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UNIVERGE SV8100

Issue 3.0

General Description Manual

2 - 69

Like Trunk Group Routing, Trunk Groups help you minimize the expense of toll calls.
For example, if your system has outbound WATS lines, OCC lines and DDD lines,
program the trunk group to route to the WATS lines first.

Trunk Queuing/Camp-On

Trunk Queuing permits an extension user to queue (wait in line) on hook for a busy
trunk or trunk group to become free. The system recalls the queued extension as
soon as the trunk is available. The user does not have to manually retry the trunk
later. Trunk Queuing lets the caller know when the call can go through. If the
extension user does not answer the Trunk Queuing ring, the system cancels the
queue request.

With Trunk Camp-On, an extension user can queue (wait in line)

Off-Hook

for a busy

trunk or trunk group to become free. The caller connects to the trunk when the trunk
becomes free. As with Trunk Queuing, the user does not have to manually retry the
trunk later.

Any number of extensions may simultaneously queue or Camp On for the same trunk
or trunk group. When a trunk becomes free, the system connects the extensions in
the order that the requests were left.

UCB (Unified Communications for Business)

UCB is a modular multimedia Contact Center solution providing skills-based routing
(SBR) and blending customer contacts using Telephone, Email, Web Callback, Web
Chat and Voicemail. UCB provides much more than a conventional Automatic Call
Distribution system.

UCB is licensed according to the modules required by the customer, and the number
of concurrent users. For specific information regarding each module, refer to the
separate product manuals. These manuals are common for all NEC platforms, and
the feature restrictions described in the document may limit availability of some
features for installations on the SV8100 telephone system.

Priority

Type of Trunk

1

WATS

2

OCC

3

DDD

Enhancements

This feature added with

Version 1100

(Version 1.10)

.

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Содержание UNIVERGE SV810

Страница 1: ...ormat changes may occur When viewing and printing this document we cannot guarantee that your specific PC or printer will support all of the fonts or graphics Therefore when you view the document fonts may be substituted and your individual printer may not have the capability to print the document correctly ...

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Страница 3: ...General Description Manual INT 2069 UNIV ISSUE 3 0 Version 2500 ...

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Страница 5: ...and UNIVERGE are registered trademarks of NEC Corporation and Electra Elite is a registered trademark of NEC America Inc Windows is a registered trademark of Microsoft Corporation AT T is a registered trademark of AT T Wireless Services Inc Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries AutoTalk is a trademark of Uni...

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Страница 7: ...m The manuals are described in this preface THIS MANUAL This manual provides general information about the system its features system configuration and standards This manual provides an overview of the UNIVERGE SV8100 system and is useful when presenting information to potential customers Chapter 1 Introduction This chapter provides an overview and a brief description of the system Chapter 2 Featu...

Страница 8: ... Manual is provided for the system installer This manual has detailed instructions for installing the UNIVERGE SV8100 chassis blades multiline terminals and optional equipment UNIVERGE SV8100 Programming Manual This manual provides instructions for programming the UNIVERGE SV8100 system using a multiline terminal or PC UNIVERGE SV8100 PC Programming Manual This manual describes the operation of th...

Страница 9: ... not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is the product identifier in format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 Connection to party line service is su...

Страница 10: ...mpany will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may change its facilities equipment operations or procedures that could affect ...

Страница 11: ...e company must be given notification prior to connection In some states the state public utility commission public service commission or corporation commission must give prior approval of connection TOLL RESTRICTION AND LEAST COST ROUTING EQUIPMENT The consumer purchaser supplier instructions accompanying this equipment and or software features must contain the following notice The software contai...

Страница 12: ...nitoring or recording sound activities at the other end of the telephone line using the Voice Announcement feature the sound of the alert tone at the beginning of the Voice Announcement may or may not be considered sufficient under applicable laws Some of the applicable laws provide for strict penalties for illegal monitoring or recording of telephone conversations EQUAL ACCESS REQUIREMENTS If equ...

Страница 13: ... the following statement is provided IMPORTANT NOTE This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the System Hardware Manual may cause interference to radio communications This equipment has been tested and approved for compliance with the limits for a Class B except as noted below computing device pursuant to subpart J of Par...

Страница 14: ...forme aux specifications techniques applicables d industrie Canada 1 Your telephone number 2 IC registration number IC 140L SN1750 3 Ringer Equivalence Number REN of the equipment 0 7 Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of...

Страница 15: ...nd found to comply with all applicable requirements of the standard for telephone equipment C 22 2 No 225 This equipment meets IC requirements CS03 PART II PART III PART VI This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le present appareil numerique n emet pas de bruits r...

Страница 16: ... disposal of the battery Nickel Cadmium or sealed lead batteries must be returned to a federal or state approved nickel cadmium or sealed lead battery recycler This may be where the batteries were originally sold or a local seller of automotive batteries Contact your local waste management officials for other information regarding the environmentally sound collection recycling and disposal of the ...

Страница 17: ...UST BE RECYCLED OR DISPOSED OF PROPERLY MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE CONTAINS SEALED LEAD BATTERY BATTERY MUST BE RECYCLED MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE Pb Ni Cd CONTAINS NICKEL METAL HYDRIDE BATTERY BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE Ni MH ...

Страница 18: ...upported features of the system For an overview of the supported features refer to the detailed documentation that comes with this system contact your local NEC Philips representative or the support desk of NEC Philips Unified Solutions Declaration of conformity Hereby NEC Philips Unified Solutions declares that the SV8100 and SV8300 is in compliance with the essential requirements and other relev...

Страница 19: ...ormed that a fine may be imposed for illegal disposal of electrical and electronic products via the general municipal waste stream To facilitate separate disposal and environmentally sound recycling arrangements have been made for local collection and recycling In case your electrical and electronic products need to be disposed of please refer to your supplier or the contractual agreements that yo...

Страница 20: ...Issue 3 0 UNIVERGE SV8100 R 12 Regulatory NOTES ...

Страница 21: ...es 1 1 Section 3 SV8100 Digital and IP Multiline Telephone Line Up 1 3 3 1 Modular Design 1 3 3 2 Digital and IP Telephones 1 4 3 2 1 Digital Telephones 1 5 3 2 2 IP Telephones 1 6 3 2 3 Terminal Category Reference 1 8 3 2 4 Upgradeable Telephone Options 1 10 3 3 Equipment and Applications Overview 1 11 Chapter 2 Features Section 1 Overview 2 1 Section 2 IPK II to UNIVERGE SV8100 Feature Compariso...

Страница 22: ...ifications Section 1 System Capacities 5 1 Section 2 Traffic Capacity 5 6 Section 3 Cabling Requirements and Specifications 5 7 Section 4 Power Requirements 5 11 4 1 Power Supply Specifications 5 11 4 2 Power Supply Consumption 5 12 Section 5 Environmental Conditions 5 12 5 1 Temperature and Humidity 5 12 5 2 Outside Line Types 5 13 5 3 Transmission Network and Control Specifications 5 14 5 3 1 Tr...

Страница 23: ...y DTMF Address Signaling 5 16 5 4 3 External Equipment Connection 5 17 5 4 4 Music Source for Music on Hold via Chassis 5 17 5 4 5 Music Source for Station Background Music via ACI 5 17 5 4 6 External Paging Audio 5 17 5 4 7 External Tone Ringer Night Chime Output 5 18 5 4 8 SMDR Output 5 18 5 4 9 PC Connection 5 18 5 4 10 Relay Contact 5 18 5 5 Battery Backup 5 18 5 5 1 System Backup Optional 5 1...

Страница 24: ...0 ___________________________________________________________________________________ iv Table of Contents ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ...

Страница 25: ..._______ LIST OF FIGURES Figure 1 1 UNIVERGE SV8100 CHS2U GW US Chassis 1 2 Figure 1 2 UNIVERGE SV8100 CHS2U US Chassis Expandability 1 2 Figure 1 3 UNIVERGE SV8100 Telephone Modular Design 1 4 Figure 1 4 System Configuration Example 1 12 Figure 5 1 Base and Expansion Chassis 5 1 Figure 5 2 UNIVERGE SV8100 CHS2U GW US Chassis 5 2 Figure 5 3 Connecting the DLC Using Twisted 2 Pair Cable 5 8 ...

Страница 26: ...00 ___________________________________________________________________________________ vi List of Figures ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ...

Страница 27: ... System Capacities Blades 3 3 Table 3 3 Daughter Board Combinations 3 5 Table 3 4 Board Power Factor 3 6 Table 3 5 Maximum Number of Packages Installed 3 7 Table 3 6 Terminal Power Factor 3 7 Table 3 7 IP Terminal Power Chart 3 8 Table 3 8 IEEE802 af Class Specifications 3 8 Table 5 1 SV8100 Maximum System Capacities Chassis 5 2 Table 5 2 SV8100 Maximum System Capacities Blades 5 4 Table 5 3 Traff...

Страница 28: ..._______________________________________ viii List of Tables ___________________________________________________________________________________ Table 5 10 SV8100 Weights and Dimensions 5 19 Table 5 11 Tone Patterns 5 24 Table 5 12 Multiline Terminal LED Flash Pattern 5 25 ...

Страница 29: ...l station ports and can be expanded using three additional 19 chassis to 368 digital station ports Through IP connection and four additional 19 chassis the system can be expanded to a maximum of 512 station ports The interface boards are redesigned The boards are smaller and are front loaded in the UNIVERGE SV8100 chassis The boards come with two screw pins that easily screw into the chassis The c...

Страница 30: ...to 320 station ports 184 trunks by adding three chassis a total of four chassis By using IP connection a maximum of 512 station ports 200 trunks are provided by adding an additional four 19 chassis Refer to Figure 1 2 UNIVERGE SV8100 CHS2U US Chassis Expandability and Table 1 1 SV8100 Maximum System Capacities Trunks Ports Channels on page 1 3 Figure 1 1 UNIVERGE SV8100 CHS2U GW US Chassis Figure ...

Страница 31: ...s System Maximum x 1 CPU 2 Slots x 1 6 Slots x 2 12 Slots x 3 18 Slots X4 24 Slots Number of Timeslots 1 PCM 48 104 208 312 416 444 Data 7 7 14 21 28 28 Dterm 48V 32 80 176 272 368 Total 512 SLT 28V 32 80 176 272 368 SLT 48V 8 20 44 68 92 DtermIP 512 512 SIP WLAN 512 Analog Trunks COT 16 40 88 136 184 Total 200 BRI 16 40 88 136 184 PRI 1 5M 48 96 192 192 192 IP Trunk SIP 200 VoIP Channels 128 128 ...

Страница 32: ...led on the SV8100 system Several easy to read LCD displays are available including a new large color touch panel LCD 3 2 Digital and IP Telephones The UNIVERGE SV8100 system offers a variety of digital and IP multiline telephones that are compatible with the system All telephone models are offered in both black and white Figure 1 3 UNIVERGE SV8100 Telephone Modular Design To avoid damage to equipm...

Страница 33: ...klit for easy viewing The 6 button and 2 button telephones are not upgradeable Value Telephones the value telephones are offered in a 12 button 24 button and 32 button display model as well as a DESI less model The LCD is a full dot black and white display with cursor keys The 10 key dial pad is backlit for easy viewing The 12 button and 24 button are upgradeable to the 32 button or 8LD DesiLess R...

Страница 34: ...e 6 button and 2 button telephones are not upgradeable IP Value Telephones the value telephones are offered in 12 button 24 button and 32 button display models as well as a DESI less model The LCD is a full dot black and white display with cursor keys The 10 key dial pad is backlit for easy viewing The 12 button and 24 button are upgradeable to the 32 button or 8LD DesiLess Menu softkey operation ...

Страница 35: ...upports full duplex handsfree operation and PSTN Public Switched Telephone Network adapter for analog operation XML open interface and 10 100 ethernet connectivity are also provided with this telephone An important feature of this IP telephone is the Information Protection Button Options include a 60 button DDS console Analog Recording Adapter ARA Refer to Table 1 3 Connectivity of Options on page...

Страница 36: ...ne and other features 2 button terminal is non display 6 button terminal equipped with LCD and full featured keypad available in black DT 330 Value DTL 8LD DTL 12D DTL 24D DTL 32 D 8 button DESI less LCD telephone also available are 12 24 32 button LCD telephones provides access to more sophisticated system features and allowing room for growth all DT 330s come with a standard LCD display full dup...

Страница 37: ...ion and feature add on capability available in black and white expands the capability by providing XML display to provide more productivity enhanced applications to the users optional 60 button DSS Console provides 60 programmable keys and provides users a Busy Lamp Field BLF and one button access to extensions trunks and system features ITL 12PA Power Save Adapter provides backup for analog trunk...

Страница 38: ...ments SV8100 SV8300 Table 1 3 Connectivity of Options Terminal Options IP Terminals Digital Terminals Sophisticated ITL 320C 1 Value ITL 8LD 1 ITL 12D 1 ITL 24D 1 ITL 32D 1 Economy ITL 2E 1 ITL 6DE 1 Value DTL 8LD 1 DTL 12D 1 DTL 24D 1 DTL 32D 1 Economy DTL 2E 1 DTL 6DE 1 Key Kit Ten Key Kit 12LK Kit N A Built in N A N A 8LK Unit N A N A Common ADA Analog Recording Adapter N A N A PSA PSTN Adapter...

Страница 39: ... Automatic Call Distribution ACD Voice Mail Computer Telephone Integration CTI Unified Messaging Wireless Handsets Station Message Detail Recording SMDR Single Line Telephones External Speakerphones Doorphones External Speakers Wireless DECT SIP CO PBX lines Centrex lines Direct Inward Dialing DID Tie lines FT1 lines ISDN BRI and ISDN PRI line Figure 1 4 System Configuration Example on page 1 12 s...

Страница 40: ...set DSS Console CO PBX Centrex DID Tie FT1 ISDN BRI ISDN PRI UNIVERGE SV8100 Digital and IP Telephones Dterm Cordless II Computer Telephony Integration ElectraMail CTI Unified Messaging Voice over Internet Protocol VoIP Trunks Bluetooth Cordless Dterm ISDN EXTender Plus Telecommuting Electra Elite IPK Multiline Terminals DTH Dterm Series i Multiline Terminal DTR Dterm Headset Cordless Dterm Cordle...

Страница 41: ...able provides a cross reference between the Electra Elite IPK II and the UNIVERGE SV8100 features IPK II Feature Name UNIVERGE SV8100 Feature Name Account Code Forced Verified Unverified Account Code Forced Verified Unverified Account Code Entry Account Code Entry Alarm Alarm Alarm Reports Alarm Reports Alphanumeric Display Alphanumeric Display Analog Communications Interface ACI Analog Communicat...

Страница 42: ...warding Off Premise Call Forwarding Off Premise Call Forwarding Do Not Disturb Override Call Forwarding Do Not Disturb Override Call Monitoring Call Monitoring Call Redirect Call Redirect Call Waiting Camp On Call Waiting Camp On Callback Callback Caller ID Call Return Caller ID Call Return Caller ID Caller ID Central Office Calls Answering Central Office Calls Answering Central Office Calls Placi...

Страница 43: ...tal Trunk Clocking Digital Voice Mail VM8000 InMail Direct Inward Dialing DID Direct Inward Dialing DID Direct Inward Line DIL Direct Inward Line DIL Direct Inward System Access DISA Direct Inward System Access DISA Direct Station Selection DSS Console Direct Station Selection DSS Console Directed Call Pickup Directed Call Pickup Directory Dialing Directory Dialing Distinctive Ringing Tones and Fl...

Страница 44: ...ndsfree and Monitor Handsfree and Monitor Handsfree Answerback Forced Intercom Ringing Handsfree Answerback Forced Intercom Ringing Headset Operation Headset Operation Hold Hold Hot Key Pad Hot Key Pad Hotel Motel Hotel Motel Hotline Hotline Howler Tone Service Howler Tone Service Intercom Intercom Internal Hub SV8100 PoE Gigabit Switch IP Extenders Mobile ConneX Not Supported IP Station MEGACO IA...

Страница 45: ...n Cutoff Not Supported Maintenance Meet Me Conference Meet Me Conference Meet Me Paging Meet Me Paging Meet Me Paging Transfer Meet Me Paging Transfer Memo Dial Memo Dial Message Waiting Message Waiting Not Supported MH240 Wireless IP Telephone Microphone Cutoff Microphone Cutoff Not Supported Mobile Extension Multiline Conference Bridge SMB8000 Multimedia Conference Bridge Multimedia Conference B...

Страница 46: ...onversion Pulse to Tone Conversion Quick Transfer to Voice Mail VM8000 InMail Redial Key Redial Function Remote System Upgrade Remote System Upgrade Repeat Redial Repeat Redial Resident System Program Resident System Program Reverse Voice Over Reverse Voice Over Ring Groups Ring Groups Ringdown Extension Internal External Ringdown Extension Internal External Room Monitor Room Monitor Save Number D...

Страница 47: ... Supported SV8100 NetLink Synchronous Ringing Synchronous Ringing T1 Trunking with ANI DNIS Compatibility T1 Trunking with ANI DNIS Compatibility Tandem Ringing Tandem Ringing Tandem Trunking Unsupervised Conference Tandem Trunking Unsupervised Conference TAPI Compatibility TAPI Compatibility Tone Override Tone Override Traffic Reports Traffic Reports Transfer Transfer Trunk Group Routing Trunk Gr...

Страница 48: ...the optional account code Alarm Alarm lets any station extension work like an Alarm clock An extension user can have an Alarm remind them of a meeting or an appointment There are two types of Alarms Alarm 1 sounds only once at the preset time Alarm 2 sounds every day at the preset time Virtual Extensions Virtual Extensions Not Supported VM8000 InMail Park and Page Voice Mail Integration Analog Voi...

Страница 49: ... maximum of 96 analog ports Each PGD 2 U10 ADP requires an unused port on a CD 8DLCA CD 16DLCA blade Ancillary Device Connection Ancillary Device Connection allows installation of selected peripheral ancillary devices to a multiline terminal This feature enhances peripheral device objectives An UNIVERGE SV8100 multiline terminal user can accomplish this by using the AP R R APR L Unit Analog Port A...

Страница 50: ...bled Attendant Call Queuing is a permanent non programmable system feature Automatic Call Distribution ACD Automatic Call Distribution ACD uniformly distributes calls among agents of a programmed ACD Group When a call rings into an ACD Group the system automatically routes the call to the agent that has been idle the longest Automatic Call Distribution ACD is much more sophisticated and comprehens...

Страница 51: ...the station is idle Barge In Barge In permits an extension user to break into another extension user s established call including Conference calls This sets up a Conference type conversation between the intruding extension and the parties on the initial call With Barge In an extension user can get a message through to a busy co worker right away There are two Barge In modes Monitor Mode Silent Mon...

Страница 52: ... assigned on any multiline terminal or the same key can appear on multiple terminals This feature allows efficient call handling when numerous CO calls are received and a limited number of CO line key appearances are available Once a Call Appearance CAP Key call is set up the user can handle it like any other trunk call For example the user can place the call on hold transfer it to a co worker or ...

Страница 53: ...all Forwarding permits an extension user to redirect their calls to another extension or an off premise number Call Forwarding ensures that the user calls are covered when a user is away from their work area The types of Call Forwarding are Call Forwarding when Busy or Unanswered Calls to the extension forward when busy or unanswered Call Forwarding Centrex When using PBX Centrex trunks calls to t...

Страница 54: ...co worker s telephone Call Forwarding with Follow Me reroutes calls from the destination extension To reroute calls from the initiating forwarding extension use Call Forwarding Call Forwarding Off Premise Off Premise Call Forwarding allows an extension user to forward their calls to an off site location By enabling Call Forwarding Off Premise the user can stay in touch by having the system forward...

Страница 55: ...ansferred Department Group all ring mode Door Box Virtual Extension The use of monitoring recording or listening devices to eavesdrop monitor retrieve or record telephone conversation or other sound activities whether or not contemporaneous with transmission may be illegal in certain circumstances under federal or state laws Legal advice should be sought prior to implementing any practice that mon...

Страница 56: ...messages Caller ID Caller ID allows a display terminal to show an incoming caller s telephone number called the Directory Number or DN and optional name The Caller ID information is available as pre answer display With the pre answer display the user previews the caller s number before picking up the ringing line On the CD CP00 US for Caller ID also used for DTMF receivers and Call Progress Tone D...

Страница 57: ...s of Service can be changed in system programming or via a Service Code normally 677 There are 15 available Classes of Service Clock Calendar Display The system uses Clock Calendar Display for Using the Daylight Savings Setup program you can determine whether the system should automatically adjust the system time for daylight savings time standard time changes Clock Adjustment The system can be pr...

Страница 58: ...de lets a user temporarily bypass the Code Restriction for an extension This helps a user that must place an important call that Code Restriction normally prevents For example you could set up Code Restriction to block 900 calls and then provide a Code Restriction Override code to your attendant and executives When the attendant or executive needs to place a 900 call they just Press Speaker dial a...

Страница 59: ...ference Voice Call Privacy Release Voice Call Conference lets an extension user in the same work area join in a trunk Conference To initiate a Voice Call Conference an extension user presses the Meet Me Conference key and tells their co workers to join the call The system releases the privacy on the trunk and other users can press the trunk line key to join the call Line keys assigned for the trun...

Страница 60: ...ers the user can dial digits for whatever options the services allow Without Continued Dialing the system Toll Restriction cuts off the call after a specific number of dialed digits Cordless DECT Terminal The Cordless DECT Terminal may be used with the UNIVERGE SV8100 system The DTL 8R 1 TEL uses 1 9 GHz DECT 6 0 FM Technology and is connected in tandem to a multiline terminal Press the applicable...

Страница 61: ...sion user can have Department Step Calling quickly call another member in the group The caller does not have to hang up and place another Intercom call if the first extension called is unavailable Department Step Calling also allows an extension user to cycle through the members of a Department Group Dial Pad Confirmation Tone For an extension with Dial Pad Confirmation Tone enabled the user hears...

Страница 62: ...know the extension number they want to reach To place a DID call the outside caller dials the local exchange NNX and additional digits to ring the telephone system extension For example DID number 926 5400 can directly dial extension 400 The caller does not have to rely on attendant or secretary call screening to complete the call Direct Inward Dialing requires DID service from Telco In addition t...

Страница 63: ...es a system trunk uses a selected feature or dials a system extension DISA calls ring system extensions like other outside calls If an extension has a line key for the DISA trunk the call rings that key If the extension does not have a line key the extension must have a Call Appearance CAP key to answer the call You can set DISA operation differently for each Night Service mode For example a trunk...

Страница 64: ...iline terminal user to select a co worker or outside caller from a list of names rather than dialing the telephone number There are four types of Directory Dialing SPD Speed Dials EXT Co worker s Extensions STA Personal Speed Dials TELBK Telephone Book Distinctive Ringing Tones and Flash Patterns Distinctive Ringing Tones and Flash Patterns provide extension users with audible and visual call stat...

Страница 65: ...Box call button like a door bell The Door Box then sends chime tones to all extensions programmed to receive chimes To answer the chime the called extension user lifts the handset This lets the extension user talk to the visitor at the Door Box The Door Box is convenient to have at a delivery entrance for example It is not necessary to have company personnel monitor the delivery entrance they answ...

Страница 66: ...to Switch between Cordless operation and multiline terminal operation Dterm Cordless Lite II Terminal The NEC Dterm Cordless Lite II Terminal may be used with the UNIVERGE SV8100 system The DTH 4R 1 TEL uses 900 MHz FM with ADPCM digital Technology and is connected in tandem to a multiline terminal Press the applicable key on the Base Unit to Switch between Cordless operation and multiline termina...

Страница 67: ...FOLLOWING 1 When ARS is NOT enabled and the system allows trunk access by dialing 9 single line telephones disregard Program 20 03 03 System Options for Single Lines Telephones SLT DTMF Dial to Trunk Lines This prevents the system from connecting to a trunk until all the digits are dialed This can be avoided by using either 8 or 9x but not 91 as the trunk access code Be aware that this change requ...

Страница 68: ...ameters for compatibility with the connected Telco or PBX Flexible System Numbering Flexible System Numbering lets you reassign the system port to extension assignments This allows an employee to retain their extension number if they move to a different office In addition factory technicians can make comprehensive changes to your system number plan You can have factory technicians Set the number o...

Страница 69: ...l based on the extension priority in the Pickup Group With Group Call Pickup a user can intercept the following calls A call ringing the user s own pickup group A call ringing another pickup group when the user knows the group number A call ringing another pickup group when the user does not know the group number There are 64 Call Pickup Groups available Group Listen Group Listen permits a multili...

Страница 70: ...swerback Forced Intercom Ringing Handsfree Answerback permits an extension user to respond to a voice announced Intercom call by speaking toward the telephone without lifting the handset Like Handsfree this is a convenience for workers who do not have a free hand to pick up the handset Headset Operation A multiline terminal user can use a customer provided headset in place of the handset Like usin...

Страница 71: ... can place an Intercom call on Hold The Intercom call on Hold does not indicate at any other extension Hot Key Pad The Hot Key Pad feature allows the user to place a call without lifting the handset or pressing Speaker When the user dials another extension number on an idle telephone with Hot Key Pad enabled Speaker lights and the internal call is made When the user dials the trunk access code fro...

Страница 72: ...nal External Refer to Ringdown Extension Internal External on page 2 49 In addition the Hotline key shows the status of the partner extension There are 512 internal Hotline extensions available Howler Tone Service Howler Tone Service provides a Howler Tone when a station remains off hook after a call is completed or when a station is off hook and digits are not dialed in a programmed time Intercom...

Страница 73: ...ts IP extensions using a variety of multiline terminals These telephones have the same look and functionality of typical multiline telephones but they are connected to the CCPU via IP rather than by a hardwired connection to a DLC port The following DT700 IP Multiline Telephones ITL support IP extensions ITL 2E 1 BK TEL ITL 6DE 1 BK TEL ITL 8LD 1 BK TEL ITL 8LD 1 WH TEL ITL 12D 1 BK TEL ITL 12D 1 ...

Страница 74: ...ased Multimedia Communication Systems The UNIVERGE SV8100 can use H 323 to connect to another UNIVERGE SV8100 system or a third party product The feature set is limited When using H 323 it is not possible to use the advanced networking features If these features are required use IP KCCIS The UNIVERGE SV8100 Voice over IP Trunk blade H 323 package sends the real time voice over the corporate LAN or...

Страница 75: ...ompatibility ISDN BRI Integrated Service Digital Network Basic Rate Interface ISDN BRI is a Public Switched Telephone Network PSTN service that provides two B channels and a D channel 2B D for voice call trunking The B channels provide two voice path connections Caller ID is usually a standard feature on ISDN BRI provided trunks Caller ID indication displays the calling party telephone number on t...

Страница 76: ... packets on the IP network to PCM highway IP telephones must be connected directly to the IP bus When IP telephones are required to be connected to conventional PCM based digital circuit the PZ X IPLA converts IP packet signals The PZ X IPLA provides the digital signal processors DSPs for IP stations and trunks A DSP provides format conversion from circuit switched networks TDM to packet switched ...

Страница 77: ...S Flexible Numbering of Stations K CCIS Hands Free Answerback K CCIS Hot Line K CCIS IP K CCIS IP K CCIS to NEAX Point to Multipoint Link Reconnect K CCIS Multiple Call Forwarding All Calls K CCIS Multiple Call Forwarding Busy No Answer K CCIS Paging Access K CCIS Quick Transfer to Voice Mail K CCIS Station to Station Calling K CCIS Uniform Numbering Plan K CCIS Voice Call K CCIS Voice Mail Integr...

Страница 78: ...ndset answers either the ringing call for Ringing Line Preference or seizes an idle line for Idle Line Preference The idle line can provide either Intercom or trunk dial tone see Outgoing Line Preference below Ringing Line Preference helps users whose primary function is to answer calls such as a receptionist Idle Line Preference is an aid to users whose primary function is to place calls such as ...

Страница 79: ...PCPro can reset only the slot in question The SV8100 Maintenance manual contains a number of flow charts to help technicians diagnose and resolve problems that may arise during and after the installation of the UNIVERGE SV8100 system Meet Me Conference With Meet Me Conference an extension user can set up a Conference with their current call and up to 31 other internal or external parties Each part...

Страница 80: ... When a user enters a Memo Dial number the dialed digits do not output over the trunk Dialing Memo Dial digits does not interfere with a call in progress Message Waiting An extension user can leave a Message Waiting indication at a busy or unanswered extension requesting a return call The indication is a flashing MW lamp at the called extension and a steadily lit MW lamp on the calling extension A...

Страница 81: ...dle busy or ringing The microphone stays off until the user turns it back on Mobile Extension A mobile extension is an external telephone preferably a mobile phone linked to the UNIVERGE SV8100 via a Proxy Port to operate as an internal single line telephone extension The extension sends DTMF signals to the system allowing access to the system features A registered Mobile Extension uses one analog...

Страница 82: ...es make it easier to identify callers The user does not have to refer to a directory when processing calls A name can have up to 12 digits consisting of alphanumeric characters punctuation marks and spaces Additional Characters Available When using the Name Storing feature the system now provides additional characters which can be used These characters are available with any option that allows Nam...

Страница 83: ...e button access to specific Service Codes An extension user can chain dial with One Touch Keys For example a user can store the number for a company Automated Attendant in key 1 and employee extension numbers in keys 2 5 The user can press key 1 to call the company then one of keys 2 5 to ring the employee to whom they want to speak An extension user or system administrator can optionally store a ...

Страница 84: ...n Key is programmed it includes both the external zones and the assigned internal zone s If the internal page zone is busy or there are no extensions in a page group the announcement is made on the external zones only Paging Internal Internal Paging lets extension users broadcast announcements to other multiline terminal users When a user makes a Zone Paging announcement the announcement broadcast...

Страница 85: ...Orbit Recall Class of Service option parks a call it recalls after the normal Park Orbit Recall time however the call remains in the park orbit until it is answered Programmable Function Key and Service Code Available for Personal Park The Personal Park feature is enhanced by using a Programmable Function Key or service code 3 digit or 1 digit to place a call in Personal Park This option is availa...

Страница 86: ...plication It allows the technician system administrator to download a database from the system make changes and then upload The WebPro application is a web server running on the CD CP00 US blade of the system No special installation program is required A user programs the system using their standard web browser Power Failure Transfer Power Failure Transfer ensures that a customer has access to the...

Страница 87: ...alls answering calls and using certain features You can customize the function of a multiline terminal programmable key from each multiline terminal Depending on your telephone style you can have up to 32 Programmable Function Keys Programming from a Multiline Terminal System Programming can be performed from any display multiline terminal Most programming changes become effective immediately Othe...

Страница 88: ...epeat Redial automatically retries it until the called party answers the number of retries is based on system programming Resident System Program When power is applied to the system the hardware configuration is scanned and Resident System Program default values are assigned including terminal types e g PGD 2 U10 ADP or DSS Console This enables immediate operation even before the system is program...

Страница 89: ...m allows Ring Groups 1 100 In Skin Voice Mail 102 Centralized Voice Mail 103 If an extension has a line key for the trunk Ring Group calls ring the line key If the extension does not have a line key the trunk rings the line appearance key If an extension has a key for a trunk that is not in its ring group the trunk follows Access Map programming Ringdown Extension Internal External With a Ringdown...

Страница 90: ...a user goes off hook and dials a service code and the extension number of the monitoring telephone At the monitoring station a user goes off hook and dials a service code and the extension number of the monitored telephone The activity of the area where the monitored telephone is placed can then be heard at the monitoring telephone This service is available until the handset of the monitored telep...

Страница 91: ... must have multiline terminals with Secretary Call buzzer keys When a user presses their buzzer key the system alerts the called extension by sending a splash tone and flashing the called extension buzzer key The called user can respond by placing an Intercom call to the calling party The called extension buzzer key continues to flash and the splash tone is heard until either user cancels the Secr...

Страница 92: ...oming back from vacation The system allows all telephones to use the Selectable Display Messaging feature at the same time All telephones can use Selectable Display Messaging at one time The default messages are Selectable Ring Tones An extension user can change the way trunks or internal calls ring their telephone Selectable Ring Tones allow an extension user to set up unique ringing for their ca...

Страница 93: ...e this number may be restricted due to system power requirements When installing single line telephones you must have A port on an LCA blade for each single line telephone installed If you have 2500 sets at least one block reserved on the CD CP00 US for analog extension DTMF reception DTMF Dial Out Timer Added A program is added for DTMF dialing Program 20 03 07 System Options for Single Line Tele...

Страница 94: ... handling Using computer telephony integration CTI the IVR can hand off a call to someone that can view data related to the caller at a display The programmable IVR uses open database connectivity ODBC connection to databases to allow complete customizing of call flows and information anytime The IVR can generate e mail messages and can be remotely monitored and configured using a LAN or WAN in a ...

Страница 95: ...an also customize the point at which the built in speakerphone switches from transmit to receive a boon for noisy environments The display telephones also have a contrast control for the LCD display Speed Dial System Group Station Speed Dialing gives an extension user quick access to frequently called numbers This saves time for example when calling a client with whom they deal often Instead of di...

Страница 96: ...gram the bin for the company number under one DSS Console key e g 200 and the client extension number under the other e g 201 The DSS Console user can press the first key to call the company wait for the Automated Attendant to answer then press the second key to call the client extension 400 The DSS Console user can also chain to a Speed Dialing number dialed manually from a Programmable Function ...

Страница 97: ... allows a user to program the Station Name for their telephone extension or any extension in the system The name is displayed on the multiline terminal LCD when an intercom or K CCIS call is placed Station Relocation Station Relocation allows a station to be moved from one location to another without having to reprogram the station data The stations features and extension number are the same after...

Страница 98: ... A report can be generated showing calling patterns by volume or duration on a color coded United States map This can help a Customer Support Sales Order or Telemarketing business become more focused more productive and more cost effective SV8100 Communications Analyst Enterprise keeps track of The date and time calls were made or received The duration of each call Which extension made or received...

Страница 99: ... a call to the number via the Desktop Application DNIS display for incoming calls to the Desktop station when DNIS information is provided IP Softphone support for wide band codec G 722 Notification by Windows toast in the system tray for missed calls and new InMail voice messages SIP Audio RTP encryption for IP Softphone Support for generic USB handsets for the IP Softphone The toolbar has a new ...

Страница 100: ...ves or when the user moves the mouse to the edge of the display In addition to quick access to these SV8100 features the Assistant provides a call log for easy viewing of recent received missed or made calls just like your cell phone It also includes a directory to keep your commonly dialed numbers close at hand and optional features like voice recording personal greeting and screen pops using Mic...

Страница 101: ...an be installed also on multiple PCs for installations that need to support more than one attendant position each PC Attendant requires a license for the PC Attendant on the SV8100 CD CP00 US The PC Attendant application also includes a supporting application called Quick Message By installing the Quick Message client on individual PCs the attendant is able to quickly send short messages to other ...

Страница 102: ...are installed a Remote Site can be assigned as a temporary Main Site to control remaining connected sites SV8100 PoE Gigabit Switch The NEC PoE Gigabit Switch card GSWU is a fully managed switch which brings gigabit speeds to users while adding a whole new level of intelligence and security to networks The eight 10 100 1000 Mbps ports enable users to take advantage of the Gigabit Ethernet interfac...

Страница 103: ...p to IEEE standard maximum 15 4W on eight 10 100 1000 ports Link ACT POE System Simplified QoS management using 802 1p Diffserv or ToS traffic prioritization specifications Granular security and QoS implementation 802 1Q based VLANs enable segmentation of networks for improved performance and security VLAN Port Based and 802 1Q Tag based VLANS Management VLAN Automatic configuration of VLANs acros...

Страница 104: ...Trunking with ANI DNIS Compatibility The T1 PRI Interface gives the system T1 trunking ability This blade uses a single universal slot and provides up to 24 trunk circuits In additional to providing digital quality trunking the T1 PRI Interface allows you to have maximum trunking ability with fewer blades This in turn makes more universal slots available for other functions You can program each T1...

Страница 105: ... or incoming calls A multiline terminal must be paired with a single line telephone or a Wireless DECT SIP handset It cannot be paired with another multiline terminal A single line telephone must be paired with another single line telephone or a Wireless DECT SIP handset It cannot be paired with a multiline telephone Tandem Trunking Unsupervised Conference Tandem Trunking allows an extension user ...

Страница 106: ...ation a programmed time If the user enters the Disconnect service code the call is disconnected immediately TAPI Compatibility The system has Telephony Applications Programming Interface TAPI compatibility that provides Reduced TAPI Feature set Caller ID data to the PC for data base lookups and screen pops Telephone control off hook on hook and dialing The 1st Party TAPI Ethernet driver provides a...

Страница 107: ...stem programming The system outputs this data to the PC for the total period Transfer Transfer permits an extension user to send an active Intercom or outside call to any other extension in the system With Transfer any extension user can quickly send a call to the desired co worker A call a user transfers automatically recalls if not picked up at the destination extension This assures that users d...

Страница 108: ...Routing Trunk Group Routing sets outbound call routing options for users that dial the Trunk Group Routing code 9 for trunk calls Trunk Group Routing routes calls in the order specified by system programming If a user dials 9 and all trunks in the first group are busy the system may route the call to another group When setting up your system Trunk Group Routing helps you minimize the expense of to...

Страница 109: ...nk becomes free As with Trunk Queuing the user does not have to manually retry the trunk later Any number of extensions may simultaneously queue or Camp On for the same trunk or trunk group When a trunk becomes free the system connects the extensions in the order that the requests were left UCB Unified Communications for Business UCB is a modular multimedia Contact Center solution providing skills...

Страница 110: ...t is currently engaged in a Web Chat with another customer Refer to the Q Control product manual for additional information UM8000 Mail The UM8000 Mail voice mail system using the UNIVERGE SV8100 system and a Local Area Network provide Unified Messaging services for voice and e mail messages with access at either the desktop PC or the telephone Unified Messaging lets the PC control telephone calls...

Страница 111: ...ension When they log back in UCD Department Calling routes to their extension normally All users can dial a code to log in or log out of their UCD Department Calling Group A multiline terminal can optionally have a function key programmed for one button log in and log out Enhanced Hunting UCD Department Calling is enhanced with expanded hunting abilities Hunting defines how calls to a UCD Departme...

Страница 112: ... Forwarded Logged Out Uniform Numbering Network Uniform Numbering Network allows multiple or compatible systems to be connected in a network using Tie Lines A station user can dial a system number and a station number open numbering or dial the station number only closed numbering to access any station When the calling and called systems are not directly connected several Tie Lines may be accessed...

Страница 113: ...ion is assigned a route or routes that decide which trunk group to access and any modified dialed data if required Universal Slots The UNIVERGE SV8100 has six universal slots and up to four cabinets can be installed The system uses the same chassis for the Controlling and Expansion and can support up to 24 Universal Slots User Programming Ability A station user can perform programming functions Sp...

Страница 114: ...age Key will Operate as Voice Mail Key VM8000 InMail Available VM8000 InMail External Transfer Available VM8000 InMail Softkey With Security Code Programming VM8000 InMail Internal Message Notification Timer Lengthened VM8000 InMail Directory Dialing VM8000 InMail Multiple Greetings VM8000 InMail Park and Page VM8000 InMail Park and Page can automatically Park a call at an extension and Page the u...

Страница 115: ...e is available at Personal and Group Subscriber Mailboxes and can be enabled through system programming or via the subscriber s Mailbox Options Menu VM8000 InMail Park and Page is not applicable to Intercom calls Automated Attendant Direct to Voice Mail DVM When an extension has Automated Attendant Direct to Voice Mail DVM enabled all calls from the Automated Attendant go directly to the subscribe...

Страница 116: ...ystem which has Voice Mail installed When an extension receives a Voice Mail the MSG key can be used to check the number of messages in Voice Mail or call the Voice Mail to listen to the messages Voice Mail Message Indication on Line Keys Voice Mail Message Indication on Line Keys indicates a new Voice Mail message on Line Keys or DSS BLF keys Voice Over Voice Over lets a user interrupt a busy sta...

Страница 117: ...sage which any user can hear Automated Attendant Operator Assistance answers incoming calls plays a greeting to the caller and then lets the caller directly dial a system extension ACD Messages provides announcement and overflow messages for ACD groups Transfer to the VRS any extension user can Transfer their outside call to the VRS Voice Prompting Messages plays call and feature status messages t...

Страница 118: ...side call ICM ICM ringing or paging Press these keys when the telephone is idle to adjust the contrast level of the telephone display The users should set the volumes for their most comfortable level Warning Tone for Long Conversation The system can broadcast warning tones to a trunk caller warning the user that he has been on the call too long If he chooses the caller can disregard the tones and ...

Страница 119: ...ets provide the freedom and convenience of a wireless telephone but also allow access to features provided by the UNIVERGE SV8100 system The number of Wireless DECT SIP handsets supported by the UNIVERGE SV8100 is dependant on the number of SIP Client licenses Components of the Wireless DECT SIP system include the following NEC C124 SIP DECT Handset The handset has the following features Alphanume...

Страница 120: ...2 hours Directory Phone book multiple numbers per contact Personal phone book Display Color Graphic TFT display 160 X 128 pixels 262k Illuminated display Incoming calls and messages Headset Headset support Bluetooth headset support via additional Bluetooth module Keys Function and keypad keys 24 keys with 12 keypad keys 0 9 with text mode support Recall or enquiry key Menu navigation keys programm...

Страница 121: ...cal data Storage of local user data personal phone book caller log caller filter and calender entries Memory card the storage capacity can be doubled by adding a memory card The memory card also contains the subscription information User Interface Visible indicators Icon driven menu Distinctive melodies for messages and priorities Status line indicators in the display Ringer tones melodies 20 dist...

Страница 122: ...Issue 3 0 UNIVERGE SV8100 2 82 Features THIS PAGE INTENTIONALLY LEFT BLANK ...

Страница 123: ... consists of a controlling chassis chassis with CPU blade and the ability to expand the system using expansion blades depending on system configuration The CHS2U GW US is a standalone 9 5 chassis providing three universal slots The universal slots can be used for special application blades without complicated limitation This makes easy quotation and installation The 9 5 chassis provides 48 total p...

Страница 124: ...chassis CHS2U US 19 Chassis 1 1 4 16 x 1 3 Virtual slot in NetLink is limited to maximum of 240 Expansion PZ BS10 3 jack Expansion Board for Controlling Chassis 0 1 0 1 PZ BS11 1 jack Expansion Board for Expansion Chassis 0 0 1 3 Battery CHS LARGE BATT BOX External Battery Box 0 1 1 4 16 x 1 3 CHSGW SMALL BATT BOX Small Battery Box 1 Fan Box CHS2U FAN BOX SET 0 1 1 4 1 is factory installed with ea...

Страница 125: ...ithout CPU 19 Chassis x4 Networked Chassis Comments Number of Slot s for Interface Package 3 Slots 5 Slots 6 Slots 23 Slots Common Control Blades CD CP00 US 1 1 0 1 16 PZ 32IPLA 32 port VoIP Daughter Board 1 1 0 1 16 This unit provides 32 VOIP Gateway channels PZ 64IPLA 64 port VoIP Daughter Board 1 1 0 1 16 This unit provides 64 VOIP Gateway channels PZ 128IPLA 128 port VoIP Daughter Board 1 1 0 ...

Страница 126: ...e Interface 2 5 6 23 25 PZ 2BRIA 2 Basic Rate Interface Daughter Board 2 5 6 23 25 CD 4COTB 4 Loop Ground Start Trunk 2 5 6 23 25 PZ 4COTF 4 Loop Ground Start Trunk Daughter Board 2 5 6 23 25 CD 4DIOPA 4 DID OPX 1 5 6 23 50 When installed as a DID blade CD 4ODTA 4 E M 2 5 6 23 50 CD PRTA 1 Primary Rate Interface 2 4 4 16 8 Blade is used for Primary Rate Interface or T 1 Interface Table 3 2 SV8100 ...

Страница 127: ...Trunk Interface Common Channel Handler 2 4 4 4 4 CD RTB Router 1 1 2 7 50 CD VM00 Voice Mail and Server 1 1 1 1 1 Maximum of One per system Table 3 2 SV8100 Maximum System Capacities Blades Continued Hardware 9 5 Chassis 19 Chassis with CPU 19 Chassis without CPU 19 Chassis x4 Networked Chassis Comments Number of Slot s for Interface Package 3 Slots 5 Slots 6 Slots 23 Slots Table 3 3 Daughter Boar...

Страница 128: ...imum Number of Packages Installed Refer to Table 3 6 Terminal Power Factor below for the Terminal Adapter power chart CD 16DLCA 16 Digital Station Interface CD 2BRIA 2 Basic Rate Interface Does not apply Does apply Table 3 3 Daughter Board Combinations Continued Daughter Board PZ 2BRIA PZ 4COTF PZ 4LCA PZ 8LCE PZ 8DLCB Table 3 4 Board Power Factor Board Power Factor Total 7 Item Power Factor CD CP...

Страница 129: ...3 3 12 CD PVAA 1 2 5 6 23 CD RTB 2 1 2 2 8 Table 3 6 Terminal Power Factor Terminal Power Factor 19 inch Metal Chassis with Fan 80 9 5 inch Plastic Chassis without Fan 64 Item Power Factor DTL 24D 1 TEL 0 8 DTL 8LD 1 TEL 0 8 BHA L UNIT 2 ADA L UNIT 2 APR L UNIT DT300 series 2 Dterm series i 3 BCH L BK UNIT 2 PSA L UNIT 1 2 8LK L UNIT 0 DCL 60 1 CONSOLE 2 ITL 320C 1 TEL 6 ITL 24D 1 TEL 4 ITL 2E 1 T...

Страница 130: ...lass 2 130mA 6 2W 235mA 5 6W 90mA 4 3W 153mA 3 7W ITL 8LD 1 TEL Class 2 130mA 6 2W 235mA 5 6W 81mA 3 9W 137mA 3 3W ITL 24D 1 TEL Class 2 130mA 6 2W 235mA 5 6W 81mA 3 9W 137mA 3 3W ITL 12D 1 TEL Class 2 130mA 6 2W 235mA 5 6W 81mA 3 9W 137mA 3 3W ITL 24PA 1 TEL Class 2 130mA 6 2W 235mA 5 6W 0 0W 0 0W ITL 24PD 1 TEL Class 2 130mA 6 2W 235mA 5 6W 0 0W 0 0W ITL 24BT 1 TEL Class 2 130mA 6 2W 235mA 5 6W ...

Страница 131: ...UNIVERGE SV8100 Issue 3 0 General Description Manual 3 9 Class 2 3 84W 6 49W Class 1 0 44W 3 84W Class 0 0 44W 12 95W Table 3 8 IEEE802 af Class Specifications Continued IEEE802 3af Minimum Maximum ...

Страница 132: ...Issue 3 0 UNIVERGE SV8100 3 10 Equipment THIS PAGE INTENTIONALLY LEFT BLANK ...

Страница 133: ... VoCoder Conversion The CD CP00 US uses a 32 bit industrial standard CPU and associated memories to control the system The CD CP00 US bus is connected to the backplane of the chassis and provides control for other packages installed in the UNIVERGE SV8100 chassis The CD CP00 US is installed in the CD CP00 US slot reserved for it in this chassis no other board works in this slot The Tone Generator ...

Страница 134: ... Universal slots maximize flexibility by allowing installation of any blade in any interface slot except slot 1 of chassis 1 reserved for the CD CP00 US Full use of each chassis before adding another reduces hardware requirements A Resident System Program is provided when the system first receives power The CD CP00 US scans the chassis and recognizes the blades and multiline terminals that are con...

Страница 135: ...ups or various timers Battery Backup The battery on the CD CP00 US retains the Clock Calendar and Last Number Redial LNR buffers for each station when the CD CP00 US encounters a power loss When the battery is fully charged the settings are retained for approximately three years The Lithium CR2032 battery should be replaced every two years The system programmed memory Customer Database is stored i...

Страница 136: ...e CD CP00 US with this switch OFF can be removed or installed with the system power on The combination of status indication and blade replacement with power on allows the maintenance technician to replace suspect circuits without disrupting ongoing calls Up Down Load of Data Using PC Programming Station Speed Dial data System Speed Dial data and all System Data can be transferred from to a PC The ...

Страница 137: ...nd a maximum of three expansion chassis Expansion chassis can be stacked vertically on the base chassis to expand the system capacity to 320 ports By linking two UNIVERGE SV8100 systems via IP connection the maximum capacity can be increased to 712 ports Figure 5 1 Base and Expansion Chassis 6 Slots 80 Ports 12 Slots 160 Ports 24 Slots 320 Ports IP Connection 712 Ports ...

Страница 138: ... Maximum System Capacities Chassis shows the maximum number of chassis and related equipment that can be installed in a system Figure 5 2 UNIVERGE SV8100 CHS2U GW US Chassis 3 Slots 48 Ports Table 5 1 SV8100 Maximum System Capacities Chassis Hardware 9 5 Chassis 19 Chassis with CPU 19 Chassis without CPU 19 Chassis x4 Networked Chassis Comments Number of Slot s for Interface Package 3 Slots 5 Slot...

Страница 139: ...cated for dial tone detection Expansion PZ BS10 3 jack Expansion Board for Controlling Chassis 0 1 0 1 PZ BS11 1 jack Expansion Board for Expansion Chassis 0 0 1 3 Battery CHS LARGE BATT BOX External Battery Box 0 1 1 4 16 x 1 3 CHSGW SMALL BATT BOX Small Battery Box 1 Fan Box CHS2U FAN BOX SET 0 1 1 4 1 is factory installed with each chassis Power Supply MPS7101 1 1 1 4 1 is factory installed wit...

Страница 140: ...VoIP Daughter Board 1 1 0 1 16 This unit provides 64 VOIP Gateway channels PZ 128IPLA 128 port VoIP Daughter Board 1 1 0 1 16 This unit provides 128 VOIP Gateway channels PZ ME50 US Memory Expansion Daughter Board 1 1 0 1 16 PZ VM21 Voice Mail Daughter Board 1 1 0 1 1 Does include modem Station Blades CD 4DIOPA 4 DID OPX 2 5 6 23 128 When installed as an OPX blade CD 4LCA 4 Single Line Telephone I...

Страница 141: ... 23 25 CD 4COTB 4 Loop Ground Start Trunk 2 5 6 23 25 PZ 4COTF 4 Loop Ground Start Trunk Daughter Board 2 5 6 23 25 CD 4DIOPA 4 DID OPX 1 5 6 23 50 When installed as a DID blade CD 4ODTA 4 E M 2 5 6 23 50 CD PRTA 1 Primary Rate Interface 2 4 4 16 8 Blade is used for Primary Rate Interface or T 1 Interface Optional Blades CD PVAA Conference Bridge 2 5 6 23 32 Table 5 2 SV8100 Maximum System Capacit...

Страница 142: ... Router 1 1 2 7 50 CD VM00 Voice Mail and Server 1 1 1 1 1 Maximum of One per system Table 5 2 SV8100 Maximum System Capacities Blades Continued Hardware 9 5 Chassis 19 Chassis with CPU 19 Chassis without CPU 19 Chassis x4 Networked Chassis Comments Number of Slot s for Interface Package 3 Slots 5 Slots 6 Slots 23 Slots Table 5 3 Traffic Capacity Traffic Capacity Basic System Package Expanded Syst...

Страница 143: ...functions During normal operation the RUN LED will be flashing and the remaining LEDs will be off 700x700 Time Division Multiplex Switch TDM Switch Digital Phase Locked Loop DPLL SECTION 3 CABLING REQUIREMENTS AND SPECIFICATIONS This section provides cabling requirements and specifications for various equipment used in the SV8100 system Only the DT300 DT700 Dterm Series i telephones single line te...

Страница 144: ...5 6 Dterm Series i or Dterm IP Terminal Loop Resistance and Cable Length Table 5 7 Cable Connection Between the Analog Port and the Single Line Equipment Table 5 8 Cabling Requirements Figure 5 3 Connecting the DLC Using Twisted 2 Pair Cable Table 5 4 DT300 Series Loop Resistance and Cable Length Terminal or Adapter By Twisted 1 Pair Cable without AC Adapter 24 AWG DTL 2E 1 BK TEL 1 969 ft 600m DT...

Страница 145: ... 1 BK TEL ITL 8LD 1 WH TEL Cat 5 Cat 6 Ethernet 328 1 ft 100m ITL 12BT 1 BK TEL Cat 5 Cat 6 Ethernet 328 1 ft 100m ITL 12D 1 BK TEL ITL 12D 1 WH TEL Cat 5 Cat 6 Ethernet 328 1 ft 100m ITL 12PA 1 BK TEL Cat 5 Cat 6 Ethernet 328 1 ft 100m ITL 24D 1 BK TEL ITL 24D 1 WH TEL Cat 5 Cat 6 Ethernet 328 1 ft 100 m ITL 32D 1 BK TEL ITL 32D 1 WH TEL Cat 5 Cat 6 Ethernet 328 1 ft 100m ITL 32OC 1 BK TEL Cat 5 ...

Страница 146: ... TEL 37 700 1400 107 2000 2000 DTH 16 1 TEL DTR 16 1 TEL 35 660 1320 107 2000 2000 DTH 16D 1 TEL DTR 16D 1 TEL 35 660 1320 107 2000 2000 DTH 32D 1 TEL DTR 32D 1 TEL 26 500 1000 107 2000 2000 DTH 16LD 1 TEL 37 700 1400 107 2000 2000 DCR 60 1 Console 107 2000 2000 An AC Adapter is required Table 5 7 Cable Connection Between the Analog Port and the Single Line Equipment Connected Equipment Cable Maxi...

Страница 147: ...7Hz 63Hz Rated frequency 50 60Hz Phase and Wire Single Phase 2 Line PE Type Grounding Requirements No 14 AWG copper wire Feeding Voltage Dterm OPX DID 48V SLT 25mA 28V With input voltage of 120 VAC and with full load conditions Output Power Base chassis 130W Expansion chassis 130W total 520W AC Input I Base chassis 2 19A Expansion chassis 2 19A total 8 76A VA 120V Base chassis 263VA Expansion chas...

Страница 148: ...perature and Humidity Chassis Telephones BCH BHA 16LK Console ADA APR Operating Temperature 32 F 104 F 0 C 40 C Recommended Long Term Temperature 4 F 140 F 20 C 60 C Operating Humidity 10 90 RH non condensing Recommended Long Term Humidity 10 90 RH Table 5 9 Power Consumption Chassis Maximum RMS Current Watts Used Idle Watts Used Maximum Basic Chassis CD CP00 US Chassis 2 19A 96 130 Basic Chassis ...

Страница 149: ... 20 90 RH Door Box Operating Temperature 4 F 104oF 20oC 60oC Operating Humidity 20 80 non condensing SV8100 Power Supply MPS7101 Operating Temperature 32 F 104 F 0oC 40oC Recommended Long Term Temperature 4 F 167oF 40oC 75oC Operating Humidity 20 95 RH non condensing Recommended Long Term Humidity 10 95 RH 5 2 Outside Line Types The following outside lines can be used with the UNIVERGE SV8100 syst...

Страница 150: ...r one communications medium The specifications that the UNIVERGE SV8100 system uses for switching clock data bus and timeframe are shown below TDM Switching PCM µ Law TDM Clock 2 048 MHz TDM Data Bus 8 bit TDM Timeframe 125 µs 5 3 3 Control This section indicates the speed or capacity Control Stored program with distributed processing Central Processor 32 bit microprocessor Clock 266 MHz Interface...

Страница 151: ...Current 250 mA Single Line Telephone Standard 2500 Set 500 type network Nominal Current 25 mA Ring Signal 56 Vac RMS 20 Hz SLTII 1 U ADP Standard 2500 Set 500 type network Nominal Current 30 mA Ring Signal 56 Vac RMS 20 Hz AP A R Unit Standard 2500 Set 500 type network Nominal Current 30 mA AP R R Unit Standard 2500 Set 500 type network Nominal Current 30 mA Ring Signal 56 Vac RMS 20 Hz Acoustical...

Страница 152: ...tem Pulse Rate 10 0 5 pps 20 1 0 pps Percent Break 60 1 5 Interdigit Interval 0 pps 20 pps 770 ms 830 ms 5 4 2 Dual Tone Multifrequency DTMF Address Signaling DTMF signaling includes push button or Touchtone dialing When a key on a telephone is pushed two tones one high frequency and one low frequency are provided In the UNIVERGE SV8100 system the following DTMF specifications are used Frequencies...

Страница 153: ...D 2 U10 ADP Door Lock Release or General Purpose Relay via PGD 2 U10 ADP Printer for SMDR by LAN PC by LAN 5 4 4 Music Source for Music on Hold via Chassis Auxiliary Input 0 6V PPS Signal Level Input Impedance 600 5 4 5 Music Source for Station Background Music via ACI Auxiliary Input 0 6V PPS Signal Level Input Impedance 600 5 4 6 External Paging Audio Output Power 10 dBm Signal Level Output Impe...

Страница 154: ...failure the system can be backed up using the CHS2U BATT MTG KIT for a backup time of 10 minutes or one of the CHS LARGE BATT SETs for a backup time ranging from 45 180 minutes The CHS2U GW US can be backed up using the CHSGW SMALL BATT BOX for a backup time of 10 minutes 5 5 2 Memory Backup The CD CP00 US blade battery retains the Clock Calender and Last Number redial LNR buffers for each station...

Страница 155: ...01 kg 0 12 in 3 mm 2 56 in 65 mm 1 22 in 31 mm CD LTA 6 70 oz 0 19 kg 0 98 in 25 mm 5 71 in 145 mm 7 09 in 180 mm MGN U10 ETU 14 6 oz 0 41 kg 1 89 in 48 mm 11 47 in 290 mm 8 46 in 214 mm CHS LARGE BATT BOX 352 7 oz 10 kg 23 23 in 590 mm 17 72 in 450 mm 10 43 in 265 mm CHS LARGE BATT SET 194 oz 5 5 kg 6 69 in 170 mm 5 91 in 150 mm 4 33 in 110 mm CHSGW SMALL BATT BOX 59 97 oz 1 7 kg 4 53 in 115 mm 8...

Страница 156: ...9 kg 0 60 in 15 mm 9 45 in 240 mm 7 68 in 195 mm CD 8LCA 6 46 oz 0 183 kg 0 98 in 25 mm 9 45 in 240 mm 7 68 in 195 mm PZ 8LCE 3 70 oz 0 105 kg 0 60 in 15 mm 9 45 in 240 mm 5 12 in 130 mm CD 2BRIA 5 99 oz 0 17 kg 0 98 in 25 mm 9 45 in 240 mm 7 68 in 195 mm PZ 2BRIA 4 02 oz 0 114 kg 0 60 in 15 mm 4 72 in 120 mm 7 68 in 195 mm CD PRTA 5 5 oz 0 156 kg 0 98 in 25 mm 9 45 in 240 mm 3 94 in 100 mm CD CCT...

Страница 157: ...24 in 133 mm 16 93 in 430 mm 14 3 in 363 mm CHS2U JOINT BRACKET KIT 7 06 oz 0 2 kg 0 19 in 3 mm 5 91 in 150 mm 1 7 in 43 mm CHS2U BATT MTG KIT 6 Slot 106 oz 3 0 kg 2 95 in 75 mm 4 45 in 113 mm 4 13 in 105 mm Digital Multiline Terminal DTL 2E 1 BK TEL 35 27 oz 1 0 kg 4 41 in 112 mm 7 05 in 179 mm 8 86 in 225 mm DTL 6DE 1 BK TEL 38 8 oz 1 1 kg 4 41 in 112 mm 7 05 in 179 mm 8 86 in 225 mm DTL 8LD 1 B...

Страница 158: ... mm ITL 32D 1 BK TEL ITL 32D 1 WH TEL 45 6 oz 1 3 kg 4 41 in 112 mm 8 1 in 205 8 mm 10 16 in 258 mm ITL 320C 1 BK TEL 56 44 oz 1 6 kg 4 41 in 112 mm 8 94 in 227 mm 9 84 in 250 mm Optional 8LK L BK UNIT 8LK L WH UNIT 7 05 oz 0 2 kg 1 77 in 45 mm 1 15 in 29 3 mm 8 82 in 224 mm ADA L UNIT 2 82 oz 0 08 kg 0 98 in 25 mm 2 56 in 65 mm 2 84 in 72 mm APR L UNIT 5 29 oz 0 15 kg 0 98 in 25 mm 2 56 in 65 mm ...

Страница 159: ...s Refer to Table 5 12 Multiline Terminal LED Flash Pattern PSA L BK UNIT PSA L WH UNIT 10 58 oz 0 3 kg 3 15 in 80 mm 2 91 in 74 mm 8 8 in 223 mm GBA L UNIT 23 99 oz 0 68 kg 5 9 in 150 mm 7 05 in 179 mm 6 34 in 161 mm AC L UNIT 12 oz 0 34 kg 1 10 in 28 mm 1 77 in 45 mm 3 98 in 101 mm WM L UNIT 1 58 oz 0 045 kg 0 996 in 25 3 mm 3 996 in 101 5 mm 4 92 in 125 mm 60 DSS WM L UNIT 1 41 oz 0 04 kg 0 99 i...

Страница 160: ...al Tone 440 Continuous Reorder Tone 480 620 120 IPM Service Set Tone 440 Continuous Special Dial Tone 440 240 IPM Tone Burst 1 Tone 440 Continuous Tone Burst 2 Tone 620 Continuous Tie DID Ringback Tone 440 480 2 sec On 4 sec Off Camp On Tone Call Alert Notification Attendant Tone Override 440 Continuous DIT Alert Tone 480 620 Continuous Call Forward Alert Tone Call Forward Configuration Tone 350 4...

Страница 161: ...ing Internal Call Incoming Outside Call Message from Attendant Voice Mail Message Red Green Green Red Speaker ON System Data Entry Red Red Answer Incoming Trunk Exclusive Hold User Ringing Line Preference Voice Over with Broker s Call Red Green Red Green Feature Callback Set Auto Repeat Set ON to set function Call FWD All Calls Set Red Red Red Red BLF or DSS Key Use Hold DND Call FWD All Calls Set...

Страница 162: ...Issue 3 0 UNIVERGE SV8100 5 26 Hardware Specifications THIS PAGE INTENTIONALLY LEFT BLANK ...

Страница 163: ......

Страница 164: ...GENERAL DESCRIPTION MANUAL NEC Unified Solutions Inc Issue 3 0 Version 2500 ...

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