UNIVERGE SV8100
Issue 5.02
General Description Manual
2 - 55
Reverse Voice Over
While on a call, Reverse Voice Over lets a busy multiline terminal user make a private
Intercom call to an idle co-worker. The idle co-worker can be at a multiline terminal or
single line telephone. The busy user presses a programmed Reverse Voice Over key
to make a private call to a specified co-worker. The initial caller cannot hear the
Reverse Voice Over conversation. The private Intercom call continues until the
Reverse Voice Over caller presses the key again. The initial call can be an outside
call or an Intercom call.
Reverse Voice Over could help a salesman, for example, when placing a call to an
important client. The salesman can talk with the client and give special instructions to
a secretary – without interrupting the initial call.
When the multiline terminal is idle, the Reverse Voice Over key functions the same as
a Hotline or One-Touch key. A multiline terminal Reverse Voice Over key also shows
at a glance the status of the associated extension:
When the destination extension is idle, the Reverse Voice Over provides one button calling to the
associated extension (like a Hotline key). An extension user cannot, however, use the Reverse
Voice Over key to Transfer calls by one-touch operation.
Ring Groups
Ring Groups determine how trunks ring extensions. Generally, trunks ring extensions
only if Ring Group programming allows. For example, to make a trunk ring an
extension:
Assign the trunk and the extension to the same Ring Group.
In the extension Ring Group programming, assign ringing for the trunk.
Any number of extensions and trunks can be in a specific group.
The system allows:
Ring Groups = 1~100
In-Skin Voice Mail = 102
Centralized Voice Mail = 103
When the key is. . .
The associated extension is. . .
Off
Idle
On
Busy or call ringing
Fast Flash
In Do Not Disturb
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