunting programming, the queue can
hold a maximum of 10 calls. If the queue is full or if the voice mail ports are not
assigned to a Department Group, the calls are handled as though no voice mail
queuing feature is enabled. The calls either access voice mail if a port is available or
they receive a busy signal.
The Voice Mail Queuing feature does not work with the Conversation Record feature.
Enhancements
The NEC IP Recorder SonicView
™
feature added with
Version 3000 or higher
.
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