8-10 Troubleshooting
Problems and Solutions
Problem
Symptom
Solution
CD-ROM drive
malfunction (cont’d)
Cannot access CD-ROM drive.
1. Check that the CD-ROM driver software
is loaded and not corrupted.
2. Check signal and power connections
between the CD-ROM drive, riser board,
and power supply.
3. Check the master/slave jumper settings
(see Section 2).
4. Check the IDE cable. Replace as
necessary.
5. Check the power supply. Replace as
necessary.
6. Check the system board. Replace as
necessary.
7. Check the riser or sound board.
Replace as necessary
Communication
error
Bad data or no data when
communicating.
1. Check cable connections between
riser board and device.
2. Check that the interface port is
selected.
3. Test or replace the device and
interface cable (see the device
documentation for troubleshooting).
4. Replace the system board.
5. Replace the riser board.
Содержание POWERMATE PROFESSIONAL 9000E - SERVICE
Страница 14: ...1 System Overview Configurations Features Components ...
Страница 92: ...4 System Board Sockets and Connectors Jumpers Components Resources ...
Страница 120: ...5 Expansion Boards Sound Board Graphics Board Network Board ...
Страница 132: ...7 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...
Страница 136: ...8 Troubleshooting Checklist Diagnostics ...
Страница 146: ...9 NEC CSD Information Services Service Telephone Numbers Technical Support Product Information FaxFlash Service ...
Страница 176: ...A Release Notes General Notes Windows NT Issues ...